Bonnie J Bitter
didn’t get a chance before to thank you for your well organised tour of Japan for Nola and myself.
All tours, transfers and accommodation were top class and we thoroughly enjoyed our first exposure to
Japan.
Really appreciate your professionalism and organising skills.
all the best
Bob and Nola
VIBER 聊天平台 评论
Hey, yeah I've checked in. Despite the rain today was awesome. Saw some sights, ate some food. Exactly what i wanted to do.
Ok thank you Helen. Really enjoyed tour. Appreciate your service. All the tour guides were excellent. Especially Elvis Lee Hey,
It was great tours.
My Familly were very happy during the tours.
Mr Rauf and Ayumi san are the proffesional tour guide..they are kindness..polite and smilley. My son and my daughter very like them..and i am so happy cause both of my kids directly can practice english with them.
Thanks for support us..
Rgd
Agustunus H
Ｗｅ have returneｄ the router, cable and plug in the envelope provided. We had vegetarian food available in the buffet in the Nara tour. Thank you for the gift pack.
邮件日期6.18，WhatsApp日期6.25
Hi Doris,
Yes we had a good time with Jay.His very flexible.
We was a bit nervous like others as the booking of our South Korea tours were entirely online and paying money in USD to a stranger company... luckily we still proceeded with Novaland Tours.
We deal with Mr Nick via emails and Wechat, he did a excellent job of organizing and coordinating our itinerary with his full patient & quick response. Our private trip was organized smoothly and comfortably, all the tour guides and drivers (in Seoul, Jeju & Busan) were friendly and helpful. Thank you so much for the last minutes changes in pick up arrangement due to flight delay on last day of our trip. We really enjoyed our South Korea trip with Novaland Tours.
We deal with Mr Nick via emails and Wechat, he did a excellent job of organizing and coordinating our itinerary with his full patient & quick response. Our private trip was organized smoothly and comfortably, all the tour guides and drivers (in Seoul, Jeju & Busan) were friendly and helpful. Thank you so much for the last minutes changes in pick up arrangement due to flight delay on last day of our trip. We really enjoyed our South Korea trip with Novaland Tours.
We have enjoyed your tour very much, especially Young. We are thinking of using you again for China.
Gene
Dear Doris,
Right now we're back to normal, back to work but still remembering our wonderful holiday :)
Thanks to you and Novaland tour and travel. Since it's the first time we've used a travel agent through a website, not from our country and without a meeting, honestly we doubt this travel. But be sure after reading testimony from your customer, especially good value provided by web tripadvisor.
And from the beginning we arrived at tokyo, we were satisfied with the planning, the hotel used, the tour guide was informative, had extensive knowledge, and satisfy us. This is an unforgettable private vacation.
1=poor, 2=fair,3=good, 4=very good5=excellent
Aspect | Mark(1-5) | Advice or Remark | |
Travel Consultant | 5 | - for the future, more innovation in planning a trip, more unique or not mainstream. - Try to plan a trip outside japan, for example korea or europe, tureyi etc | |
Tour Guides | Command of English | 4 | there is no specific advice for tour guides, because they are all professionals |
Knowledge of Subjects | 5 |
| |
Ability of Explain | 5 |
| |
Attitude | 5 |
| |
Flexibility | 4 |
| |
Drivers and Cars | 4 |
| |
Hotels | Location | 5 |
|
Comfort | 5 | we like all the hotels. Each hotel has a different impression but all are comfortable. Especially when we were staying in Hakone, a new experience, although difficult to communicate, because the staff and waiters do not speak english, but not a problem. | |
Sights or Activities | Worthiness of Visit | 4 |
|
Meet Your Interests? | 4 |
| |
Too Tight or Too Loose? | 4 | time is too tight, because many want to visit | |
Meals | 4 |
| |
Public Transportation (train, flight, cruise, etc.) | 5 |
| |
Any Other Aspect: weather, security and comfort | 4 | Experiencing rain when to Kyoto, but not too disturbing trip, although not get a good spot photo | |
Overall Score of the Whole Package | 4 |
| |
Hope Novaland tour and travel to the best and successful
Best Regards