Novaland Tours Travel Reviews, Tour Reviews, Testimonials

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NLT-150709-MK58498 [Jul 23, 2015, from America]

Hi Melody, I’m so sorry it took a while to write back to you, but we were really tired from the jet lag. There’s a 13-hour difference in time between the eastern U. S. and Korea, and when it’s morning there it’s night here. First of all, I can’t tell you what a wonderful time my husband and I had in Busan, and much of it was due to our guide Ms. Kim and driver Mr. Choi. Ms. Kim was extremely knowledgable of the places we visited and made it really interesting with her personal stories. She allowed us to go at our own pace and we felt extremely comfortable with the two of them. The lunches were just right for us - I think it gave us a hint of real Korean food even though it was not spicy-hot. Since we allowed only two days, I know that we did not get a grand view of Busan, but the places chosen were just right to give us a hint of what the area is like. Thank you for arranging the tour. I’m glad I decided to go with a private tour since my husband and I were really tired from the long airplane ride. Please thank Ms. Kim for me and let her know that if we’re ever in Busan again I hope we can find a guide like her. Jean

NLT-150629-EK58534 [Jul 7, 2015, from America]

Hi Emma, These are the things we really liked: Hallim Park, Trick Art Museum, Seongeup Folk Village, Seongsan Sunrise Peak and Women Divers, and the Manjang Cave. Although my children liked the Teddy Bear Museum, my husband and I thought it was pointless. We did not feel it was representative of Jeju Island. Joy was an amazing tour guide. She was kind and knowledgeable. We thoroughly enjoyed her company.She was sensitive to the needs of my elderly mother and very concerned about my husband when he cut his toe. We could not have asked for a better tour guide! Having said all of this, in hindsight, we wish we would have simply made reservations at a resort on Jeju Island and spent two days on the beach relaxing. The tour was ok, but we felt that we drove through much of the older parts of the island that were not very attractive. We were also exhausted at the end of each day and had hoped for a more relaxing two days. This was our fault. We did not realize what the tour would be like and wished we had not booked it. We do not feel that we saw the most beautiful parts of the island. Some of the resorts are gorgeous and we would rather have gone to one of them. I hope this makes sense! Kelly McDonald

NLT-150625-ZJ57657 [Jul 4, 2015, from United Kingdom]

Hi Lynnee, Wanted to let you know we had a very, very nice time in Japan. The tours was great, the guides very nice and knowledgeable and the sights were fantastic. Thank you very much for your great trip management! Best regards, Solfrid Welsh

NLT-150625-YA58166 [Jan 23, 2019, from Australia]

NLT-150622-VJ58714 [Aug 15, 2015]

Dear Doris Tong, I just came back from Japan recent Saturday night. I stayed in Japan about 12 days ( 6 days in Tokyo & 6 days in Hokkaido, using JR PASS) Thanks for your inquiry about tour service, I will answer you as below ; 1) Overall services are good & go smooth, I trust that you are a good consultant. The driver on day tour could speak English language that no problem when mutual communication. For van transportation was comfortable for 9 tourists. My group members told me that the driver is very nice as well as he did not drive fast, follow traffic rules. He could keep time for all attractions (pick up before 08:00 am. and tour disband about 18:30 pm.) 2) & 3) There was no suggestions for improvent, tour service look good for me.. Finally, I will say to thank you for arranging tour without any problems. I will keep consider to use Novaland tour in the future. Best regards, Supachai.

NLT-150620-TC59136 [Jul 9, 2015, from America]

Thank you for the tour. We enjoyed our time with you. Regards, Dan The tour was fine, but Kim who we had In Gyenju and Busan was the best. Shanghai: Bonnie was very nice and seemed like it would have been a great tour, if we had time for the tour.

NLT-150620-EK54145 [Jul 9, 2015, from America]

Emma- Our tour was so wonderful! I can not believe how much information Soo Bok knew. He was an amazing tour guide and we sure enjoyed his company! We missed him when the tour was over with him and felt lost! :) I just can't express enough how much we really enjoyed SooBok! He was truly wonderful! Part of our experience was meeting people who lived there and we really enjoyed talking with SooBok! Thank you! Please extend our gratefulness to SooBOk! The tour itself as far as what was on the agenda was great. It sure was a LOT and the only reason we decided to cut it short was because we would get home at night so tired and have not time to shop and explore. So we wanted a afternoon to shop for family at home. We felt bad cutting it short! But we have little kids at home that was hoping for fun gifts from Korea! :) Also we were visiting the orphanage and wanted to have enough time and rest for that! Everything was very well organized and punctual! Everyone that we met that was part of your tour package was so accomadating and nice to be around! Thank you!! Audrey

NLT-150617-YJ36004 [Nov 6, 2015, from Australia]

Hi Joanna, Thank you for your follow up email. We spent an extra week in Japan after the tour ended. Thanks for organising the tour, you have done a great job in coordinating it for us. It was very good & well organised. Lunches were also very good, nice food & good restaurants. We had a great time. Overall, we satisfied with the service & the tours. We will get in touch with your office again in the future if we travel to Asia. Just wondering if we will get a discount for the next trip if we book with your company (like the Japan tour)? Regards, Kathy & Paul

NLT-150616-ZK53131 [Jun 18, 2015, from America]

All my days in Seoul have been wonderful. Great job

NLT-150613-TK57536 [Jan 23, 2019, from America]

HI Tina, We had a fabulous time with Young on the tour. He was extremely knowledgable and really went above an beyond any of our expectations. With our group, we had a lot of preferences in terms of touring and dining, and Young always seemed to find a way to meet the needs of our group. Some highlights of the trip included all of the variety of dining that Young found for our group. We were able to experience many different types of meals and not eat the same type of food twice. In addition, Young always had very good historical knowledge about a place and the traditions. We were able to see many more places than we anticipated we would be able to see on the trip. We will definitely be recommending Novaland to all our friends and we will plan on booking tours through you again the next time we are in the far east! I will also plan on including a writeup of our experience on Tripadvisor. Thank you!

NLT-150613-MK56092 [Jan 1, 1970, from Australia]

Yes, we are back now at home. We fell sick but it was just normal flu which I got from Indonesia. We had a good time. The place we visited are good. The tour guides are very accomodating. The only thing is we probably arrange little too busy schedules. If we havent been somewhere else before Korea that would have been fine though. So in all, everything is good and we enjoy the holiday.

NLT-150612-EK56588 [Jan 23, 2019, from America]

NLT-150607-YK57154 [Jan 1, 1970]

Dear Joanna It is great. I appreciate the standard of your services. Tour guide is perfect, bus suitable and very punctual. As you know together with us are 4 children and 2 infant. The program are perfect for us. Tomorrow the bus will pick us at 10.45 am. Thank you very much and looking forward the Japan tour. Dear Joanna I would like to thank and congratulate you and all your team, on the success and smooth tour throughout my package with you. It has been a great tour and we have been receiving a very good support and assistance from tour guide. Definitely it is experience for everyone to remember. Thank you again Regards Yunus

NLT-150606-FJ52926 [Jan 23, 2019]

We had a very emjoyable first day. Lots to see eat & do. Looking forward to another supee fun tomorrow. Dear Alice, This is to let you know that all of us found our packaged tour in Sapporo/La Toya to our utmost satisfaction. This is largely due to our very gracious and knowledgeable tour guide, Ms Kiyoe Narita. Ms. Narita has honed her skills so well in handling tourists and provided many valuable insights and tips that rendered our stay even more productive and memorable. In La Toya, she did not leave until the problem of erroneous room booking was settled. For this, I request that you reimburse her for the overseas call charges she incurred while settling the issue between Novaland and La Toya Resort. Since posting pictures of our daily tours on Facebook, I have received queries on who our travel agent is and the logistics of such a holiday. You can well expect that I will be recommending Novaland Tours to these friends. Once again, thank you for an enjoyable trip which was my 60th birthday treat. Josie Aliwalas

NLT-150602-CJ52900 [Jan 1, 1970]

Hello Cindy Glad to inform you that we have safely landed at Kuala Lumpur International Airport at 6pm japanese time. Thank you for your good service and send my thanks to all the tour guides.We will always remember the nice and sweet memories in Japan.

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