NLT-180402-RK97094 [Apr 17, 2018,  from New Zealand]
   

Aspect

Mark(1-5)

Advice or Remark

Travel Consultant

5

 

Tour Guides

Command of English

4

Elvis and Laura are a friendly and nice person

 

Knowledge of Subjects

4

both of them have a good knowledge

 

Ability of Explain

4

They both have a good communication

 

Attitude

4

very good and helpful

 

Flexibility

5

 

Drivers and Cars

4

nice and spacious car

 

Hotels

Location

4

very convenient location

 

Comfort

4

nice and clean hotel

 

Sights or Activities

Worthiness of Visit

4

all places are very good to visit

 

Meet Your Interests?

5

those are places that we looking for

 

Too Tight or Too Loose?

5

we have enough time to visit

 

Meals

5

nice meal, various korean meal

 

Public Transportation (train, flight, cruise, etc.)

4

good public transport

 

Any Other Aspect

4

 

Overall Score of the Whole Package

4

a well organized tour.

 


NLT-180402-QJ96403 [Apr 7, 2018,  from America]
[12:51, 2018年4月7日] +86 188 0773 2801: hi Lindsay, had a good time last night?
[12:51, 2018年4月7日] lindsay qj96403: Yes, thank you! I heard yesterday with David was amazing!
NLT-180401-QJ98080 [Apr 10, 2018,  from Israel]
Hi James, thank you for organising everything for Emma’s trip. She was really happy with the service. We want to thank u for organizing the trip very nicely and professional yesterday trip was very nice all the guys were extremely professional thank u emma and robin
NLT-180401-NK81820 [Apr 27, 2018,  from America]
Hello Nick,

We are safely home after a long, but wonderful trip!

Thanks,

Barry
NLT-180401-MJ93512 [Apr 12, 2018]
I would like to thank you for helping me organize the trip. Everything went seemlessly. We had a such wonderful time. We will definitely recommend Novaland Tours to our friends. Thank you for all your help!
NLT-180330-NK94007 [Apr 6, 2018]
Dear Nick,
We thank you for the wonderful arrangement of our tour.
It was one of the best vacations we had in long time.
I thank you all the team members and guides especially Ms Lara from Seoul and Ms Michelle Kim from Busan for making our trip amazing.

Thanks and regards.
Dr Somchandra Gupta
NLT-180330-DJ95740 [Jan 23, 2019]
Thank you so much Siva. We had a great time in Japan. Thanks for all your help. Warm regards. 
Sure! He is very sweet, In fact we gave him a box of sweets to tell him how sweet he is. Thanks again for a wonderful experience.
We are impressed with your handling of personalised tours. Will you be able to handle a tour to Peru/ Macchu Picchu? Thank you.
NLT-180329-VJ84387 [Apr 25, 2018,  from Israel]
Dear Doris,

We have returned home a few days ago, after our wonderful journey.

We want to thank you for the perfect organization of our tour.

All the itinerary and places we have visited were great, with the exception of Mazda.

Our guides and drivers had been so kind and sensitive to our needs, and the interaction with the guides  enriched our knowledge about Japan people, tradition, nature and culture.

We have already recommended  Novaland and your services to our friends.

Golan & Rogel  families
NLT-180328-VJ97249 [Apr 2, 2018]
Ok Ms. Doris,  I will fill it up and send back to you by tomorrow! 
We'll surely need your service again. We had a great experience and learned many things about the beautiful country of Japan. 
NLT-180328-RK95119 [Mar 29, 2018,  from New Zealand]

Hi Mona,

Many thanks foryour email. My whole family and I had a fantastic day with BK, visiting the twopalaces, the secret garden, the folk museum and the Bukhon village. BK is aterrific tour guide and driver. BK was very attentive to my parents especially,as well as to me and my sister. We liked the places we visited and BK offeredreally interesting information about the places we visited and about SouthKorea in general. The pace of the tour and the amount of walking is just right.

Thank you so muchfor all your help,

Eva



4/8


Hi mona,

Many thanks forchecking about the WiFi. I will check my email later tonite for your response.

 

The Seoul tourwas absolutely terrific. BK was an absolutely top-notch tour guide and driver.He is a really experienced tour guide and was very attentive to myparents, my sister and I. He managed our itinerary and dietary requirementsvery well. Jin in Jeju was also very good indeed.

 

My family and Iwill surely recommend your company to our friends in HOng Kong and New Zealand.

 

Kind regards

Eva 



NLT-180328-MK95082 [Apr 4, 2018]
Dear Melody, 
Thank you for the new van you assigned to us. 
Regards, 
Rinby

Aspect

Mark(1-5)

Advice or Remark

Travel Consultant

 5

 Though we decided not to go to Garden of Morning Calm as flowers are not in full bloom at the time

Tour Guides

Command of English

 5

 

Knowledge of Subjects

 5

 Knowledgeable in history

Ability of Explain

 5

 Articulate

Attitude

 Very prompt. Mr. Jun is always on time. 

Flexibility

 5

 Its just difficult to park in the city center that is why adjustments in the IT had to be made.

Drivers and Cars

 5

 Appreciate the brand new van. Mr. Jun is also an excellent driver navigating the hilly, mostly narrow streets and parking whether it be side parking, back parking or in elevator parking system. 

Hotels

Location

 4


Comfort

 Very good.

Sights or Activities

Worthiness of Visit

 5

 

Meet Your Interests?

 4.8

 

Too Tight or Too Loose?

Just right 

 Limited shopping time, though. 

Meals

 5

 Tried a variety of Korean dishes. Our guide, Mr. Jun, recommended good restaurants. He is a foodie. 

Public Transportation (train, flight, cruise, etc.)

 N/A

 

Any Other Aspect

 

 

Overall Score of the Whole Package

 4.9

 


NLT-180328-DJ88760 [Jan 23, 2019]
We are all enjoyed Japan tour and vacation. Thank you very much. God bless you. You can use our group picture whatever way you like to benefit your business. Your management was and is fantastic. We are happy to have you as a group planner. Facinating job you have done. 9 out of 10. 


Siva, God bless you. We wish you to retain our planner for next trip. 
Hansa and I are in San Francisco ( our neph.ew family live- my elder brother son ) for 5 days before reaching to Chicago. Chicago is our home teaching on 16 April. Once again thank you very much for your effort. All were pleased.  Once again thank you.
NLT-180326-VK95122 [Apr 17, 2018,  from America]
Dear Doris,

Thank you a million times over for the best tour we ever took anywhere. First, as you know, I had no desire to go to Korea and this expedition was a gift to our son for his birthday. Man, was I wrong. It's a beautiful country with beautiful people and a rich and complicated history. So, I thoroughly enjoyed this journey. And, it was worth each and every penny.

Not a moment (literally) went by without the help of our guides. We were met at the airport, escorted to the trains and everywhere else. But let me take a second to talk about our guides. Young was outstanding. His teaching ability (having a PHD in Modern Korean History) was outstanding. His personality was most pleasant and his driving abilities, unparalleled in Seoul. He knows everything about modern Seoul and the different cultures that helped to shape Korea into modern Korea. We loved him. Then, in Busan, Jade met us. He is a laid back and knowledgable guide with even better driving abilities. Having served in the Army as a driver, he is incredibly adept at the wheel. 

We enjoyed hiking the hills and climbing the stairs (actually, I'm being facetious in this sentence as you know I can neither hike nor climb. That said, he really did make me climb 77 steps one day, and it was worth it.) The ancient history of Korea is preserved near Busan and so it was especially nice to see the remnants and history of the Silla Dynasty.

Since we have been back, we have told everyone we know about each of our guides and about the tour services you provide. Centermark hotel was adequate but Crown Harbor Hotel was superb for accommodations. Seoul's location was better for walking around but the view from floor 25 of CHH was outstanding, especally at night.

So, thank you for everything. Sorry we didn't have a chance to meet; perhaps, someday we will. 

Sincerely,

Harriet and Ray Fellows
NLT-180324-ZJ85396 [Apr 4, 2018,  from United Kingdom]
Thank you Lynee.

And thank you so much for putting this winderful itinerary together for us and keeping us so organized.

We have enjoyed Japan so much and will always have fond memories of our time here.
NLT-180324-VJ84290 [Apr 18, 2018,  from America]
Hello Doris, yes we have now just fully recovered from our vacation. It was the most perfect trip and we couldn’t have asked for a better one, the timing was just perfect since we got to see the long awaited blooming cherry blossoms and so much more that we have experienced. Thank you so much again for making this journey possible and also for your strong patience you had with our very large group. I will send you those photos as soon as I’m able to review them. Thank You
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