NLT-241123-JMR139393 [Dec 5, 2024]
NLT-241123-JJ134336 [Dec 5, 2024]
NLT-241122-VJ142653 [Dec 1, 2024]
[17:58, 11/24/2024] Doris Novaland Tours: Hi Kiran, how about the 2 days’s trip?
[20:41, 11/24/2024] Kiran VJ142653: Hi Dorris,
It was great.
Both tour guides went above and beyond to make our trip a memorable one..thanks for checking..


[04:11, 12/1/2024] Kiran VJ142653: Doris, we arrived in SFO safely today. Thank you for organizing an amazing custom private tour. Masa-san was extremely humble and showed all 3 places in Osaka. Also dropped us off to the airport.
[15:17, 12/1/2024] Doris Novaland Tours: Hi Kiran, I am glad you had a great time, I will email you a survey about the package next week.
NLT-241121-YJ142738 [Nov 28, 2024]
Thank you! We had a wonderful trip!
NLT-241121-YJ142194 [Nov 26, 2024]

We made it home, thank you for our tour!  Our last driver/guide was amazing and we highly recommend him!!

He was amazing and we would use him again for sure!!!

NLT-241121-WJ137610 [Nov 25, 2024]
Greetings Whitney,
Dennis and I want you to know how much we enjoyed our guide Shoko-san.  She was absolutely wonderful.  She was so organized, fun, professional, pleasant and knowledgeable.  The perfect balance between friend and teacher.  

She knows Machico, our guide from May 2023 when Anita and I travelled to Naoshima.  She called Machico and we got to have a lovely conversation.  

We also want to thank you for your excellent organizational skills.  We very much appreciate you booking us on Shinkansen seats with our oversized baggage right behind our seats.  So easy.

Thank you, thank you.  

Have a lovely rest of your day.  
Lynn and Dennis.  
NLT-241121-AJ135605 [Dec 2, 2024]
We will leave the wi-fi at the front desk of the hotel.  I will put it on the return envelope provided.  

All tours taken were great especially we saw Mt. Fuji definitely timing is everything.  We love Hiroko for both of our tours and Yoshi!  The group tours was also good except the rain which is something can't be control.  Our onsen experience was awesome, lots of food for both dinner and breakfast.  

Thank you!
NLT-241117-RJ141673 [Nov 26, 2024]
We thought the Geisha show would be more of a show rather than a q&a. Overall, we have loved Japan and are thankful for your help and guidance. It has all run like clock work. Joey, our driver in Tokyo, was particularly a highlight.
NLT-241111-WJ134800 [Nov 15, 2024]
Dear Whitney, 

Our trip here in Japan has and continues to be wonderful!

This afternoon we bid goodby to our fantastic guide, Shoko Yano, who shared and taught us so much about art and Japanese culture during our stay on Naoshima. She even took us on a lovely visit to Teshima Island. We miss her infectious smile, good cheer, and sense of wonder very much. 

Thank you for making our visit to Naoshima possible. It is an extraordinary place that marries art and nature.

All best,
Marianne

NLT-241111-RJ140826 [Nov 24, 2024]

Hi Nancy! So far, our trip has been great. Jack is a great driver.

Hi Nancy! I want to thank you for making our Japan trip easy. We are very happy and telling our friends about it.  Some friends might be using you 

NLT-241110-YN137971A [Nov 20, 2024]
We had a great trip Helen. Thank you!
NLT-241110-YAD130715A [Nov 20, 2024]
Wonderful. I had a great time in Vietnam. The scooter tour that we had yesterday was the best that I had in any country that I had been. Should recommend it to everyone.
NLT-241108-KJ142011 [Nov 19, 2024]

1=poor, 2=fair, 3=good, 4=very good, 5=excellent

Aspect

Mark(1-5)

Advice or Remark

Travel Consultant

 

 

Tour Guides

Command of English

5

 

Knowledge of Subjects

5

 

Ability of Explain

5

 

Attitude

5

All the guides were warm and helpful, enjoyed their company

Flexibility

5

 

Drivers and Cars

 

 

Hotels

Location

5

The hotel in osaka was a little far off from the train station, the rest were great

Comfort

5

 

Sights or Activities

Worthiness of Visit

5

 

Meet Your Interests?

5

 

Too Tight or Too Loose?

Too tight

Each location there’s not much time to explore

Meals

5

The hotel breakfasts were great

Public Transportation (train, flight, cruise, etc.)

5

 

Any Other Aspect

 

 

Overall Score of the Whole Package

5

 

NLT-241107-WJ140128 [Nov 7, 2024]

NLT-241106-KJ142330 [Nov 18, 2024]
Hi Kate,
I have attached the completed survey.

Just want to say thank you for making all the arrangements and for the efficient management of the itinerary. I and my husband are very happy with the trip and we have had good memories. 
We are happy with all the arrangements especially the guides who did a great job(Mr Kazu,Ayumi and Satomi) who went the extra mile to ensure our comfort and looking for escalators and elevators to avoid the climbing of stairs.  Even the service assistants who made sure we went to the right platform in the train stations and get to the hotel safely - they kindly stayed to see we were booked into the hotel showing their dedication to their work and the drivers who were there to pick us up and send to the airport and hotels promptly.
We are so grateful as being seniors and having some medical problems we were really well taken care of every step of the way. 
Thank you again for doing a marvellous job in co ordinating everything. I would  engage Novaland Tours if we are going on another vacation and would certainly  recommend to my family and friends.

Regards 
Mrs Mohan

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