Aspect | Mark(1-5) | Advice or Remark | |
Travel Consultant | 5 |
| |
Tour Guides | Command of English | 4 |
|
Knowledge of Subjects | 4 |
| |
Ability of Explain | 4 |
| |
Attitude | 4 |
| |
Flexibility | 5 |
| |
Drivers and Cars | 4 | Only problem occured was when Chinese driver left without the tour guide. But they were able to coordinate and we picked up the tour guide in hotel. | |
Sights or Activities | Worthiness of Visit | 4 | |
Meet Your Interests? | 4 |
| |
Too Tight or Too Loose? | 4 |
| |
Cindy
The Novaland part of our trip went very well in most all aspects. The main area for improvement would have been our Taipei guide in Taiwanwho went by the name of “Elvis” [ ?].
His knowledge of English may have been adequate but it was very hard tounderstand him because he spoke too quickly, did not form his words well,mumbled, and was often confused- saying one thing and then contradictinghimself with his next statement.
He also did not think things through - the key problem here was that oftenat one place or another the van would park relatively far from what we weredoing due to local restrictions. He would make us walk quite a long way to thevan’s location; when we then boarded the van it turns out that the route to thenext place went right by the place we had been - the guide should have askedthe driver [ who was excellent, by the way ] to simply drive the vehicle towhere we were so we could hop right in quickly and he could then drive to thenext spot. That seems so basic and logical but the guide just didn’t “get it”and repeated the mistake a number of times despite my requesting again aftereach time he did it. Not a terrible thing but it just showed he was notthinking clearly.
The length of activities each day was good as was the degree of‘fullness’. Not too many things, not too few - just enough.
All the lodgings were wonderful. The things we saw were amazing. Japan wasespecially fun for us. The driver and experience in Osaka/Kobe was also verygood. All the vehicles we were given were very clean and comfortable,especially the air-conditioning since it was quite hot on Taiwan.
Let me know if you’d like me to fill in the form online and how.
By the way, you, the Consultant, did a fine job, too. Really. We will useNovaland again when we next have a need for independent travel in Asia.
Bob Specker
The walking tour was great, our guide Junica, I think her name was, (we called her June), was very good, in fact all of the Sunrise tour guides have been excellent. We were all very tired at the end so the river cruise was very welcome.
We are looking forward to the Hiroshima & Miyajima tour tomorrow.
Thanks for all of your help and advice forour Japan Tour. Overall it has been a great experience, albeit a bit hectic attimes, trying to make the tour meets and our feet suffered from all of thewalking, but that is probably due to our age more than anything. The paperworkwas excellent as was the tour content and organisation. We never had anyproblem travelling between cities or indeed on the subways in each city.
I have filled in the questionnaire but amhaving trouble restricting the photos to between 20-40. Once I have managed toreduced the number, I will send them which will probably be via a Google Drivelink, as I think there will be too much data for an email.
Many thanks.
Mike& Jacquie
1=poor, 2=fair,3=good, 4=verygood5=excellent
Aspect | Mark(1-5) | Advice or Remark | |
Travel Consultant | 5 | Excellent | |
Tour Guides | Command of English | 5 | Excellent considering it’s a second language |
Knowledge of Subjects | 5 | Excellent | |
Ability of Explain | 5 | Excellent considering it’s a second language | |
Attitude | 5 | Helped out in every way. Nothing was too much trouble. | |
Flexibility | 5 | Very flexible when we made changes. | |
Drivers and Cars | N/A |
| |
Hotels | Location | 4 | Some were hard for us to find and a little way from Pick-up points. |
Comfort | 4 | All of them were adequate and some very good. | |
Sights or Activities | Worthiness of Visit | 5 | Definitely a great experience. |
Meet Your Interests? | 5 | Definitely | |
Too Tight or Too Loose? | 4 | Some a bit hectic as involved a lot of walking but they all served to allow us to experience Japan | |
Meals | 5 | Very good and allowed plenty of time. | |
Public Transportation (train, flight, cruise, etc.) | 5 | All excellent. Never had any problems. | |
Any Other Aspect |
| Experience of a lifetime. | |
Overall Score of the Whole Package | 4-5 | Nearer 5 | |
Perfect
Give you 5 marks for everything except the Hotel in Busan.
Hopefully next year plan Cambodia tour.
Thanks
Ajay
Sent from my iPhone
Aspect
Mark(1-5)
Advice or Remark
Travel Consultant
5
Tour Guides
Command of English
5
Knowledge of Subjects
5
Ability of Explain
5
Attitude
5
Flexibility
5
Drivers and Cars
Hotels
Location
4
Comfort
4
Sights or Activities
Worthiness of Visit
5
Meet Your Interests?
5
Too Tight or Too Loose?
5
Meals
5
Public Transportation (train, flight, cruise, etc.)
5
Any Other Aspect
Overall Score of the Whole Package
5
Emma,
Just to say we have had a very good day in Jeju. The guide and driver were fantastic, the tour good and lunch interesting. We are just getting back on the ship.
Lynda
Thanks for theinformation. We had such a good day in Tokyo and our guide was fantastic!
Anyway, today in Nagasaki our tour and guide were excellent and the larger party of 20 people were all kept well informed despite the crowds. We all really enjoyed it.
Must tell you that the last couple tours guides have been delightful. Sonny in particular was outstanding in information and her personality was amazing with a great sense of humor and was fun. Was a beautiful city and we enjoyed the tour.
June and Dave Watson
June and Dave Watson
[14:34, 2018年4月15日] Myra: Thank you for always accomodating our request even some are last minute and a lot of changes happened.
Hi Mona,
Sorry it took me this long to reply.
First, I had a great time on my trip,and I want to go back.
I am having problems getting thepictures from the phone i used. I am still working on trying to getthe pictures from the phone, and trying to figure out how toattach the folder with pictures. I hope this offer doesn't expire toosoon.
Thanks,
Elida
Was tight at work after trip. My apology to drag your wait for my reply.
All tour arrangement was good except our Mt.Fuji bus made its return from 1st station itself, ropeway operation was stopped due to unexpected weather. It was cloudy and very windy on that day, rained heavy at afternoon.
We are in opinion that, eventhough it was pre-started, the alternative itinerary to Mt.Fuji 5th station were not worthy. It could have better than just visiting Fujisan World Heritage Center. We just spent most time travelling in bus, kinda bored.
Nevertheless, we enjoyed touring Kamakura, Enoshima, Nara, Kyoto and Arashiyama.
Happy with your service and followups. Best wishes from me and Suba to you, keep up the good job. Thanks a lot.
Hi Whitney
Thank you for makinga good arrangements.
Please find thebelow.
PayPal Name : YONGCHOOI MEI
Email Address: michellyong@yahoo.com
Account No. :5120899003098240
Aspect | Mark(1-5) | Advice or Remark | |
Travel Consultant |
|
| |
Tour Guides | Command of English | 3 |
|
Knowledge of Subjects | 4 |
| |
Ability of Explain | 4 |
| |
Attitude | 5 |
| |
Flexibility | 5 |
| |
Drivers and Cars |
|
| |
Hotels | Location | 5 |
|
Comfort | 5 |
| |
Sights or Activities | Worthiness of Visit | 4 |
|
Meet Your Interests? | 4 |
| |
Too Tight or Too Loose? | ok |
| |
Meals | good |
| |
Public Transportation (train, flight, cruise, etc.) |
|
| |
Any Other Aspect |
|
| |
Overall Score of the Whole Package | 5 |
| |
Regards,
Michelle
1=poor, 2=fair,3=good, 4=very good5=excellent
Aspect | Mark(1-5) | Advice or Remark | |
Travel Consultant |
|
| |
Tour Guides | Command of English | 5 |
|
Knowledge of Subjects | 5 |
| |
Ability of Explain | 5 |
| |
Attitude | 5 |
| |
Flexibility | 5 |
| |
Drivers and Cars | 5 |
| |
Hotels | Location | 5 |
|
Comfort | 5 |
| |
Sights or Activities | Worthiness of Visit | 5 |
|
Meet Your Interests? | 5 |
| |
Too Tight or Too Loose? | 5 |
| |
Meals | 5 |
| |
Public Transportation (train, flight, cruise, etc.) | 5 |
| |
Any Other Aspect | 5 |
| |
Overall Score of the Whole Package |
|
| |
Whitney,
We had a very good time, allplace were very good. One comment still was the directions for meeting stillcaused us hassles, mainly having to run to the correct meeting places. Alltrips were excellent.
Regards
John Easthope