First contact was Bruce who was excellent in providing us guidance, information and immediate communication making the booking easy and stress free. Bruce's follow up right before the trip, giving us direct numbers and names to our contacts really put us at ease. We had 3 different bookings on 3 different days and it was amazing that we had the same guide (Jade Kim)) for all three. Jade Kim was very knowledgeable and a pleasure to be with. His English was excellent. We were very impressed that Jade Kim went the extra mile to suggest some small changes in itinerary to make our tour even better. It was an overall GREAT experience!!
Dear Whitney,
Thankyou so much for your arrangement.
WarmRegards.
Lisa& daughters
1=poor, 2=fair,3=good, 4=very good5=excellent
Aspect | Mark(1-5) | Advice or Remark | |
Travel Consultant | 5 |
| |
Tour Guides | Command of English | 5 |
|
Knowledge of Subjects | 5 |
| |
Ability of Explain | 5 |
| |
Attitude | 5 |
| |
Flexibility | 5 |
| |
Drivers and Cars |
|
| |
Hotels | Location | 5 |
|
Comfort | 5 |
| |
Sights or Activities | Worthiness of Visit | 5 |
|
Meet Your Interests? | 5 |
| |
Too Tight or Too Loose? | 5 |
| |
Meals |
|
| |
Public Transportation (train, flight, cruise, etc.) |
|
| |
Any Other Aspect |
|
| |
Overall Score of the Whole Package | 5 |
|
Merry Xmas toyou too! Yes tomorrow would be my last day in Japan. I gonna miss the goodtimes here. Japan is real beautiful and I love Sapporo as a whole! Thank youfor the detailed planning and I had a perfect vacation with families during theSapporo visit!
We have returnedthe pocket wifi on 21st December while we checked out from Keio PlazaHotel.
I have filled in the table below. Lemme know if you need further details.Thanks!
Have a goodevening and merry xmas once again ️
Cheers!
Eudora
1=poor, 2=fair,3=good, 4=verygood5=excellent
Aspect | Mark(1-5) | Advice or Remark | |
Travel Consultant | 4 |
| |
Tour Guides | Command of English | 4 |
|
Knowledge of Subjects | 5 |
| |
Ability of Explain | 4 |
| |
Attitude | 5 |
| |
Flexibility | 5 |
| |
Drivers and Cars | 4 |
| |
Hotels | Location | 5 |
|
Comfort | 5 |
| |
Sights or Activities | Worthiness of Visit | 5 |
|
Meet Your Interests? | 5 |
| |
Too Tight of Too Loose? | Just nice |
| |
Meals | 5 |
| |
Public Transportation (train, flight, cruise, etc.) | 4 |
| |
Any Other Aspect |
|
|
...
实际是FB好评
Although it is kind of scary to fully pay 15 pax tour fees in full before the trip, my worries were gone the moment the driver picked me up at the airport. Doris ( my contact in Novaland) even emailed me in the middle of the trip asking if I encountered any problems. Very good service from Doris and well done Novaland. Pls keep it up.
Nick:Did you have a pleasant trip yesterday?
Subhash:Yes we did.
Alice: Dear Rosli, good morning! Have you enjoyed our tour yesterday? Do you like ourguide and vehicle?
DATO ROSLI: Yes very much. Thank you for your team's excellent service
Alice: Your satisfaction is the best awards to our work! Please feel free to ask me, if you have any questions during your days in London.
DATO ROSLI: OK.
Hi Lynee,
Good day. I'd just like to let you knowthat we are now home back in Cebu. We've had such a great time on our tour,thanks to you and to Novaland for planning such a great trip for us. We'veenjoyed a lot and made a lot of great memories. Until our next vacation. Thankyou so much.
Toshi is very kind tour guide.
Thanks,
Kristine