This was truly a highlight of our trip. I would recommend Novaland to all. It was the most comprehensive tour we had on this trip. Thank you, thank you to BK
We had a very good day tour of Kyoto with Mr. Masa. Thank youfor the arrangements
1=poor, 2=fair,3=good, 4=very good5=excellent
Aspect | Mark(1-5) | Advice or Remark | |
Travel Consultant | 5 |
| |
Tour Guides | Command of English | 4 |
|
Knowledge of Subjects | 5 |
| |
Ability of Explain | 4 |
| |
Attitude | 5 |
| |
Flexibility | 5 |
| |
Drivers and Cars | 5 |
| |
Hotels | Location | N/A |
|
Comfort | / |
| |
Sights or Activities | Worthiness of Visit | 4 |
|
Meet Your Interests? | 4 |
| |
Too Tight or Too Loose? | / |
| |
Meals | N/A |
| |
Public Transportation (train, flight, cruise, etc.) | N/A |
| |
Any Other Aspect |
|
| |
Overall Score of the Whole Package | 41 |
| |
Sent from my Verizon, Samsung Galaxy smartphone
Aspect | Mark(1-5) | Advice or Remark | |
Travel Consultant | 5+++ | Ms Lynee Zhao was once again a pleasure to work with! Sha was able to accommodate all our needs and to answer all our questions with the utmost professionalism and caring. We are looking forward to booking another trip through her. D:ZK102677-2 | |
Tour Guides | Command of English | 5 |
|
Knowledge of Subjects | 5+++ | Mr. Youngsik Youn is a Korean history teacher so we learned so much about this country. It was a delight! | |
Ability of Explain | 5+++ |
| |
Attitude | 5 |
| |
Flexibility | 5 |
| |
Drivers and Cars | 5 | Mr Youngsik Youn was our guide and a very safe driver and the car was always in great conditions. | |
Hotels | Location | 5 |
|
Comfort | 5 |
| |
Sights or Activities | Worthiness of Visit | 5 |
|
Meet Your Interests? | 5 |
| |
Too Tight or Too Loose? | - |
| |
Meals | 5 | Mr Younsik Youn took us on a journey on several different ways to taste Korean food. What a great adventure is was!!! | |
Public Transportation (train, flight, cruise, etc.) | 5 |
| |
Any Other Aspect | 5 | The wi-fi service provided is a great example of how Novaland service is a reference in this business! | |
Overall Score of the Whole Package | 5+++ | We are looking forward to travel again with Novaland Tours | |
Dear Caroline: We are back to our own home, the whole experience was great！ I like all the tour guide/drivers especially Max Yamazaki, he is a very good tour guide, very knowledgeable and very compassionate and careful with his clients, I would used home again any times. Thank you very much for arrangingthis whole trip, I would refer you to my friends if needed, have a goodweekend.
From WhatsApp:
Hi Alice, we have now settled in back home after the trip. Thanks very much for your help in organising the trip for us and for the shopping tips. We especially like the hotel and it's location. Thanks!
Dear Emma,
The trip has been fine so far.
We have had 3full days touring Beijing and are now at the train station waiting for the HSRto Xi’an.
The guide,Quintina, is a very nice and helpful person. However, she is a littleinexperienced and may need some more language training. Still, she is a verypleasant person. We wish her well.
Regards,
Dileep
Hello Lynee,
We got back to Ireland last Tuesday,after 3 days rest in AbuDhabi on
our way home. It was too hot for us (38 degrees) but we had agood rest.
I want to thank you ,again , for all you did for us since wefirst
contacted you a few months ago. I appreciated your patience,attention
to detail, recommendations,and for organizing a veryinteresting
itinerary for us.
I also appreciated your trust in me regarding the payment ofthe balance
for the trip.
I would like to tell your boss how good you were, so if yousend me his
/her email address I will send them a message.
Finally thanks for coming to meet us in the Hotel. It wasnice to meet
you, and maybe we can do business together again sometime.
Wishing you all the best in the future.
Your grateful customer (s)
Tom, Catherine, Rose and Michael.
Thank you very much for your good services and the feed back is very good.Convey the passengers appreciation to Guide Mr.Yamazaki.All the best wishes for your business.
Hi Emma,
Thanks Emma. They’ve been in Osaka now andhave fun with the tour. It’s great.
Regards,
Lie han ing
Dear Lynee:
We had a nice time in Busan last Sunday with Jade Kim. Jade is a good guide and took us everywhere according to the scheduled itinerary.
I wish we could have spent more time in Busan, I have to come back again. Everything went smoothly. Thank you and a big thank you to Jade Kim.
Dear Bruce,
Everything went well.
Hotels were OK and in a good location.
Guides were OK.
Thanks.
Regards,
DAVE