Hi Whitney
I'm back in Indianow.
I just wanted to writeto you to thank you for organising such a wonderful trip across Japan forme! Mr. Osamu and Mr. Hiro were excellent guides and the seat-in-coachtours were great too! All the hotels booked were excellent and everythingwas handled and organised so well and professionally! I had a magical twoweeks and it's all thanks to you!
I got some greatpictures everywhere I went (you can see them on my Instagram atsohamjpanchamiya). I have recommended Novaland to many of my friends whonow want to travel to Japan after seeing my pictures and the amazing time I hadthere!!
Thanks again!!
Soham
We had a really nice time in Japan, thank you very much!
Still so much left to see - hopefully we can visit again soon. :)
Please see below table
1=poor, 2=fair,3=good, 4=very good5=excellent
Aspect
Mark(1-5)
Advice or Remark
Travel Consultant
5
Melody is such a trooper - did everything she could to craft the best travel plan for us and during the trip too
Tour Guides
Command of English
5
Knowledge of Subjects
4
Ability of Explain
4
Attitude
5
Flexibility
5
Drivers and Cars
5
Very nice and friendly; cars are spacious and comfortable
Hotels
Location
4
Tokyo hotel - really good location, near tourist spots, malls, restaurants and trains; Osaka hotel - few mins walk from train station but still good
Comfort
4
Both hotels very good
Sights or Activities
Worthiness of Visit
5
Meet Your Interests?
5
Too Tight or Too Loose?
4
Just right, although may be quite tight/tiring since we've been touring for several days already.
Meals
No meals
Public Transportation (train, flight, cruise, etc.)
4
Any Other Aspect
Overall Score of the Whole Package
4.5
Really good tour package overall
Dear Siva,
Hope you are doing fine. Firstof all, let me tell you that we had great holiday in Japan. Your planning wasvery good and very helpful. Hotel selections at each places were veryconvenient and hotels were good. The tours were good and OK. As a whole, Japanis not a great tourist spot. We believe, everybody should at least once shouldvisit Japan to witness their way of life, culture, organized pattern, value fortime, respect for others etc etc. We re so glad that we made this trip andlucky that we got you to plan our trip. There are so many of our friendsinterested to visit Japan and asked for the itinerary.
We may give your reference tothem and they contact you.
Your planning was one of thereasons for the success of our trip - A VERY BIG THANK YOU !!!!!!!!!!!
Keep in touch....
KP & Nafeesa
It was great! Kim was an excellent guide, we really enjoyed the day. Thanks for your help.
Jane
Thanks for checking! We had a great tour with Kim I would highly recommend this tour to friends. Thanks for being so accommodating when we needed to change the date due to our itinerary changes.
Thanks again ! Roseanne
This was truly a highlight of our trip. I would recommend Novaland to all. It was the most comprehensive tour we had on this trip. Thank you, thank you to BK
We had a very good day tour of Kyoto with Mr. Masa. Thank youfor the arrangements
1=poor, 2=fair,3=good, 4=very good5=excellent
Aspect | Mark(1-5) | Advice or Remark | |
Travel Consultant | 5 |
| |
Tour Guides | Command of English | 4 |
|
Knowledge of Subjects | 5 |
| |
Ability of Explain | 4 |
| |
Attitude | 5 |
| |
Flexibility | 5 |
| |
Drivers and Cars | 5 |
| |
Hotels | Location | N/A |
|
Comfort | / |
| |
Sights or Activities | Worthiness of Visit | 4 |
|
Meet Your Interests? | 4 |
| |
Too Tight or Too Loose? | / |
| |
Meals | N/A |
| |
Public Transportation (train, flight, cruise, etc.) | N/A |
| |
Any Other Aspect |
|
| |
Overall Score of the Whole Package | 41 |
| |
Sent from my Verizon, Samsung Galaxy smartphone
Aspect | Mark(1-5) | Advice or Remark | |
Travel Consultant | 5+++ | Ms Lynee Zhao was once again a pleasure to work with! Sha was able to accommodate all our needs and to answer all our questions with the utmost professionalism and caring. We are looking forward to booking another trip through her. D:ZK102677-2 | |
Tour Guides | Command of English | 5 |
|
Knowledge of Subjects | 5+++ | Mr. Youngsik Youn is a Korean history teacher so we learned so much about this country. It was a delight! | |
Ability of Explain | 5+++ |
| |
Attitude | 5 |
| |
Flexibility | 5 |
| |
Drivers and Cars | 5 | Mr Youngsik Youn was our guide and a very safe driver and the car was always in great conditions. | |
Hotels | Location | 5 |
|
Comfort | 5 |
| |
Sights or Activities | Worthiness of Visit | 5 |
|
Meet Your Interests? | 5 |
| |
Too Tight or Too Loose? | - |
| |
Meals | 5 | Mr Younsik Youn took us on a journey on several different ways to taste Korean food. What a great adventure is was!!! | |
Public Transportation (train, flight, cruise, etc.) | 5 |
| |
Any Other Aspect | 5 | The wi-fi service provided is a great example of how Novaland service is a reference in this business! | |
Overall Score of the Whole Package | 5+++ | We are looking forward to travel again with Novaland Tours | |
Dear Caroline: We are back to our own home, the whole experience was great！ I like all the tour guide/drivers especially Max Yamazaki, he is a very good tour guide, very knowledgeable and very compassionate and careful with his clients, I would used home again any times. Thank you very much for arrangingthis whole trip, I would refer you to my friends if needed, have a goodweekend.
From WhatsApp:
Hi Alice, we have now settled in back home after the trip. Thanks very much for your help in organising the trip for us and for the shopping tips. We especially like the hotel and it's location. Thanks!
Dear Emma,
The trip has been fine so far.
We have had 3full days touring Beijing and are now at the train station waiting for the HSRto Xi’an.
The guide,Quintina, is a very nice and helpful person. However, she is a littleinexperienced and may need some more language training. Still, she is a verypleasant person. We wish her well.
Regards,
Dileep