Thank you Nick – our group very much enjoyed the tour. I would like to commend the excellent tour guide. She is very knowledgeable, friendly and provides very good service.
Jost
Do you enjoy your tour today?
Yes, our trip was good. The children enjoyed it especially at the deer park. Unfortunately, they felt not enough time playing with the deer :(
Does our guide and driver arrive on time?
Yes both driver n guide arrived on time n we departed osaka on time at 8am.
It is fine if you are tired, just reply me at your convenient time.
We were all very tired after the trip as much walking whole day.
Hello Siva,
Sorry for the response.
Everything was perfect especially the hotel in tokyo and the tour . Hotel in Kyoto and Osaka is a little bit small for the 3 pax but its ok coz it's near to the train station.
Again Siva thank you very much.
Best regards.
Aida
Sent from my iPad
Hi Whitney,
I already sent thephotos in 3 batches and I hope you find them in order. For the feedbackrating, pls. see my inputs below
1=poor,2=fair,3=good, 4=very good5=excellent
Aspect | Mark(1-5) | Advice or Remark | |
Travel Consultant | 5 | Travel Consultant, Whitney is very much helpful from day 1 of communication until we arrived at Osaka Japan | |
Tour Guides | Command of English | 5 | Our tour guide, "O" is a very good conversationalist. |
Knowledge of Subjects | 5 | He explained well the significant events or information on the | |
Ability of Explain | 5 | sites and places we have gone and even history of the places | |
Attitude | 5 | we went. He is very accommodating, friendly and thinks best of our welfare | |
Flexibility | 5 | Very flexible also to our needs | |
Drivers and Cars | 2 | 1st driver drives safely but attitude is not okay 2nd driver is not a defensive driver, he is texting or using phone while driving | |
Hotels | Location | 4 |
|
Comfort | 4 |
| |
Sights or Activities | Worthiness of Visit | 5 |
|
Meet Your Interests? | 5 |
| |
Too Tight or Too Loose? | 4 |
| |
Meals | 4 |
| |
Public Transportation (train, flight, cruise, etc.) |
|
| |
Any Other Aspect |
|
| |
Overall Score of the Whole Package |
|
| |
1=poor, 2=fair,3=good, 4=very good5=excellent
Aspect
Mark(1-5)
Advice or Remark
Travel Consultant
Tour Guides
Command of English
5
Knowledge of Subjects
5
Ability of Explain
5
Attitude
5
Flexibility
5
Drivers and Cars
5
Hotels
Location
5
Comfort
5
Sights or Activities
Worthiness of Visit
5
Meet Your Interests?
5
Too Tight or Too Loose?
5
Meals
5
Public Transportation (train, flight, cruise, etc.)
5
Any Other Aspect
4
Very good but I noticed that Tokyo was more expensive than Osaka in general.
Overall Score of the Whole Package
Tour exceed our expectations. There a lot to cover and not enough time. Beautiful country and very organized society.
We loved the whole trip, thank you very much for arranging it and making it perfect. I will definitely recommend your company to my friends.
Dear Siva,
First of all please accept oursincere appreciation for the wonderful arrangements you made for our tour toJapan. All the sightseen tours were very interesting and enjoyable. The tourguides were up to date with all the information and was very educative.
Travelling to and from the hotels todesignated places of pickup was not difficult at all and after the firsttwo days we were quite used to getting about.
Hotels which you had selected for uswere very comfortable and had easy access to all the pickup points and also tosome shopping areas. Staff members of all the hotels were very helpful at alltimes.
Once again Thank you very much forall the arrangements.
Chandrika and Suresh
Regards
Suresh Pathirana
Senior Assistant Secretary General - Operations
The Ceylon Chamber of Commerce
50 Navam Mawatha
Colombo 2
T.P 5588807,2324573,2421745-7
E-mail suresh@chamber.lk
Aspect | Mark(1-5) | Advice or Remark | |
Travel Consultant | 5 |
| |
Tour Guides | Command of English | 5 |
|
Knowledge of Subjects | 5 | Young and Jade knew their history very well. | |
Ability of Explain | 5 |
| |
Attitude | 5 |
| |
Flexibility | 5 | They always adapted to our changes. | |
Cars |
|
| |
Hotels | Location | 5 |
|
Comfort | 4 | Hotel in Gyeongju not that comfortable. | |
Sights or Activities | Worthiness of Visit | 5 |
|
Meet Your Interests? | 5 |
| |
Too Tight or Too Loose? | 5 |
| |
Meals | 5 |
| |
Public Transportation (train, flight, cruise, etc.) | 5 |
| |
Any Other Aspect |
|
| |
Overall Score of the Whole Package | 5 | Young took great care of our family! | |
[03:07, 8/20/2017] Genna Ting: Hi Alice! at the airport now, thanks for the gift! was looking at whittard to take home and suddenly Ian gave us one! haha left the pocket wifi with Ian and he will be the one to send it to the post :)
Thanks for all the help! we had a wonderful time and all the guideswere really great! especially Ian! highly recommend him for your next tours toEngland and Scotland! Nothing but praises!
Alice: How is your tour today? Do you like our driver and vehicle?
Lasma: We really enjoy our trip and we like our driver. He is nice. Thank you
I hope you are fine.
Did you have a pleasant trip today?
Sean: Yes, I did. Thanks Nick
1=poor, 2=fair,3=good, 4=very good5=excellent
Aspect | Mark(1-5) | Advice or Remark | |
Travel Consultant | 5 | VERY attentive, always ready to answer even the stupidest questions. Very knowlegeable. Great organizer. | |
Tour Guides | Command of English |
|
|
Knowledge of Subjects |
|
| |
Ability of Explain |
|
| |
Attitude |
|
| |
Flexibility |
|
| |
Drivers and Cars | 5 | He did everything he could to make sure our crazy itinerary worked out. Made good suggestions, though a bit talkative at times. | |
Hotels | Location | 5 for all hotels/Ryokan except- Breezebay -Matsushima 3 | We were consistently impressed by most of the places we stayed.
Breezebay was too far from the coast for an easy stroll in the evening. Steep climb up from town. Expected us to grill our own dinner outside (we did), but food provided was excellent quality. |
Comfort | 5 |
| |
Sights or Activities | Worthiness of Visit | 5 | Everything was great. Lake Ashi was total rainy unfortunately (not your fault). Rauf suggested a few other things that were also great. Jiguokudani Was fabulous! |
Meet Your Interests? | 5 | Met or exceeded expectations. | |
Too Tight or Too Loose? | 5 | Most days were just perfect for us. Things were tight, but that's how we wanted it. | |
Meals | 5 except for Breezybay 3 | Almost all places were superb. I BarBQ every weekend at home. When on vacation, I do not need to cook for myself. | |
Public Transportation (train, flight, cruise, etc.) | 4-5 | Trains on time perfectly. Japan rail system is amazing. Just a lot of up and down with suitcases. | |
Any Other Aspect | 5 | Novaland, especially Lily did a wonderful job of putting together a most difficult sightseeing tour. | |
Lily- Photos to follow. I'm sure Rauf has already sent you some,but I will send more. As a professional, I shoot images in RAW format, so itmay take a week or two to process my approximately 2000 photos. Fear not,they will be forthcoming. Thanks again for your consistently greatattention.
Wolfgang & Francine Kurth
Hi Whitney,
Thanks for checking.Travel was fun. It was GREAT!
Just one favor, can youplease remove Gil's name on
your email movingforward. Just my name only.
Hope you were able toreceive photos I've sent you.
1=poor,2=fair,3=good, 4=very good5=excellent
Aspect | Mark(1-5) | Advice or Remark | |
Travel Consultant | 5 |
| |
Tour Guides | Command of English | 5 |
|
Knowledge of Subjects | 5 |
| |
Ability of Explain | 5 |
| |
Attitude | 5 |
| |
Flexibility | 5 |
| |
Drivers and Cars |
|
| |
Hotels | Location | 3 | The first hotel was tiny. Requested a queen bed if not king. The rest are ok. |
Comfort | 3 |
| |
Sights or Activities | Worthiness of Visit | 5 |
|
Meet Your Interests? | 5 |
| |
Too Tight or Too Loose? | 5 |
| |
Meals | 3 | It's ok | |
Public Transportation (train, flight, cruise, etc.) | 4 |
| |
Any Other Aspect | 4 |
| |
Overall Score of the Whole Package | 4 |
| |
Thanks again.
Sent from my iPhone