Truly, your service was excellent in every aspect. I appreciate your attention to all the details. I cannot seem to fill the form online that you sent.
I answer all categories with a 5. Overall score=5.
I would recommend you to my friends, and in fact, my nephew (Nathan Lee) is going to Japan in October with 10 of his friends, so I will give him your contact because I think there are some things they could learn better and easier if they have your help. I will give him your email contact.
So thank you again, Doris. We hope to return to Japan again in the future, it is a lovely country and we found many lovely people who were very kind to us when we were unsure what to do.
Best regards,
Benjamin Lee
Awesome. Thanks
You're the best !!
If you ever want to come to Utah in the USA we will show you our State. You are welcome anytime.
Both drivers ok but the second one Suzuki San... extremely good.
I suppose to give him tips but I forgot. I thought I will see him on airport transfer day, but only realised later on that day that airport transfer is on our own. Haha~
Suzuki really helpful...
Krishna
Hello Helen, yes everything went well. Thank you.
I just recommended you to my niece who is planning to come to Japan in the next weeks
1=poor, 2=fair, 3=good, 4=very good, 5=excellent
Aspect | Mark(1-5) | Advice or Remark | |
Travel Consultant |
|
| |
Tour Guides | Command of English | 5 | Really enjoyed all of the guides and felt they provided an excellent experience |
Knowledge of Subjects | 5 |
| |
Ability of Explain | 5 |
| |
Attitude | 5 |
| |
Flexibility | 5 |
| |
Drivers and Cars |
|
| |
Hotels | Location | 5 |
|
Comfort | 3-4 | Please provide size of rooms in sq feet for US clients. Emphasize the small size of rooms in Japan and offer to upgrade. The rooms in the 4 star hotels were incredibly small and would have preferred hotels w/ less amenities, such as public bath, to have a larger room. | |
Sights or Activities | Worthiness of Visit | 5 |
|
Meet Your Interests? | 5 |
| |
Too Tight or Too Loose? | 4 | Had to miss sights/activities due to crowds or unavailability | |
Meals |
|
| |
Public Transportation (train, flight, cruise, etc.) | 5 |
| |
Any Other Aspect |
|
| |
Overall Score of the Whole Package | 4.8 |
|
[5/19, 18:32] Jessica VJ130253A: Hi Doris! Our tour of Tokyo was great! Our guide was wonderful
[5/24, 11:39] Doris Novaland Tours: Have you returned to Tokyo? If you have any feedback about tours, hotels etc, please let me know.
[5/24, 11:39] Jessica VJ130253A: Yes, we just checked into the hotel
[5/24, 11:40] Jessica VJ130253A: All the tours were fantastic. Great tour guides as well
[5/28, 13:47] Jessica VJ130253A: The sushi making class was excellent. It was a lot of fun and so delicious
I’m already planning my next trip with them! Joanna is so professional, always available, she is making sure you are ok on everything. I highly recommend their service. I did travel solo and she made everything tailored around it.
Thank you so much for this magical experience.
1=poor, 2=fair, 3=good, 4=very good, 5=excellent
Aspect | Mark(1-5) | Advice or Remark | |
Travel Consultant | 5 |
| |
Tour Guides | Command of English | 5 |
|
Knowledge of Subjects | 5 |
| |
Ability of Explain | 5 |
| |
Attitude | 5 |
| |
Flexibility | 5 |
| |
Drivers and Cars | 5 |
| |
Hotels | Location | 5 |
|
Comfort | 5 |
| |
Sights or Activities | Worthiness of Visit | 5 |
|
Meet Your Interests? | 5 |
| |
Too Tight or Too Loose? | 5 |
| |
Meals | 5 |
| |
Public Transportation (train, flight, cruise, etc.) | 5 |
| |
Any Other Aspect | 5 |
| |
Overall Score of the Whole Package | 5 |