Hi Cindy,
We are back from Japan last night and it was a great trip!
Both tour guides were very helpful and pleasant to be with. Initially I thought there would be Japanese local tour guides like in Korea, India and Thailand but wasn't aware they were both Chinese guides. Nonetheless, they both provided excellent service.
Regards,
Dawn
Sent from my iPhone
Sent from my iPhone
We arrived in LA safely yesterday.
Our trip was great except the weather was not in our favor in those 2 days. But at least we did the kimono dress up in Kyoto and of course stay in Ryokan was our highlight of the trip. I wish I had more time to explore in Takayama, it’s a beautiful little town. We arrived late due to snow storm, there was a truck stuck in the highway and there was car accident, so it was delay more than 2hour. And that was so scary because the snow was so heavy once we stop then our van got stuck also. Well, at least we were safe reach our hotel.
Thank you for the lunch in Kyoto, we really appreciate it.
One thing that I need to tell you, the guide Noriko was ok, until we arrive in Shikarawago, because the snow was so heavy, I don’t think she experienced it before. So she has no plan B. We want to go to observatory to see the village but of course we didn’t want our driver to take his car, we were scare if the car got stuck in the snow.
So we ask Noriko if there are taxis or shuttles to take us to observatory and Noriko didn’t know, we had to walk with her looking for information, found out there is no taxis but there is a shuttle, so we have to walk back to the shuttles, we wasted at least an hour because by then it was long lines for the shuttles.
That’s our only complain, we wish we can stay longer at the observatory, not too rush.
I think because she is older that’s why she is not as quick as a younger guide. My family from Indonesia get a younger guide, and they are very pleased. They got to try different meal in each cities because the guide is very knowledgeable.
One more thing, you said that we are going to get memory flash photo? What do you mean by that? Did you put it inside the gift bag?
Once again thank you for everything. It was a memorable trip beside the storm.
Devi
Ms. Toshie kanda(名古屋导游) is very very kind n best tour guide. wish we have her all the time.
she really good. she already in front of our train when we arrive.
Also mr ma(大阪送站司机) our driver that u pick for us , we love him so much. he company us until inside osaka station, and he even help us where we have to get in. my mother even said that why dont we use mr ma all the time。
1/9/2018
we arrive. thank u alice for your assist. you make our holiday wonderfull. we really lucky for have you to help us. best tour guide not taoshi, but you alice,thank u
Hi Emma,
I'm on the way to Takayama, thank you for your help, so far everything is good, the guide is patient and helpful
Thank you
Regards
Veronika
Dear Emma,
i already return the wifi package through the Granvia hotel staff in the morning before our departure
thank you for all your help, we have a wonderful vacation in Japan, good driver and good guide
Places that you suggest are great places , I like best the takayama tour
we don't have to rush through the places so we have enough time to enjoy the places
I will surely ask for your service again if I go to Japan next time
Thank you
Regards,
Veronika
Thank You for the email - We've had enjoyed ourselves tremendously today; and Yes, we had received the Pocket WIFI device.
Thanks again.
Regards,
Royston
Hi Mona
Yes, we like ourtour so much!! It was very convenient for big group like ours, with 2 kids and2 elders. We enjoyed all the places despite the very cold weather.
Our guide anddriver are very good, competent and the best!! Handling big group was hard butour guide was very patient to us. And she always made sure that we make themost of our trip.
Novaland toursas well is very nice. Highly recomended. My family wants to have like this touron our next vacation. Thanks to you for all the help and making sure we willenjoy oir trip.
You can keep the $50 or you can gihe itto tour guide. Its up to you. thank u for the gifts.
Sent from myiPhone
Dear Whitney,
Thankyou so much for your arrangement.
WarmRegards.
Lisa& daughters
1=poor, 2=fair,3=good, 4=very good5=excellent
Aspect | Mark(1-5) | Advice or Remark | |
Travel Consultant | 5 |
| |
Tour Guides | Command of English | 5 |
|
Knowledge of Subjects | 5 |
| |
Ability of Explain | 5 |
| |
Attitude | 5 |
| |
Flexibility | 5 |
| |
Drivers and Cars |
|
| |
Hotels | Location | 5 |
|
Comfort | 5 |
| |
Sights or Activities | Worthiness of Visit | 5 |
|
Meet Your Interests? | 5 |
| |
Too Tight or Too Loose? | 5 |
| |
Meals |
|
| |
Public Transportation (train, flight, cruise, etc.) |
|
| |
Any Other Aspect |
|
| |
Overall Score of the Whole Package | 5 |
| |
Merry Xmas toyou too! Yes tomorrow would be my last day in Japan. I gonna miss the goodtimes here. Japan is real beautiful and I love Sapporo as a whole! Thank youfor the detailed planning and I had a perfect vacation with families during theSapporo visit!
We have returnedthe pocket wifi on 21st December while we checked out from Keio PlazaHotel.
I have filled in the table below. Lemme know if you need further details.Thanks!
Have a goodevening and merry xmas once again ️
Cheers!
Eudora
1=poor, 2=fair,3=good, 4=verygood5=excellent
Aspect | Mark(1-5) | Advice or Remark | |
Travel Consultant | 4 |
| |
Tour Guides | Command of English | 4 |
|
Knowledge of Subjects | 5 |
| |
Ability of Explain | 4 |
| |
Attitude | 5 |
| |
Flexibility | 5 |
| |
Drivers and Cars | 4 |
| |
Hotels | Location | 5 |
|
Comfort | 5 |
| |
Sights or Activities | Worthiness of Visit | 5 |
|
Meet Your Interests? | 5 |
| |
Too Tight of Too Loose? | Just nice |
| |
Meals | 5 |
| |
Public Transportation (train, flight, cruise, etc.) | 4 |
| |
Any Other Aspect |
|
| |
...
实际是FB好评
Although it is kind of scary to fully pay 15 pax tour fees in full before the trip, my worries were gone the moment the driver picked me up at the airport. Doris ( my contact in Novaland) even emailed me in the middle of the trip asking if I encountered any problems. Very good service from Doris and well done Novaland. Pls keep it up.
It was very good young is a very good guide.
It was really good thank you so much I loved technically being in North Korea .
And the dmz and palaces were really good to see
Nick:Did you have a pleasant trip yesterday?
Subhash:Yes we did.
Hi Emma!
Thanks for checking in. We are all having a marvelous time!
Vas is one of the best tour guides I have ever had. She and our driver are taking very good care of us, especially my mom. We're fortunate to have them.
This trip is exceeding our expectations.
Many, many thanks to you for making such wonderful arrangements!
If any questions come up, I'll let you know.
Best regards,
Heartley