NLT-190322-DJ109185 [Apr 9, 2019]
Dear Sanjeev


Sorry for not getting back earlier, We meant to write to you and thank you and Siva along with her team for organizing a beautiful holiday for us in Japan.


The quality of transport and guides was really excellent except the guide in Tokyo could be briefed on a lot of the modern side of Tokyo especially for the younger generation. He did have excellent knowledge in regards to the older part of Tokyo.


We will  be recommending your service as well as Novaland to any of our friends who would wish to travel to Japan.


Thank you once again.


Thanks & Regards,


Sonali Furtado
NLT-190318-WJ104458 [Apr 8, 2019,  from United Kingdom]
Hi Nick 


Please tell Whitney we are had a great time & really enjoyed Japan!


Tokyo was fantastic, busy day & nights with all the hustle & bustle !! Seeing Mt Fuji was incredible though we only got to the first Station. 
Have to say the hotel in Hakone on the shore of Lake Ashi with the spectacular views was incredible!! one we will never forget 
Takayama was different with the Hida Villages & more relaxing ,tranquil.
Kyoto we loved!! ( hotel perfectly situated beside waterway full of cherry blossoms!! )
Osaka is great too. Loads of cherry blossoms everywhere. 


All the tours have been great & the itinerary she prepared has worked out very well for us.


 I tried to email but for some reason they got stuck in the outbox. 


Please thank Whitney for us, all her hard work has made our holiday a truly wonderful experience in Japan.


Best regards 
Jacqui
NLT-190405-WJ108321 [Apr 8, 2019,  from America]
Good morning 
Dropped WiFi device at front desk for mailing. On our way to the airport now. Had a great visit. We appreciate all you did. 

Thanks

Chuck and Laura
NLT-190319-JJ108931 [Apr 7, 2019,  from America]
Hi Lily,
We got home last Wed(4-3).
Our trip to Japan was enjoyable .
Our tour guides are very knowledgable
and good singers. The drivers are safe 
conscious. Thanks for your help in making our trip memorable. One feature
was lacking—-Imperial palace was closed on the day we were there.


Regards,
Perla
NLT-190331-FJ105106 [Apr 6, 2019,  from Poland]

[10:19 AM, 4/6/2019] Robert: hi. good morning. just want to let you know that we are already onboard our plane back to Bangkok. all logistic went well according to schedule.

NLT-190316-XC105664 [Apr 3, 2019,  from United Kingdom]
Hi Caroline,

Just wanted to let you know that everything in Hong Kong went really smoothly and Bill (and the drivers) were excellent guides, we highly recommend them.

We are at the airport waiting for our flight to Nagoya.

Many thanks and Regards 
NLT-190329-NJ108579 [Apr 3, 2019]
Hi Nick,

We enjoyed our touring in Kyoto and five stars for Masa. He was very caring and helpful and it was great to explore Kyoto with his guidance! 

He made sure we were taken care of and were always comfortable ! 

Please do pass on our special thanks and appreciation to him ! 

Anu

NLT-190331-EI108962 [Apr 3, 2019,  from America]
Hi Emma, 

I wanted to send a thank you note for helping us with the trip. The trip was great and we had a great time!

Thanks again, 

Nathalie
NLT-190320-BK107840 [Apr 2, 2019,  from America]
Hi Bruce,
Jade Kim was a great,laid-back tour guide, he showed up on time at the hotel, had a roomy van for transportation; amenable to change schedules when all of us are tired; recommending appropriate food for lunch. and of course the knowledge of old history sites and treasures were abundant. It was overall very good experience and I do recommend him for other English speaking families. 
NLT-190328-EJ108708 [Apr 1, 2019]
Hi Emma

I’m sorry for the late response. We are on the way to Osaka now. 

Both guides have been very helpful. So far, both hotels we stayed were also conveniently located and good.
 
Thank you so much.
Regards
Janet

NLT-190328-VJ108790 [Apr 1, 2019]
Hi Doris


That is great. We enjoyed the first day with Mr Rauf. Unfortunately my mom leg problem not really can enjoy package tour. But overall is ok.


Regards
NLT-190401-NK108572 [Apr 1, 2019,  from Malta]
Hallo Nick


V pleasant indeed.
The gentleman who was with us was outstanding in his attention & care


P.Mahoney 
NLT-190320-FJ109900 [Mar 29, 2019]
Hi Alice,

thank you for assist u on our holiday. the service from your team are excellent.

I attach photo that you can use for the video

look forward to receive the result

Cheers,

Dony 

1=poor, 2=fair, 3=good, 4=very good, 5=excellent
Aspect
Mark(1-5)
Advice or Remark
Travel Consultant

 

Tour Guide
Command of English
 3.5

 

Knowledge of Subjects
 3.5

 

Ability of Explain
 3.5

 

Attitude
 5

 

Flexibility
 5

 

Driver and Car
 4.5

 

Hotels
Location
 5

 

Comfort
 5

 

Sights or Activities
Worthiness of Visit

 

Meet Your Interests?
 4

 

Too Tight or Too Loose?
 4

 

Meals
 4

 

Public Transportation (train, flight, cruise, etc.)
 4

 

Any Other Aspect

 

 

Overall Score of the Whole Package
 4

 



NLT-190325-QI109700 [Mar 26, 2019,  from America]

Wanted to let you know that Victor was amazing. Not only very knowledgeable but kept us very safe !!  Excellent guide and very enjoyable company. 
NLT-190320-JJ93044 [Mar 25, 2019]
Hi Lily, 


How are you? Sorry I haven't got back to you. 


The trip to Japan was wonderful. We had a great time. The guides were excellent. I would not change anything except maybe adding more days to the trip!!! I am happy to have visited Japan. You and Novaland made this experience precious and unforgettable. I will come back to Japan again. 


Thank you lily. Please convey my best to both my guides. Do let  them know that they took care of us very well. 


Thank you again. 


From,
Maneeta & Sania 
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