Hi Siva,
here a little review to my trip to Japan.
First of all.
It was really nice tour. You've made my travelling very easy with the provided linetary and online app.
The hotels were all nice and clean and in a good location. Also most of time very close to the meeting points. Especially in Kyoto.
The best two tours I've made was the Mt. Fuji and Hakone Tour and the Kyoto Sagano Bamboo Grove & Arashiyama Walking Tour.
All of the Tour Guides were very nice and well informed.
I had a great time.
You did a fantastic job. Especially that you've took even care while I was travelling with all the informations you've gave me.
Thank you for everything.
Best regards.
Andi
Hi Cindy
Thank you very much
1=poor, 2=fair, 3=good, 4=very good, 5=excellent
Aspect | Mark(1-5) | Advice or Remark | |
Travel Consultant | 5 | Michelle was very helpful and friendly | |
Tour Guides | Command of English | 5 | |
Knowledge of Subjects | 5 | ||
Ability of Explain | 5 | ||
Attitude | 5 | ||
Flexibility | 5 | ||
Drivers and Cars | |||
Hotels | Location | ||
Comfort | |||
Sights or Activities | Worthiness of Visit | 5 | |
Meet Your Interests? | 5 | ||
Too Tight or Too Loose? | 5 | ||
Meals | 5 | ||
Public Transportation (train, flight, cruise, etc.) | |||
Any Other Aspect | |||
Overall Score of the Whole Package | 5 | ||
best regards
1=poor, 2=fair, 3=good, 4=very good, 5=excellent
Aspect
Mark(1-5)
Advice or Remark
Travel Consultant
5
Cindy was very quick to respond, patient to answer all questions and very understanding of our needs such as adjusting the tour sched last minute due to heavy rains forecasted on the original tour sched.
Tour Guides
Command of English
4
Tanaka can communicate and explain things well in english
Knowledge of Subjects
4
Tanaka knew a lot of information about the sites that we visited. It would be helpful also if he can recommend good local places to eat and buy souvenirs.
Ability of Explain
4
Tanaka was helpful and very willing to answer questions
Attitude
5
Tanaka was very kind, polite and accommodating
Flexibility
4
When the group was already tired walking, Tanaka was considerate enough to adjust the tour but still able to show the most important features/parts of the locations.
Drivers and Cars
4
The type of car should be included in the booking information. The car was comfortable enough but could be better.
Hotels
Location
N/a
N/a
Comfort
N/a
N/a
Sights or Activities
Worthiness of Visit
4
Meet Your Interests?
4
Too Tight or Too Loose?
4
Just okay
Meals
Tanaka recommended to go to a mall to have more food options but it would have been nicer if there was time to try more popular local restaurants in Kyoto.
Public Transportation (train, flight, cruise, etc.)
N/a
Any Other Aspect
Overall Score of the Whole Package
4
Just to let you know we had 2 great days in Busan. The UN War Cemetery has to be a must for visitors from Australia and NZ. Harry was great and the disco coach was lost of fun. Lunch buffet today was excellent korean and western food a great choice.
Thank you for all your good work. much appreciated especially considering the last minute changes.
Yours sincerely,
Hardy Schneider
If the Tour guide you provide for us in Hong Kong is this good we will be most happy and pleased.
We all had a great time in HK. The guide, Ms. Cecil Mak, was very considerate of us and did everything to make sure we had a top notch tour. I will write a positive trip advisor review later when I have better internet service.
I have completed a positive trip advisor review for the tour in Busan and it was accepted by Trip Advisor and published.
When I get home and have high speed internet services I will send you pictures. Thank you.
You are a great tour operator. We will always remember how we were very well treated and respected. If I ever come back to Asia, which I hope I will, I will contact you for guidance.
James and Pamela Wacaster, Lynn Parker, Ed and Pat Sutrick.
James and Pamela Wacaster, Lynn Parker, Ed and Pat Sutrick.
Dear Doris,
I write to express my sincere appreciation for your help in making our trip to many places in Japan truly memorable.
I am sending you some pictures here.
My best regards.
Emmanuel C. Muñoz
hello siva,
iam back in seattle. i just want to let you know that i had so much fun in jejuand seoul. i would definitely go back. thank you for everything -- foranswering my queries, for replying so quick, etc.. ms jina has been of helptoo. all the drivers were very professional. my tours were very awesomeespecially jeju tour. very nice tourist guide - heather (jeju) and david(seoul).
again,THANK YOU!!!
janet
We are still recovering from jet lag but Korea was beautiful and we had an amazing time.
We cannot say enough good things about our tour guide, Young. My parents have travelled extensively on various tours and they said Young was the best they have had. He was always prompt and went out of his way to make sure we were taken care of. We would recommend Novaland Tours without hesitation, especially with Young.
Thanks so much Lily! My father loved it. He loved everything and the food too. they got home safe and he never felt exhausted and was able to walk. Although the timing was not good to see Mt. fuji because it was raining. Overall, the tour was awesome. Will contact you next time when it's my turn to visit hopefully Osaka and Hokkaido :)
1=poor,2=fair,3=good, 4=very good5=excellent
Aspect | Mark(1-5) | Advice or Remark | |
Travel Consultant | 6 :) |
| |
Tour Guides | Command of English | 5 |
|
Knowledge of Subjects | 5 |
| |
Ability of Explain | 5 |
| |
Attitude | 5 |
| |
Flexibility | 5 |
| |
Drivers and Cars | 5 |
| |
Hotels | Location | 5 |
|
Comfort | 5 |
| |
Sights or Activities | Worthiness of Visit | 5 |
|
Meet Your Interests? | 5 |
| |
Too Tight of Too Loose? | Just right |
| |
Meals | 5 |
| |
Public Transportation (train, flight, cruise, etc.) | 5 |
| |
Any Other Aspect |
|
| |
Thank you for trying to get some refund for our change in plans on our trip. We really appreciated all of your efforts before & during our trip. For me personally all my dealings with you were positive & I would certainly recommend you to any friends & family for travel plans. I will encourage all my siblings to give you their feedback on all the tours we had since you rely on feedback to improve or change for future business. Since we only returned on Sunday & it takes a little time to readjust to our daily lives after over a month away, please be patient.
Thanks again on our behalf,
Genevieve Fong
Hi Lynee,
Thanks for your email.
I had really good time on the tours in Jeju.
All turned out well so no complaints re our trip to Osaka.
We are ready for take off from Narita and all agree that you did a superb job planning our trip. The early glitches were forgotten and we concur that the itinerary, hotels, guides and your support throughout made a big difference.
Many, many thanks for all.
Astrid
please note that all categories receive the highest mark of 5 for Young Sik! He was outstanding and without hesitation, I will recommend him. As soon as I complete a letter to him, I will cc it to you also.
Thank you, again, for arranging a very memorable trip. Look forward to working with you again.
Aloha,
Ione
