NLT-171205-FU92702 [Dec 6, 2017]

Alice: Dear Rosli, good morning! Have you enjoyed our tour yesterday? Do you like ourguide and vehicle?

DATO ROSLI: Yes very much. Thank you for your team's excellent service

Alice: Your satisfaction is the best awards to our work! Please feel free to ask me, if you have any questions during your days in London.

DATO ROSLI: OK.

NLT-171204-EJ85186 [Dec 5, 2017]
Hi Emma,

Noted on the gift package.  Yes, we like the tour.  We enjoy it very much.  The tour guide and driver are friendly and helpful.

Thanks,
Grace
NLT-171130-BK91614 [Dec 6, 2017,  from Canada]
Outstanding Tour and Guide - Busan

First contact was Bruce who was excellent in providing us guidance, information and immediate communication making the booking easy and stress free. Bruce's follow up right before the trip, giving us direct numbers and names to our contacts really put us at ease. We had 3 different bookings on 3 different days and it was amazing that we had the same guide (Jade Kim)) for all three. Jade Kim was very knowledgeable and a pleasure to be with. His English was excellent. We were very impressed that Jade Kim went the extra mile to suggest some small changes in itinerary to make our tour even better. It was an overall GREAT experience!!

NLT-171127-EJ89681 [Nov 29, 2017]
Hi Emma

Thks for everything! We enjoy our trip here in Hokkaido. 

Rdgs

Angela Yeoh 
NLT-171125-RK87767 [Nov 26, 2018,  from Australia]
This is a much-belated review of a tour I did through Novaland last year. My tour guide was Beth (in Busan)and she made the whole trip just perfect. The correspondence with Novaland was timely and they were very helpful in planning the trip. Beth was very knowledgeable and passionate about her work and made me fall in love with Korea. I highly recommend Beth as a tour guide if you are going to Busan.
NLT-171118-ZJ88935 [Nov 25, 2017]

Hi Lynee,

 

Good day. I'd just like to let you knowthat we are now home back in Cebu. We've had such a great time on our tour,thanks to you and to Novaland for planning such a great trip for us. We'veenjoyed a lot and made a lot of great memories. Until our next vacation. Thankyou so much. 

Allthe best,
NLT-171112-MJ91985 [Nov 17, 2017]
 Good morning, Melody. Everything is good. Arrived in Manila already. 
NLT-171110-NJ91887 [Nov 16, 2017]
Hi Nick,

Yes we enjoyed the trip. 

Toshi is very kind tour guide. 

Thanks,

Kristine


NLT-171103-CJ88901 [Nov 9, 2017,  from Canada]
Hi Cindy, 

We just wanted to send you a quick note thanking you for organizing this tour for us. Everything was wonderful, so organized and we had a great time!

Jess
NLT-171101-FK86850 [Nov 3, 2017,  from Australia]

Thus far the trip has been good with theattractions we've been to. We all fine it very interesting. However, the hotel in Beijing was average as we were in on the ninthfloor and the aircon systems doesn't work due to government regulations? Thishas meant the room were very hot in the evening for the whole group. This madelooking after our baby daughter extremely difficult as her current skinrequires us to keep her cool. 

The tour guide in Beijing has beenaccommodating on most occasions, but we were all very disappointed when specially requested tonot go to any silk, pearl, jade factories/shop and thus far have taken us totwo such locations wasting our valuable time.

Could you please ensure and tell theremaining tour guide in the remaining cities that we do not want to go to theseplaces as we have already been before, and experience is not enjoyable. Thanks.


Thank you for organising everything.


---------------------------------------------------------------


We are fine with hotel now. Managed to geta mechanical fan to cool the room. So don't worry about it. 


-------------------------------------------------------------


The tour was pleasant today, the threewheel vehicle was great experience and everything went as according to the itinerary.


-------------------------------------------------------------


Thanks for kindly preparing the localspecialty hot pot at Lejiang tonight.  The whole group was very appreciateand enjoy the meal. Holly He has been a great tour guide for this section ofthe tour.


--------------------------------------------------------------


Trip in Kunming was good and the hotel inKunming was good. Lejiang hotel was great, Dali was average at best due to someproblems with the toilet.


NLT-171101-FJ89837 [Nov 5, 2017,  from Israel]

Alice we had an excellent day in the accident villages with a great guide. 

We are definitely disappointed with thehotel in Nagoya. It is not 4 star for money have paid.could not eat the breakfast. Also we had problem in Hakone. you did let us know that there was a 3 day holidays.we could not get of Hakone and nor could we train to Nagoya and had to stand since All the seats had gone. We paid a lot money for this trip.

----------------------------------------------------------

Mr. Tanaka is a brilliant  guide

NLT-171031-YI82198 [Nov 5, 2017,  from America]
Thank you Emma!
Good news all the way around .
The tour has been excellent,  so far.
I can not say enough great things!
Thank you so much !


We are presentlyin Boracay.


This iswonderful!


Hotel Sole il is outstanding.


They also gaveus an upgrade, so we are in suite!


HotelHenry  in Manila  is faboulous, as well.


Really love it!






Hi Emma!


We are at the Bohol Beach Club.
What a fantastic place!
Today we went on a private cruise boat,
The food was delicious  and too much!
There was a young man singing!
The tour guide was excellent,
The whole day was outstanding!
Yesterday we were in Cebu, again the guide, Grace was outstanding!
I can't say enough good things.
This by far has been the best trip you and Novaland has put together.
I don't have the works to decibels how perfect it has been!
Thank you!!
Carol

NLT-171031-DJ89105 [Nov 21, 2017,  from Australia]

Hi Siva

 

Sorry it has taken awhile forus to give you some feedback.

We were extremely pleased withour tour and for the service you offered us.

All the tours were run veryprofessionally and the tour guides were excellent.

We thoroughly enjoyed our tripand are thinking of returning to Japan at some stage, in which case we wouldhave no hesitation in contacting you to help with our arrangements.

We also would recommend you tofriends who might be travelling to Japan.

Once again your promptresponse to emails and advising us of any changes was much appreciated.

 

Kind Regards

Rosalind and James Smith

NLT-171030-ZJ90502 [Oct 31, 2017]
Dear Lynee, 
Great! Thank you. I will definitely take your offer the next time I travel.
Cheers
CC Kwan
NLT-171030-ZJ84369 [Nov 3, 2017,  from United Kingdom]
Hi Lynee 

Thank you for your timely email. 

Our vacation has been wonderful so far. The tours that you’ve arranged have been great especially the Kyoto/Nara and Mount Fuji/Hakone. So, many thanks, once again. 

Best wishes. 

Thumilan 
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