NLT-181226-RK107685 [Jan 15, 2019]
NLT-181225-WJ100154 [Jan 23, 2019]

NLT-181225-VJ101398 [Dec 31, 2018]
Hi Ms.Doris,

We had so much fun here in fukuoka. Yes Ms.Ericko is really such a wonderful buddy in our 2 day tour. We have lots of pictures taken in different tourist areas that we visited. Thank you so much for the assistance to make our tours no worries.

Dont worry will return the wifi as instructed.

Thank you and Happy New Year!
NLT-181225-DJ105616 [Jan 23, 2019]

NLT-181224-NJ106010 [Jan 23, 2019]

NLT-181224-FJ99856 [Dec 23, 2018,  from America]
NLT-181224-CJ105603 [Jan 23, 2019]
hi cindy

yes, we are home

thank you again for arranging the tour, we had a great time! we especially like the nagano tour especially the tour guide. he was very professional and helpful.

thank you again. have a great day!



regards
zsa zsa

NLT-181223-QJ97711 [Jan 23, 2019]

NLT-181222-CJ101937 [Jan 8, 2019]
Unforgettable 1 week vacation in Japan

Arranging our tour with Novaland was the best decision we’ve made!!! It was tailor-fitted with our interests. My family really enjoyed the tours prepared by Cindy. She’s a gem!! We had a blast in our short but sweet vacation; thanks a lot for providing superb service. Novaland tours is highly recommended.

NLT-181221-VJ106177 [Dec 22, 2018]
Hi Doris, 

The local guide was great! She is knowledgeable and could share many interesting Japanese culture with us. 
NLT-181220-ZJ104478 [Jan 8, 2019]

 

Hi Lynee,

 

Thank you for the excellent serviceespecially from you. Sorry for late reply, I am very busy at the office rightnow. So sorry I am not able to send the photos now. I try my best to send it assoon as possible. 

 

We had so much time in Japan, especially inHokkaido. The kids were very happy played with snow in Niseko. 

 

Once again, thanks so much for everything.We will recommend Novaland to our friends.

 

 

Mark(1-5)

Advice or Remark

 

Travel Consultant

 5

 

Tour Guides

Command of English

 4.5

 

Knowledge of Subjects

 3

 

Ability of Explain

 3

 

Attitude

 4.5

 

Flexibility

 5

 

Drivers and Cars

 4

 

Hotels

Location

 4

 

Comfort

 4

 




Regards,

Elaine


NLT-181218-MJ103914 [Jan 2, 2019]


Chong Tin Yung

Mon, Dec 31, 2018, 4:35 PM (2 days ago)
 
to me
Hi Melody,

The tour in general is fine, but the Nagoya trip can be improved as it was quite far from Kyoto using private van. Was thinking taking subway and bullet train will be faster as it took close to 4.5hrs for travel for 2 attractions only.

First day, Hiro san did not explain much - means in Nagoya in attractions, this can be improved.

The rest of 2 days will ok as he did explain the needs. Hiro san is quite helpfull and willing to provide necessary assistance whenever is needed. 

Improvements can be considered in future trips for large group:

1) limits 2-3 attractions per day and it was quite  rush during our walking tour and some area we couldn’t spen too much time 
2) tour guides to share more on what must eat (not a tourist spots)


Anywhere, thanks for your arrangement and in overall it was a good trip.

Chong Tin Yung

Mon, Dec 31, 2018, 4:35 PM (2 days ago)
 
to me
Hi Melody,

The tour in general is fine, but the Nagoya trip can be improved as it was quite far from Kyoto using private van. Was thinking taking subway and bullet train will be faster as it took close to 4.5hrs for travel for 2 attractions only.

First day, Hiro san did not explain much - means in Nagoya in attractions, this can be improved.

The rest of 2 days will ok as he did explain the needs. Hiro san is quite helpfull and willing to provide necessary assistance whenever is needed. 

Improvements can be considered in future trips for large group:

1) limits 2-3 attractions per day and it was quite  rush during our walking tour and some area we couldn’t spen too much time 
2) tour guides to share more on what must eat (not a tourist spots)


Anywhere, thanks for your arrangement and in overall it was a good trip.
NLT-181216-EJ107128 [Jan 23, 2019]
EJ107128 Rizlan: Good morning Emma! We’ve reached Narita airport for our flight back to KL. I’ve left the portable WiFi package with the hotel staff to mail it for me this morning.
EJ107128 Rizlan: It’s been a wonderful trip for the family Emma. Like all things, it has come to an end. Back to normal routine next week
 EJ107128 Rizlan: Thanks for arranging our maiden trip to Japan. You’ve been wonderful! Hope we’ll see Japan again, maybe in a different season and more out of town trip 
NLT-181215-VJ101060 [Dec 19, 2018,  from Australia]

So far it’s very good. Very well organised




NLT-181208-RJ106658 [Dec 12, 2018,  from America]

Ah! Yes! I did meet mySunrise Tour at the scheduled time that next morning (Monday). At the arrivaldesk, I think her name was Yumi? (I hope I'm not getting the name confused withmy tour-guide through Osaka on the previous day, which was either Yuri orYuki?)

She was a BIGHELP to me! She spoke with Lost & Found, determined what station had mybag, and directed me in how to get there after my morning tour. She even wrote hername & phone number on a piece of paper with my claim number, in case thesecurity team was unable to communicate with me. Unfortunately, the securityteam kept the piece of paper with her contact info, so I have been unable torelay our success and my thanks to her. Could you pass this information alongto her, please? I am so grateful!!

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