NLT-181124-BJ103087 [Jan 23, 2019,  from Canada]

Hi Bruce, what is an appropriate tip you recommend for your drivers? All is well.


Hi Bruce all is well in Kyoto! Good tour guide today.


Thank you, yes it was very good we liked the tour guide and saw a lot!
We really have enjoyed both cities and are looking forward to tomorrow.

Yes we were really pleased with Osaka and glad we were there, good tour guide and car. We had enough time and lives seeing all the action and the views from sky tower. We are having a great trip on our way to Tokyo Kieo  plaza this time.



NLT-181122-RJ102929 [Dec 12, 2018,  from United Kingdom]

Please refer tothe score below ... 

 

Warmest regards

Annabelle 

 

Aspect

Mark(1-5)

Advice or Remark

Travel Consultant

5

Tour Guides

Command of English

5

Knowledge of Subjects

5

Ability of Explain

5

Attitude

5

Flexibility

5

Drivers and Cars

5

Hotels

Location

Comfort

Sights or Activities

Worthiness of Visit

5

Meet Your Interests?

5

Too Tight or Too Loose?

Meals

4

Public Transportation (train, flight, cruise, etc.)

5

Any Other Aspect

Overall Score of the Whole Package

54


NLT-181118-YK100505 [Nov 26, 2018,  from America]

We has a really good time. Our tour guide was excellent, It was a really good trip and experience.

We are having soooo much fun. Best experience ever.
Thank you for your service.

NLT-181118-XC82924 [Dec 17, 2018,  from America]

Thank you Caroline.  We are enjoying our stay. We like the sights and the food. Miguel has been veryhelpful.   

 Regina 


NLT-181117-BJ102372 [Nov 27, 2018]
All the guides were very nice & honest so no complaints
NLT-181116-XK97381 [Nov 21, 2018,  from America]
Young did an excellent job of sharing Seoul with our group in a profound and meaningful way. We could not have had a better tour guide.

Joy,
Leah
NLT-181114-CJ102123 [Dec 22, 2018,  from Canada]

1=poor, 2=fair, 3=good, 4=very good, 5=excellent

Aspect

Mark(1-5)

Advice or Remark

Travel Consultant

 5

 Organization was excellent and itinerary was great

Tour Guides

Command of English

 4

 

Knowledge of Subjects

 5

 

Ability of Explain

 4

 

Attitude

 4

 

Flexibility

 4

 

Drivers and Cars

 4

 

Hotels

Location

 5

 

Comfort

 4

 

Sights or Activities

Worthiness of Visit

 5

 

Meet Your Interests?

 5

 

Too Tight or Too Loose?

 5

 

Meals

 3

 

Public Transportation (train, flight, cruise, etc.)

 4

 

Any Other Aspect

 4

 The explanation of how to get from the station to the hotel could have been better

Overall Score of the Whole Package

 65

 

NLT-181110-WJ105311 [Jan 23, 2019,  from America]

NLT-181109-NJ105924 [Nov 9, 2018]
Good evening, Nick! Just want to say thank u for our trip! Erico was very good, gracious, enthusiastic, patient and considerate! The driver also drove well. Everybody had a great day. 


Sad to say our 2 colleagues didnt make it as they couldn't find their way out of Hakata station. We waited for them for 30 minutes. They regret that they didn"t think of taking a taxi!


More power to Novaland!


Regards,
Nanette
NLT-181109-EJ96164 [Jan 23, 2019,  from America]
Hello Emma,

We want to thank you and Sam for such a great tour.  He was super friendly, and very knowledgeable.  He also spoke excellent English and we are thankful.  Everyone really enjoyed spending the day with Sam and learning all about Tokyo.  We really enjoyed the lunch experience and appreciate Sam's patience with us, shopping. (smile)  
We would definitely recommend Novaland Tours and Sam to anyone.  We hope you have a wonderful Holiday Season with your family and friends.

Attached is a group photo Sam took of us holding the Novaland sign. :)

April & group
- - - - - - - - - - - - - - - - - - - -

HAVE A GREAT DAY!  


April Frey-MCC, ECC 
Serving USA & Canada

NLT-181106-RJ100990 [Nov 13, 2018,  from Ireland]

Dear Mona. 

Really enjoyedour time in Japan. 

Hotels were verygood and the rooms were big as requested and the beds were perfect for goodsleeps

The tours wereexcellent and the guides were very good. 

All was verygood except drop off point in Hakone which was too far from our hotel. We hadto take a taxi cost Yen 5000. 

Otherwise veryhappy

 

Thanks 

John 


NLT-181105-FJ99783 [Nov 13, 2018]

From WhatsApp:

11/6/2018

Hi Alice!  The tour was okay..looking forward to more sights in takayama Tom :) and the meal was good!  We all loved the beef!


11/8/2018

My daughter even asked him if we can go to the viewpt first and he said no, then after showing us everything, he brought us to the end of the bridge and showed us how to go up to the viewpt, but he didn't tell us that shuttle is closed at 340..but overall, he's a good guide, very friendly and accommodating.

11/13/2018

Angie: Thanks so much Alice, for this wonderful trip we had with you :)
Alice: Dear Angie, thank you so much for your kind word! Hope your family only keep the happy memorys!


NLT-181102-YK105363 [Nov 5, 2018]
Hi ms.helen,
We're having a great time here in korea. Thanks to fred and to you.
NLT-181030-JJ98905 [Nov 7, 2018,  from America]
Hi lily:
Not yet ... we are still in the Philippines .. I I enjoyed the trip... next year , probably March 2019, I am going back to see 
cherry blossom and go to Osaka , Kyoto ..
Thank you very much for your help...


Sincerely

SP




1=poor, 2=fair,3=good, 4=very good5=excellent

Aspect

Mark(1-5)

Advice or Remark

Travel Consultant

 5

 

Tour Guides

Command of English

 5

 

Knowledge of Subjects

 5

 

Ability of Explain

 5

 

Attitude

 5

 

Flexibility

 4

 

Drivers and Cars

 

 

Hotels

Location

 3

 Took taxi all thru out the trip

Comfort

 4

 Not really 

Sights or Activities

Worthiness of Visit

 5

 

Meet Your Interests?

 5

 

Too Tight of Too Loose?

 

 Too tight 

Meals

 4

 

Public Transportation (train, flight, cruise, etc.)

 3

 

Any Other Aspect

 

 




NLT-181028-MJ105080 [Nov 6, 2018]
Yes, we have a great time, thank you
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