NLT-170907-LJ80105 [Jan 23, 2019]

NLT-170906-MJ87244 [Sep 6, 2017,  from America]
We checked in at the hotel and got both packages. Thank you. The hotel room is quite representative. Small but cute. And we could cope with the stuffy room air I suppose ☺                                  </section>
        </hgroup>
        <hgroup class=
NLT-170905-YK76693 [Jan 23, 2019,  from America]
Emma I wanted to write and thank you and your team for a great pilgrimage. Everyone was touched by all the sites and attention to detail
Our tour guide Ms Bonham did a great job giving us so much info on sites and all her pre work really showed. We would surly request her again if we have s. Hence to go again. We feel like we really got our money's worth.
The drivers did a wonderful job getting us around and a wonderful bus with lots of room
The hotels after the first one were all so good
We really liked the variety of food that we got each day Ms Bonham had such a great meal planned scheduled no two meals were the same
Thanks again to you and your company I was worried at first because I've never used a company that built to our plans usually they have a itinerary already set
Your team achieved getting all my ideas in plus so much more that all tied in to our Catholic pilgrimage
Thanks again for rewarding us so well with memories forever
Paul Neault and all 20 other pilgrims with me thank you
Sent from my iPhone
NLT-170902-NK87567 [Jan 23, 2019]

NLT-170902-JJ83136 [Sep 13, 2017]


1=poor, 2=fair,3=good, 4=very good5=excellent

Aspect

Mark(1-5)

Advice or Remark

Travel Consultant

 

 

Tour Guides

Command of English

 5

 

Knowledge of Subjects

 5

 

Ability of Explain

 5

 

Attitude

 5

 

Flexibility

 5

 

Drivers and Cars

 5

 

Hotels

Location

 5

 

Comfort

 5

 

Sights or Activities

Worthiness of Visit

 5

 

Meet Your Interests?

 5

 

Too Tight of Too Loose?

 

 

Meals

 5

 

Public Transportation (train, flight, cruise, etc.)

 5

 

Any Other Aspect

 

 can u organize golf tour

NLT-170902-EJ85980 [Sep 6, 2017]
Hi Emma,

Thank you for checking on us. Yes, we were tired due to an early flight that got delayed. We had to get up at 1230am to make it to the airport on time. Because of that, we had a difficult time touring the city and taking public transport. But our tour guides, Mr. Tanaka and his assistant, were very accommodating and understood when we requested to call off the Imperial Palace tour.

The Mt. Fuji tour went smoothly at first except that the kids could not keep up with the 45 minute time alloted for lunch. Unfortunately, the restaurant did not allow us to take out the food so the kids only got to eat a little. Also, we got stuck in traffic on our way back to the hotel due to an accident.

But overall, the trip went well and everyone had a great time. We will definitely consider booking our tour with you again.

Thank you, Emma!
NLT-170901-NK82387 [Jan 23, 2019,  from Canada]

Thank you Nick – our group very much enjoyed the tour. I would like to commend the excellent tour guide. She is very knowledgeable, friendly and provides very good service.

Jost


NLT-170901-MJ87944 [Sep 6, 2017]

Do you enjoy your tour today?

 Yes, our trip was good. The children enjoyed it especially at the deer park. Unfortunately, they felt not enough time playing with the deer :(

Does our guide and driver arrive on time?

 Yes both driver n guide arrived on time n we departed osaka on time at 8am.

It is fine if you are tired, just reply me at your convenient time.

 We were all very tired after the trip as much walking whole day.

NLT-170901-DJ81840 [Sep 12, 2017]

Hello Siva,

Sorry for the response.  

Everything was perfect especially the hotel in tokyo and the tour . Hotel in Kyoto and Osaka is a little bit small for the 3 pax but its ok coz it's near to the train station. 

Again Siva thank you very much.

Best regards.

Aida
Sent from my iPad

NLT-170827-WJ83160 [Sep 6, 2017]

Hi Whitney,

 

I already sent thephotos in 3 batches and I hope you find them in order.  For the feedbackrating, pls. see my inputs below

1=poor,2=fair,3=good, 4=very good5=excellent

Aspect

Mark(1-5)

Advice or Remark

Travel Consultant

 5

 Travel Consultant, Whitney is very much helpful from day 1 of communication until we arrived at Osaka Japan

Tour Guides

Command of English

 5

 Our tour guide, "O" is a very good conversationalist.

Knowledge of Subjects

 5

 He explained well the significant events or information on the 

Ability of Explain

 5

 sites and places we have gone and even history of the places

Attitude

 5

 we went.  He is very accommodating, friendly and thinks best of our welfare

Flexibility

 5

 Very flexible also to our needs 

Drivers and Cars

 2

 1st driver drives safely but attitude is not okay

2nd driver is not a defensive driver, he is texting or using phone while driving

Hotels

Location

 4

 

Comfort

 4

 

Sights or Activities

Worthiness of Visit

 5

 

Meet Your Interests?

 5

 

Too Tight or Too Loose?

 4

 

Meals

 4

 

Public Transportation (train, flight, cruise, etc.)

 

 

Any Other Aspect

 

 

Overall Score of the Whole Package

 

 

 

NLT-170824-MJ85959 [Aug 29, 2017]

1=poor, 2=fair,3=good, 4=very good5=excellent

Aspect

Mark(1-5)

Advice or Remark

Travel Consultant

 

 

Tour Guides

Command of English

 5

 

Knowledge of Subjects

 5

 

Ability of Explain

 5 

 

Attitude

 5

 

Flexibility

 5

 

Drivers and Cars

 5

 

Hotels

Location

 5

 

Comfort

 5

 

Sights or Activities

Worthiness of Visit

 5

 

Meet Your Interests?

 

Too Tight or Too Loose?

 

Meals

 5

 

Public Transportation (train, flight, cruise, etc.)

 

Any Other Aspect

 4

 Very good but I noticed that Tokyo was more expensive than Osaka in general. 

Overall Score of the Whole Package

 

 Tour exceed our expectations. There a lot to cover and not enough time. Beautiful country and very organized society. 

NLT-170820-CA79505 [Sep 19, 2017,  from America]
Cindy:  I was going to write you about the trip.  We both had a great time.  Everything went smoothly.  Thank you so much for all your effort.



NLT-170811-RK86063 [Jan 23, 2019,  from America]

NLT-170811-CK86554 [Sep 18, 2017]
We loved the whole trip, thank you very much for arranging it and making it perfect. I will definitely recommend your company to my friends.

NLT-170807-DJ87172 [Aug 18, 2017]

Dear Siva,

 

First of all please accept oursincere appreciation for the wonderful arrangements you made for our tour toJapan. All the sightseen tours were very interesting and enjoyable. The tourguides were up to date with all the information and was very educative.

Travelling to and from the hotels todesignated places of pickup  was not difficult at all and after the firsttwo days we were quite used to getting about.

 

Hotels which you had selected for uswere very comfortable and had easy access to all the pickup points and also tosome shopping areas. Staff members of all the hotels were very helpful at alltimes.

 

Once again Thank you very much forall the arrangements.

 

Chandrika and Suresh

 

Regards

 

Suresh Pathirana

Senior Assistant Secretary General - Operations

The Ceylon Chamber of Commerce

50 Navam Mawatha

Colombo 2

T.P 5588807,2324573,2421745-7

E-mail suresh@chamber.lk

www.chamber.lk

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