Family Vera:
We had a wonderful time
Thank you for this trip Joanna
Family Echo:
Well done , Joanna,this trip was beyond our expectations. Thank you so much for all your prompts assistances and services. We will definitely recommend your service to our peers in the future and more of our future destinations as well
Family Lily&Pearl:
I do want to share we really liked Toshi Kenda as our guide. She was very accommodating and we can tell she had a plan to maximize our time. Also was very kind to help my mom out. Please share that with her company.
Partly our fault for not looking up Ghilbi studio and differences in the types of tickets- we found without their premium tickets there were places we could not access(just an FYI for your future planning with other guests). It was still a lot of fun and we had an amazing time. Definitely will use you guys in the future for Japan tours and will recommend to others. Thanks.
1=poor, 2=fair, 3=good, 4=very good, 5=excellent
See below.
--
Kris Hartojo
1=poor, 2=fair, 3=good, 4=very good, 5=excellent
Aspect | Mark(1-5) | Advice or Remark | |
Travel Consultant | 5 |
| |
Tour Guides | Command of English | 5, 3 | First number is for Tokyo Guide (Toru). Second number is for Osaka/Kyoto Guide (Yuki). |
Knowledge of Subjects | 5, 3 | First number is for Tokyo Guide (Toru). Second number is for Osaka/Kyoto Guide (Yuki). | |
Ability of Explain | 5, 3 | First number is for Tokyo Guide (Toru). Second number is for Osaka/Kyoto Guide (Yuki). | |
Attitude | 5 |
| |
Flexibility | 5, 4 | First number is for Tokyo Guide (Toru). Second number is for Osaka/Kyoto Guide (Yuki). | |
Drivers and Cars | 5 |
| |
Hotels | Location | 5 | Novaland only responsible for New Otani in Tokyo. |
Comfort | 5 | Novaland only responsible for New Otani in Tokyo. | |
Sights or Activities | Worthiness of Visit | 3 | The downside of picking a preselected list of sites to visit is we ended up going where everybody else is going. I think in the future we would rely more on local guide to recommend itinerary instead. However, this requires us to "know" and/or "trust" the guide. This may not be doable. |
Meet Your Interests? | 3 |
| |
Too Tight or Too Loose? | 3 |
| |
Public Transportation (train, flight, cruise, etc.) | 4 |
| |
Any Other Aspect |
|
| |
Overall Score of the Whole Package | 4 |
| |
Hi Amina, thanks for all your arrangements, we have enjoyed our Japan trip.
For forward planning to get a sense of budget, can you pls advise the estimated costs for a trip to Italy for 4 pax? Targeting Rome, Florence and Venuce. Just a high level estimate will do. Thanks.
Dear Helen - we enjoy very much our Tokyo day - Our tour guide Nick-San is very good , careful and detailed oriented -
Again thank you so much Helen to make our journey wonderful and stress free -
You are very good and talented good care of all our needs -
Again thank you so much -
Jane
Truly, your service was excellent in every aspect. I appreciate your attention to all the details. I cannot seem to fill the form online that you sent.
I answer all categories with a 5. Overall score=5.
I would recommend you to my friends, and in fact, my nephew (Nathan Lee) is going to Japan in October with 10 of his friends, so I will give him your contact because I think there are some things they could learn better and easier if they have your help. I will give him your email contact.
So thank you again, Doris. We hope to return to Japan again in the future, it is a lovely country and we found many lovely people who were very kind to us when we were unsure what to do.
Best regards,
Benjamin Lee
Awesome. Thanks
You're the best !!
If you ever want to come to Utah in the USA we will show you our State. You are welcome anytime.
Both drivers ok but the second one Suzuki San... extremely good.
I suppose to give him tips but I forgot. I thought I will see him on airport transfer day, but only realised later on that day that airport transfer is on our own. Haha~
Suzuki really helpful...
Krishna
Hello Helen, yes everything went well. Thank you.
I just recommended you to my niece who is planning to come to Japan in the next weeks
1=poor, 2=fair, 3=good, 4=very good, 5=excellent
Aspect | Mark(1-5) | Advice or Remark | |
Travel Consultant |
|
| |
Tour Guides | Command of English | 5 | Really enjoyed all of the guides and felt they provided an excellent experience |
Knowledge of Subjects | 5 |
| |
Ability of Explain | 5 |
| |
Attitude | 5 |
| |
Flexibility | 5 |
| |
Drivers and Cars |
|
| |
Hotels | Location | 5 |
|
Comfort | 3-4 | Please provide size of rooms in sq feet for US clients. Emphasize the small size of rooms in Japan and offer to upgrade. The rooms in the 4 star hotels were incredibly small and would have preferred hotels w/ less amenities, such as public bath, to have a larger room. | |
Sights or Activities | Worthiness of Visit | 5 |
|
Meet Your Interests? | 5 |
| |
Too Tight or Too Loose? | 4 | Had to miss sights/activities due to crowds or unavailability | |
Meals |
|
| |
Public Transportation (train, flight, cruise, etc.) | 5 |
| |
Any Other Aspect |
|
| |
Overall Score of the Whole Package | 4.8 |
| |