Wifi was returned 3 days ago at the hotel. Thank you for the assistance. The tour guides gave excellent ser ice. Big hat to Steve and Bryan.
Sincerely,
Art castro
My compliments to both guide nao and Fuji.
They were great.
I apologize for the super delayed response. I have been busy with work after we came back from the trip.
I’d like to thank you for arranging everything for us. Everybody in the group had fun in all the countries we visited. We would definitely recommend Novaland tours to our friends who would like to visit the middle east.
Again Thank you,
Genevieve
Message from Doris
Hi, may I ask how about today's tour?
Tuesday, March 21 2023
Message from VAW124067
Hi Doris... great tour today ! Aboud is great...very likeable and very knowledgeable... lots of interesting historical perspective. Traffic near Tel Aviv insane... but ok since not driving ! Hotel very nice... can get water and coffee in lobby...or wine... everyone very nice. Breakfast buffet offers so many choices...will try some different things tomorrow ! Thanks !
Tuesday, March 21 2023
Message from Doris
Hello, I was just wondering how about your tour after Tel Aviv?
Saturday, March 25 2023
Message from VAW124067
Everything going well... guides are great. Weather good but we may have rain tomorrow...have suitable clothing and boots... and umbrellas if necessary.
Thanks !
Saturday, March 25 2023
Message from Doris
Hi George, how is the tour now? Although I think no news is good news. BTW, have you visited Israel Museum last night?
Wednesday, March 29 2023
Message from VAW124067
Hi...yes all is well. We did go to Israel Museum last night. It is very well done ! We went to thec 2nd temple model of Jerusalem, the Shrine of the Book, and the archeology section of the museum. . No trouble to catch a taxi..
Wednesday, March 29 2023
1=poor, 2=fair, 3=good, 4=very good, 5=excellent
Aspect | Mark(1-5) | Advice or Remark | |
Travel Consultant | 5 | Amina was very good at her job. She was prompt and she was able to make our tour memorable. | |
Tour Guides | Command of English | 5 | The tour guide in Hokkaido was very helpful and was very good. We liked her |
Knowledge of Subjects | 5 | The tour guide in Hokkaido was very helpful and was very good. We liked her | |
Ability of Explain | 5 | The tour guide in Hokkaido was very helpful and was very good. We liked her | |
Attitude | 5 | The tour guide in Hokkaido was very helpful and was very good. We liked her | |
Flexibility | 5 | The tour guide in Hokkaido was very helpful and was very good. We liked her | |
Drivers and Cars | 5 | The drivers were very much pleasant and punctual in the whole tour. We even think that the driver for Tokyo can be a better tour guide than the actual guide. | |
Hotels | Location | 5 | The hotels were satisfactory. Easy to checkin and out. |
Comfort | 5 | The hotels were satisfactory. Easy to checkin and out. | |
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Overall Score of the Whole Package | 5 | We liked the arrangement. | |
Seoul hotel: Mr. Lee +82-10-8350-XXXX
Jeju airport: Mr J +82-10-3691-XXXX
[04:24, 29/03/2023] VK124395 Jose: Good Morning. Everything has been going great. We are really enjoying the trip. Thanks for providing me with their contact information.
[10:04, 29/03/2023] Doris NovalandTours: Sounds great!
[17:37, 30/03/2023] Doris NovalandTours: Hi Jose, how was today's tour?
[17:48, 30/03/2023] VK124395 Jose: It was great.
[20:21, 01/04/2023] Doris NovalandTours: Hi Jose, have you arrived Busan hotel? I believe you’ve enjoyed the tour in Seoul n Jeju, but if you have any feedback about everything, please feel free to tell me.
[20:34, 01/04/2023] VK124395 Jose: We just got to our hotel room in Busan. So far, tours and sites have been great.
[20:35, 01/04/2023] Doris NovalandTours: OK
[15:15, 03/04/2023] Doris NovalandTours: How about the trip to Jinhae? Are there many cherry blossoms?
[15:25, 03/04/2023] VK124395 Jose: The trip was great. There were many Cherry Blossoms. Mr Kim was a great guide.
[15:26, 03/04/2023] Doris NovalandTours: OK, if possbile, would you mind share some pictures with me?
[15:59, 03/04/2023] VK124395 Jose: Give me a few minutes
[16:09, 03/04/2023] Doris NovalandTours: Looks beautiful!
[07:59, 05/04/2023] VK124395 Jose: Yesterday we had a great time with Mrs Park. She was a very enthusiastic guide and we enjoyed it a lot. Jose
[17:50, 07/04/2023] Doris NovalandTours: Hi Jose, have you returned to Seoul after Sokcho & Chuncheon tour? How about it?
[18:25, 07/04/2023] VK124395 Jose: It was great. We had a lot of fun yesterday and today. We got back an hour ago.
[18:53, 07/04/2023] Doris NovalandTours: I am glad to hear that, enjoy your free day tomorrow!
[17:34, 08/04/2023] Doris NovalandTours: Hi Jose, I heard you are planning to go to airport at 2:00 pm tomorrow, Mr. Lee will meet you at the lobby.
[17:36, 08/04/2023] VK124395 Jose: Yes. Thank you.
[17:41, 08/04/2023] Doris NovalandTours: OK
[22:44, 10/04/2023] VK124395 Jose: I wanted to thank you for providing us with an excellent experience. Please thank all of the guides for us. I am looking forward to returning in the future.