1=poor, 2=fair, 3=good, 4=very good, 5=excellent

Aspect		Mark(1-5)	Advice or Remark
Travel Consultant		5	Organization was excellent and itinerary was great
Tour Guides	Command of English	4
	Knowledge of Subjects	5
	Ability of Explain	4
	Attitude	4
	Flexibility	4
Drivers and Cars		4
Hotels	Location	5
	Comfort	4
Sights or Activities	Worthiness of Visit	5
	Meet Your Interests?	5
	Too Tight or Too Loose?	5
Meals		3
Public Transportation (train, flight, cruise, etc.)		4
Any Other Aspect		4	The explanation of how to get from the station to the hotel could have been better
Overall Score of the Whole Package		65

Dear Mona. 

Really enjoyedour time in Japan. 

Hotels were verygood and the rooms were big as requested and the beds were perfect for goodsleeps

The tours wereexcellent and the guides were very good. 

All was verygood except drop off point in Hakone which was too far from our hotel. We hadto take a taxi cost Yen 5000. 

Otherwise veryhappy

Thanks 

John 

From WhatsApp:

11/6/2018

Hi Alice!  The tour was okay..looking forward to more sights in takayama Tom :) and the meal was good!  We all loved the beef!

11/8/2018

My daughter even asked him if we can go to the viewpt first and he said no, then after showing us everything, he brought us to the end of the bridge and showed us how to go up to the viewpt, but he didn't tell us that shuttle is closed at 340..but overall, he's a good guide, very friendly and accommodating.

11/13/2018

Angie: Thanks so much Alice, for this wonderful trip we had with you :)
Alice: Dear Angie, thank you so much for your kind word! Hope your family only keep the happy memorys!

SP

1=poor, 2=fair,3=good, 4=very good5=excellent

Aspect		Mark(1-5)	Advice or Remark
Travel Consultant		5
Tour Guides	Command of English	5
	Knowledge of Subjects	5
	Ability of Explain	5
	Attitude	5
	Flexibility	4
Drivers and Cars
Hotels	Location	3	Took taxi all thru out the trip
	Comfort	4	Not really
Sights or Activities	Worthiness of Visit	5
	Meet Your Interests?	5
	Too Tight of Too Loose?		Too tight
Meals		4
Public Transportation (train, flight, cruise, etc.)		3
Any Other Aspect

From WhatsApp:

10/27/2018

Alice: Hi Teoh, this is Alice. How is your tour today? Do you like our driver and the hotel? Have you received the pocket wifi package?

Teoh Guan Hoe: Yes the driver is fine. I have got the pocket wifi package. All is good for today. Thanks for following up. Tour is good so far too.

10/29/2018

Alice: Dear Teoh, have you seen the Mt Aso crater today? And how is your tours of Dazaifu, Yufuin and Beppu? Do you like the hotels in Beppu and Kumamoto?
Teoh Guan Hoe: We really like Aso crater. The tours are fine and up to expectations so far.  The hotel in Beppu is unique as it is really Japanese and Kumamoto hotel is modern. Both are nice. Thanks for checking up.

From Email:

2/11/2018

DearCaroline, I'm back in Abu dhabi.

Thanksfor the wonderful trip.

Thestaff, food, tour agent are all good.

Thankyou!

Thankyou Caroline,

Iappreciate all your help and assistance to us. We enjoyed it

Thanking You.

Yogesh

Hi caroline, will be leaving from narra now! Everythings fine! 

Japanis nice, lots of food! 

Thankyou!