NLT-190515-YA112932 [May 29, 2019,  from America]
Hi Helen,

Got it.  Thank you for the notice and I had a wonderful time on this tour.

Monique

NLT-190515-JJ112262 [May 22, 2019,  from Canada]

NLT-190512-MJ110570 [May 17, 2019]

Aspect

Mark(1-5)

Advice or Remark

Travel Consultant

 5

 

Tour Guides

Command of English

 5

 

Knowledge of Subjects

 5

 

Ability of Explain

 5

 

Attitude

 5

 

Flexibility

 5

 

Drivers and Cars

 5

 

Hotels

Location

 5

 

Comfort

 5

 

Sights or Activities

Worthiness of Visit

 5

 

Meet Your Interests?

 4

 

Too Tight or Too Loose?

 4

 

Meals

 4

 

Public Transportation (train, flight, cruise, etc.)

 4

 

Any Other Aspect

 

 

Overall Score of the Whole Package

 5


NLT-190512-BJ111894 [May 17, 2019]
Thank you for your kind gesture , a good surprise ! It is not about the money it is about your understanding of us. Everyone very happy
NLT-190511-EJ102381 [May 13, 2019,  from United Kingdom]

Hi Emma,

The team had a great time on the tour. Unfortunately, some people did not turn up (work commitments etc.) and we did not know that until the morning


NLT-190510-VJ106054 [May 24, 2019,  from New Zealand]
2019.05.11


Hi again Doris
We’ve just had an enjoyable first day in Tokyo.


2019.05.15


Hi Doris,

We enjoyed the tours but we all really loved the sumo wrestling yesterday
Regards


2019.05.22


Hi Doris
Yes it was crowded on the Alpine route but Yasu saw us through and we enjoyed the day. 
We also had a good day with Chisuko yesterday. 
Everything is going very smoothly thanks to your efforts 
Regards Carole 
NLT-190509-MK109661 [Jun 5, 2019,  from America]

Amazing Carefree Trip to Korea

Novaland Tours was amazing! Melody Fan was my contact and she did a great job at planning everything out. Our meals and hotels were well taken care of. The activities that we had scheduled were both fun and enticing! On days when we didn't have a tour guide, she was able to give us suggestions on what we could visit instead. I am so happy that I look forward to booking with them again for our January 2020 trip.


NLT-190507-BJ107239 [May 11, 2019]
So far all good.
NLT-190505-MJ104440 [May 13, 2019]
One of the most memorable tours that I had ever had, thanks to Novaland Tours for organizing the same - real value for money. My 7 days trip was planned so meticulously taking into consideration all my requirements esp. with regard to the interests of my 10 year old kid. Our first day trip to Mt. Fuji and 2nd day trip to Nikko and the 3rd day City tour were professionally organised with English speaking guides and of course with sumptuous lunch. 

My special thanks to Melody from the whole family for customizing the trip well in advance with all necessary clarifications from time to time. Above all the itinerary carried every minute information that one can easily follow to get things done.
NLT-190502-ZJ112109 [May 7, 2019]
Thank you so much for arranging the perfect journey for us. 
NLT-190501-NK112067 [May 5, 2019]

NLT-190429-ZK111159 [May 8, 2019]

This is my second Novaland tour itinerary after utilising their services in Japan. I had three days of tours with Novaland covering two seat-in-couch tours (including one to the DMZ) and a personalised tour on the third day covering specific areas I wanted to go to. Everything was organised perfectly - the tour guides were very friendly and knowledgeable and indulged my mad love for K-pop and K-Dramas with good humour!

I organised these tours very late as my trip wasn't confirmed until the day before I left. Nevertheless, Lynee at Novaland organised everything for me to the last detail despite the late notice. It was absolutely brilliant! She was always on hand, answering questions and being extremely responsive from start to finish.

I know I will be using Novaland again for my next big Asia holiday!

NLT-190428-VK111036 [Apr 29, 2019,  from New Zealand]

2019.04.29

Hi Doris 

Thanks, we had s fabulous day despite the rain. BK was very patient and informative, knowledgeable and he took us for a delicious lunch. We really enjoyed ourselves and learnt lots and saw vegetables , seafood and other foods that we have not seen before . 
Thanks again 
Regards 

Lucille 


2019.05.04


Hi Doris 
Thanks again for organizing the tour, we had s fabulous time and enjoyed both those destinations. Both guides were very good. 
Stay well 
Cheers 

NLT-190428-EK107676 [Apr 30, 2019,  from Australia]

Hi Emma,

 

Thanks for your email, they did enjoy the tour but were only able to do the palace in the limited time.  They are now all home safe and enjoyed their complete trip to both Japan and the stop in Seoul.

NLT-190427-ZJ112331 [Jan 4, 2020]
Dear Lynee,

Happy New Year 2020 (European Style). Let's be more successful for all of us.

I'm sorry for my late reply.

I would like to return the feedback from the clients that they are happy with the service provided to them and as well with the language of the Russian speaking representative.

I hope that we will have more work to do together this year.

With regards,

Dimitar Grudev
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