I love it!Rauf is wonderful, thank you
Lynne, we loved Mr. Tanaka. He was very efficient & we got to c everything. He can answer any questions we had as well. You did great!
Hi Emma!
I enjoyed my time in Korea, and have many happy memories from this trip!
I have taken several scenic pictures, (I didn't take many pictures of myself) but I actually like to create videos/slideshows also! I appreciate that you offer creating slideshow as a service! I think I will make one someday and it will help me recall my memories well while I make it!
I have filled in the form in your part of the email. I hope it gets to you completely. If there is a problem with the form, I gave 5 rating for everything! All positive review!
Thank you very much for your services!
Aspect | Mark(1-5) | Advice or Remark | |
Travel Consultant | 5 | Excellent! Very knowledgeable, and friendly! | |
Tour Guides | Command of English | 5 | Excellent! |
Knowledge of Subjects | 5 | Excellent! | |
Ability of Explain | 5 | Excellent! | |
Attitude | 5 | Excellent! | |
Flexibility | 5 | Excellent! | |
Drivers and Cars | 5 | Excellent! | |
Sights or Activities | Worthiness of Visit | 5 | 100% great! |
Meet Your Interests? | 5 | Indeed! | |
Too Tight or Too Loose? | 5 | Everything was perfect! | |
Meals | 5 | Excellent! | |
Any Other Aspect |
|
| |
Overall Score of the Whole Package | 5 or 100% | Perfect! | |
The tour was great. You can send the refund to my PayPal account, which is under my email.
Thanks.
Owen
Dear Emma,
We are enjoying the tour very much. We are in Mt.fuji now and returning. I spoke to my group and quite happy with the guide. Little concern may be quality of the lunch.
Thanks Emma.
We had good time in Tour. Feed back is given in the following table.
Thanks for your help I making a Photo flash. I will mail 25 Photos in 5 or 6 Mails.
| Aspect | Mark(1-5) | Advice or Remark | |
| Travel Consultant | 5 | Excellent Response & Guidance | |
| Tour Guides | Command of English | 4 | Acceptable |
| Knowledge of Subjects | 4 | Acceptable. Guide to Mt. Fuji had excellent knowledge. | |
| Ability of Explain | 4 | We Understood well | |
| Attitude | 5 | Very Courteous | |
| Flexibility | 4 | Helpful. | |
| Drivers and Cars | 5 | Nice Van, Helpful Drivers | |
| Hotel Tokyo | Location | 4 | Well Located |
| Comfort | 3 | Small Room, English Communication at Front Desk was Poor. | |
| Hotel Osaka | Location | 5 | Very well located |
| Comfort | 4 | Nice Rooms, Nice Service | |
| Sights or Activities | Worthiness of Visit | 4 | We enjoyed |
| Meet Your Interests? | 5 | Yes. | |
| Too Tight or Too Loose? | 4 | Comfortable | |
| Meals | 3 | Western Vegetarian Food should have better verities. | |
| Public Transportation (train, flight, cruise, etc.) | 4 | Timings were fine. We enjoyed | |
| Tour Planning Help | 5 | Flexible & Helpful, | |
| Overall Score of the Whole Package | 4.5 | Looking forward to another association in future. | |
Warm Regards
Praveen Dave
Cell No: +91 9923321018
Phone Resi: +91 20 26748207
Web Site: http://consultdave.in
With one exception the guides were great, flexible and easy to work with.
The younger guides like Son and Scent were a little better with the English but it was never an issue with any of the others.
Aspect | Mark(1-5) | Advice or Remark | |
Travel Consultant |
5 |
| |
Tour Guides | Command of English |
5 |
|
Knowledge of Subjects |
5 |
| |
Ability of Explain | 5 |
| |
Attitude |
3 |
| |
Flexibility |
3 |
| |
Drivers and Cars |
2 |
The car was dusty and not well kept. | |
Hotels | Location |
4 |
Arranged by client. |
Comfort |
5 |
Arranged by client. | |
Sights or Activities | Worthiness of Visit |
5 |
|
Meet Your Interests? |
5 |
| |
Too Tight or Too Loose? |
3 |
| |
Meals |
3 |
Wanted to try some raw seafood but driver ordered vegan (which was okay) but effort could have been better to fulfil the client's request. | |
Public Transportation (train, flight, cruise, etc.) |
N/A |
| |
Any Other Aspect |
N/A |
| |
Overall Score of the Whole Package |
4 |
| |
Thanks for arranging our trip to Japan it was comfortable and hotels were good and central we were very happy and had lovely time
Thanks once again for all your help
We just returned yesterday, and now have jet lag! I wanted to say thank you for all your efforts organising the holiday. It was all fantastic.
Barring me not being well on the first day we were able to do everything - and more - apart from the trip to Unzen. For this it was very difficult to find out about public transport. I think it is hard to do in one day and probably best included with an extra night in unzen spa. Something else worth mentioning is that we upgraded our rooms in Nagasaki and Tokyo to larger twin rooms. It cost very little. The standard size in the Washington hotels seemed a bit small for us with our substantial amounts of luggage.
We've seen some wonderful places and have done far more than we'd ever have managed without your excellent schedule which seemed to give just the right amount of time in all places!
All the best
Mike
Aspect | Mark(1-5) | Advice or Remark | |
Travel Consultant | 5 |
| |
Tour Guides | Command of English | 4 |
|
Knowledge of Subjects | 4 |
| |
Ability of Explain | 4 |
| |
Attitude | 4 |
| |
Flexibility | 5 |
| |
Drivers and Cars | 4 | Only problem occured was when Chinese driver left without the tour guide. But they were able to coordinate and we picked up the tour guide in hotel. | |
Sights or Activities | Worthiness of Visit | 4 | |
Meet Your Interests? | 4 |
| |
Too Tight or Too Loose? | 4 |
| |
Cindy
The Novaland part of our trip went very well in most all aspects. The main area for improvement would have been our Taipei guide in Taiwanwho went by the name of “Elvis” [ ?].
His knowledge of English may have been adequate but it was very hard tounderstand him because he spoke too quickly, did not form his words well,mumbled, and was often confused- saying one thing and then contradictinghimself with his next statement.
He also did not think things through - the key problem here was that oftenat one place or another the van would park relatively far from what we weredoing due to local restrictions. He would make us walk quite a long way to thevan’s location; when we then boarded the van it turns out that the route to thenext place went right by the place we had been - the guide should have askedthe driver [ who was excellent, by the way ] to simply drive the vehicle towhere we were so we could hop right in quickly and he could then drive to thenext spot. That seems so basic and logical but the guide just didn’t “get it”and repeated the mistake a number of times despite my requesting again aftereach time he did it. Not a terrible thing but it just showed he was notthinking clearly.
The length of activities each day was good as was the degree of‘fullness’. Not too many things, not too few - just enough.
All the lodgings were wonderful. The things we saw were amazing. Japan wasespecially fun for us. The driver and experience in Osaka/Kobe was also verygood. All the vehicles we were given were very clean and comfortable,especially the air-conditioning since it was quite hot on Taiwan.
Let me know if you’d like me to fill in the form online and how.
By the way, you, the Consultant, did a fine job, too. Really. We will useNovaland again when we next have a need for independent travel in Asia.
Bob Specker
The walking tour was great, our guide Junica, I think her name was, (we called her June), was very good, in fact all of the Sunrise tour guides have been excellent. We were all very tired at the end so the river cruise was very welcome.
We are looking forward to the Hiroshima & Miyajima tour tomorrow.
Thanks for all of your help and advice forour Japan Tour. Overall it has been a great experience, albeit a bit hectic attimes, trying to make the tour meets and our feet suffered from all of thewalking, but that is probably due to our age more than anything. The paperworkwas excellent as was the tour content and organisation. We never had anyproblem travelling between cities or indeed on the subways in each city.
I have filled in the questionnaire but amhaving trouble restricting the photos to between 20-40. Once I have managed toreduced the number, I will send them which will probably be via a Google Drivelink, as I think there will be too much data for an email.
Many thanks.
Mike& Jacquie
1=poor, 2=fair,3=good, 4=verygood5=excellent
Aspect | Mark(1-5) | Advice or Remark | |
Travel Consultant | 5 | Excellent | |
Tour Guides | Command of English | 5 | Excellent considering it’s a second language |
Knowledge of Subjects | 5 | Excellent | |
Ability of Explain | 5 | Excellent considering it’s a second language | |
Attitude | 5 | Helped out in every way. Nothing was too much trouble. | |
Flexibility | 5 | Very flexible when we made changes. | |
Drivers and Cars | N/A |
| |
Hotels | Location | 4 | Some were hard for us to find and a little way from Pick-up points. |
Comfort | 4 | All of them were adequate and some very good. | |
Sights or Activities | Worthiness of Visit | 5 | Definitely a great experience. |
Meet Your Interests? | 5 | Definitely | |
Too Tight or Too Loose? | 4 | Some a bit hectic as involved a lot of walking but they all served to allow us to experience Japan | |
Meals | 5 | Very good and allowed plenty of time. | |
Public Transportation (train, flight, cruise, etc.) | 5 | All excellent. Never had any problems. | |
Any Other Aspect |
| Experience of a lifetime. | |
Overall Score of the Whole Package | 4-5 | Nearer 5 | |
Perfect
Give you 5 marks for everything except the Hotel in Busan.
Hopefully next year plan Cambodia tour.
Thanks
Ajay
Sent from my iPhone
Aspect
Mark(1-5)
Advice or Remark
Travel Consultant
5
Tour Guides
Command of English
5
Knowledge of Subjects
5
Ability of Explain
5
Attitude
5
Flexibility
5
Drivers and Cars
Hotels
Location
4
Comfort
4
Sights or Activities
Worthiness of Visit
5
Meet Your Interests?
5
Too Tight or Too Loose?
5
Meals
5
Public Transportation (train, flight, cruise, etc.)
5
Any Other Aspect
Overall Score of the Whole Package
5
Emma,
Just to say we have had a very good day in Jeju. The guide and driver were fantastic, the tour good and lunch interesting. We are just getting back on the ship.
Lynda
Thanks for theinformation. We had such a good day in Tokyo and our guide was fantastic!
Anyway, today in Nagasaki our tour and guide were excellent and the larger party of 20 people were all kept well informed despite the crowds. We all really enjoyed it.
Must tell you that the last couple tours guides have been delightful. Sonny in particular was outstanding in information and her personality was amazing with a great sense of humor and was fun. Was a beautiful city and we enjoyed the tour.
June and Dave Watson
June and Dave Watson