From Whatsapp:

Alice: Hi Cyril, have you received anyw feedback from the clients of Japan tour?

Cyril Villanueva: One from Ms Jen Tan. “It was fun, thank you for arranging it.”

Hi Whitney,

Thanks for the arrangement. You hasa good team.

Special thanks to Mr Rauf Jefuramade the tour great!

Thanks

1=poor, 2=fair,3=good, 4=very good5=excellent

Ling

Hi nick. 

We just finished our tour. It was wonderful. Ms noriko and bus driver are great guides.

Cecile Co

Thank you

Hi Mona,

I am leavingOsaka this morning. I put these items into blue envelope and pass it to hotelfor mailing. 

Overall, I had agreat time during my vacation in Japan given this is my first trip and also asolo traveler. The hotels are nice and located near train station. The tourswere good as well and the tour guides were very friendly. I definately willrecommend this vacation package to my friend in Malaysia. 

Do let me knowhow are you going to refund the lunch arrangement that was used utilized. 

Thank you againfor your kind assitance and looking forward to work with you in the future.thanks

Dear lily 

Replyper below thank you :)

Willjoin again for other places in future 

1=poor,2=fair,3=good, 4=very good5=excellent

1=poor, 2=fair,3=good, 4=very good5=excellent

Dear Cindy

Thank you for the email.

My response as such.

You the tou consultatant is execellent. Fast, reliable, efficient and responsive. Will not hesitate to try the company services again. Just one point is on the overtime. Perhaps good to highlight which you actually did.

On the tour guide.

I had asked for a chinese speaking one and i have one. I didnt mentioned about the needs that she can speak english thus cannot fault her for that. However good to note that typical Singaporean conversed much metter in english. Thus it was a problem for the children. Credit to her that after telling to tell the guide in english name, she did immediately. Secondly she constantly draw comparison between china and Japan. Perhaps for China tourist that will be happy. Lastly i think after assessing the wheel chair situation of my parents, she did not managed to do immeidate adjustment to the plan ot suggest otherwise. Did feed back to her good to compile a list of place and activites for wheelchair bound tourist so that the company can be quick to tourst needs.

Driver

Execellent driving and comfortable.

Hope the feedback helps.

Sincerely

Jonathan

Hi Bruce,everything was great. We had a great time and Jade is an excellent guide.

Just coming back from the DMZ. Interesting visit.