Alice we had an excellent day in the accident villages with a great guide. 

We are definitely disappointed with thehotel in Nagoya. It is not 4 star for money have paid.could not eat the breakfast. Also we had problem in Hakone. you did let us know that there was a 3 day holidays.we could not get of Hakone and nor could we train to Nagoya and had to stand since All the seats had gone. We paid a lot money for this trip.

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Mr. Tanaka is a brilliant  guide

Hi Siva

Sorry it has taken awhile forus to give you some feedback.

We were extremely pleased withour tour and for the service you offered us.

All the tours were run veryprofessionally and the tour guides were excellent.

We thoroughly enjoyed our tripand are thinking of returning to Japan at some stage, in which case we wouldhave no hesitation in contacting you to help with our arrangements.

We also would recommend you tofriends who might be travelling to Japan.

Once again your promptresponse to emails and advising us of any changes was much appreciated.

Kind Regards

Rosalind and James Smith

1=poor, 2=fair, 3=good, 4=very good, 5=excellent

 

Aspect		Mark(1-5)	Advice or Remark
Travel Consultant		5	Cindy was very quick to respond, patient to answer all questions and very understanding of our needs such as adjusting the tour sched last minute due to heavy rains forecasted on the original tour sched.
Tour Guides	Command of English	4	Tanaka can communicate and explain things well in english
	Knowledge of Subjects	4	Tanaka knew a lot of information about the sites that we visited. It would be helpful also if he can recommend good local places to eat and buy souvenirs.
	Ability of Explain	4	Tanaka was helpful and very willing to answer questions
	Attitude	5	Tanaka was very kind, polite and accommodating
	Flexibility	4	When the group was already tired walking, Tanaka was considerate enough to adjust the tour but still able to show the most important features/parts of the locations.
Drivers and Cars		4	The type of car should be included in the booking information. The car was comfortable enough but could be better.
Hotels	Location	N/a	N/a
	Comfort	N/a	N/a
Sights or Activities	Worthiness of Visit	4
	Meet Your Interests?	4
	Too Tight or Too Loose?	4	Just okay
Meals			Tanaka recommended to go to a mall to have more food options but it would have been nicer if there was time to try more popular local restaurants in Kyoto.
Public Transportation (train, flight, cruise, etc.)		N/a
Any Other Aspect
Overall Score of the Whole Package		4

If the Tour guide you provide for us in Hong Kong is this good we will be most happy and pleased. 

Dear Doris,

I write to express my sincere appreciation for your help in making our trip to many places in Japan truly memorable.

I am sending you some pictures here.

My best regards.

Emmanuel C. Muñoz

hello siva,

iam back in seattle. i just want to let you know that i had so much fun in jejuand seoul. i would definitely go back. thank you for everything -- foranswering my queries, for replying so quick, etc.. ms jina has been of helptoo. all the drivers were very professional. my tours were very awesomeespecially jeju tour. very nice tourist guide - heather (jeju) and david(seoul).

again,THANK YOU!!!

janet

 Thanks so much Lily! My father loved it. He loved everything and the food too. they got home safe and he never felt exhausted and was able to walk. Although the timing was not good to see Mt. fuji because it was raining. Overall, the tour was awesome. Will contact you next time when it's my turn to visit hopefully Osaka and Hokkaido :)

1=poor,2=fair,3=good, 4=very good5=excellent