Novaland Tours Travel Reviews, Tour Reviews, Testimonials

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NLT-190331-BJ107101 [Apr 11, 2019, from America]

My parents had a great time on their tour!! They said they were very tired at the end of every day but were glad they got to see so much in the few days they were on the tour. I think they would highly recommend others to do something similar.

NLT-190331-BJ105027 [Apr 11, 2019, from America]

Everything turned out nicely, we really enjoyed the tour.

NLT-190330-MJ105905 [Apr 16, 2019]

Good Japan tour with Novaland with excellent help from travel consultant Melody Fan

We(three senior citizen Indian couples)had a good tour of Japan in the cherry blossom season in April 2019 with Novaland.we toured Tokyo,Mt Fuji,Hakone ,Kyoto,Hiroshima and Osaka for 10 nights and eleven days.
Travel consultant Melody fan was an excellent help in planning our first ever tour of Japan.The itinerary was well laid out,the hotels were excellent and the transport arrangements(cars,trains etc)were meticulous.We did not have to follow up at all and cars guides and drivers were extremely punctual. The local guides were very enthusiastic( though they need to spruce up a little bit on spoken English ).We had some glitches on food especially vegan food(Indian diets are difficult to cater in Japan).The guides eventually managed to find an acceptable solution every time!

Melody was a great help and available 24/7 on telephone to answer and resolve the few questions we had.

The wireless device that was provided free of cost to us was a great help and the flash design of pictures done by Novaland was also nice.

All in all ,a good trip Novaland and Melody fan.

NLT-190330-CK108972 [Apr 24, 2019, from New Zealand]

Thanks Cindy, we had a great trip. Horse ride was a bit of a laugh, we had expected more of a guided trek in a park or similar, but a very little kid experience, sitting on a horse and not even holding the reins...but no big deal, the rest was great, especially the sea women and cave.

Thanks for organising!

NLT-190330-CJ109952 [Apr 24, 2019, from America]

Hi Cyndi ,

I am satisfied very much . You did a great job and I appreciate you for coordinating everything to include the pocket WiFi which my daughters enjoyed having it with them all the time . You know how teenagers are . The daily trips are great , exhausting sometimes because the trip to Nikko was long and coming back to the hotel is another trip , which could have been better if we were dropped off to the hotel . Hotel is good especially with the daily breakfast included . That is a plus ,we didn’t have to look around for food before heading out for our trip . I will highly recommend you and your company to others .

Thank you again ,

Narda

Sent from my iPhone

NLT-190329-NJ108579 [Apr 3, 2019]

Hi Nick,

We enjoyed our touring in Kyoto and five stars for Masa. He was very caring and helpful and it was great to explore Kyoto with his guidance!

He made sure we were taken care of and were always comfortable !

Please do pass on our special thanks and appreciation to him !

Anu

NLT-190328-VJ108790 [Apr 1, 2019]

Hi Doris

That is great. We enjoyed the first day with Mr Rauf. Unfortunately my mom leg problem not really can enjoy package tour. But overall is ok.

Regards

NLT-190328-JJ102183 [Apr 10, 2019]

1=poor, 2=fair,3=good, 4=very good5=excellent

Aspect		Mark(1-5)	Advice or Remark
Travel Consultant
Tour Guides	Command of English	2	The first two tour guys struggle to talk English the rest was good
	Knowledge of Subjects	4	This was good on all of them
	Ability of Explain	3	The first two tour guys did struggle and did not say much, not sure if it was the language or their ability to explain
	Attitude	4	Good
	Flexibility	3	Not much flexible but they stick to the time frame.
Drivers and Cars
Hotels	Location	5	All hotels standards was very good.
Hotels	Comfort	5	All hotels were very comfort, the only thig that I did not like was standing in long rows waiting for a seat at breakfast at Keio Plaza Hotel
Sights or Activities	Worthiness of Visit	5	Excellent
	Meet Your Interests?	5	Thank you very much, my highlights was the Sakura flower, The snow mount Fuji, the bullet train and the tea ceremony
	Too Tight of Too Loose?	4	Just right
Meals		5	I like Japanese food very much, and good meals where we eat with the tour
Public Transportation (train, flight, cruise, etc.)		5	Excellent. On time and comfortable
Any Other Aspect		5	Thank you very much it was very nice and all your arrangements was good and easy to follow.

NLT-190328-EJ108708 [Apr 1, 2019]

Hi Emma

I’m sorry for the late response. We are on the way to Osaka now.

Both guides have been very helpful. So far, both hotels we stayed were also conveniently located and good.

Thank you so much.

Regards

Janet

NLT-190327-XJ84836 [Apr 17, 2019, from United Kingdom]

Awesome trip thanks to Novaland (and Caroline)

Just got back from an amazing 4 week trip to Japan where we had a fantastic time and (almost) everything went like clockwork.

Caroline was so helpful to us in the planning of the trip, responding quickly to all our countless questions, presenting options and responding quickly to all our requests.

We had a mixture of coach tours, tour guides and independant touring with Novaland handling all the hotels and providing us with accurate and easy to follow instructions.

The one time when things went slightly wrong, Novaland were instantly available and resolved the issue.

As UK travellers we were of course very nervous about arrangements with a non UK (and non ABTA) tour company particularly when it came to wiring large sums of money, bur we are so glad we proceeded.

We finished up with a perfect trip at a much lower cost and with much more local input than if we had gone with a UK based company.

We would have absolutely no hestation in recommending Novaland and will definately use their services again.

NLT-190327-VK106897 [Apr 15, 2019, from Australia]

Hi Doris,

A belated thank you for organizing a wonderful tour for us. I really appreciate all the hard work that you put in for us, and your advice on itineraries and scheduling.

My family really enjoyed their time in Korea - you have a beautiful country, with lots of friendly locals and delicious food. We were so lucky to see the Cherry Blossoms in bloom; they are truly spectacular. We would love to return one day and see more of your beautiful country.

Best regards,

Patricia

NLT-190326-EJ103148 [Apr 12, 2019]

Dear Emma

Guide Mr Miyasaki was excellent.

We enjoying ourselves so far.

Thanks for all the arrangement

Regards

Ang KL

NLT-190325-QI109700 [Mar 26, 2019, from America]

Wanted to let you know that Victor was amazing. Not only very knowledgeable but kept us very safe !! Excellent guide and very enjoyable company.

NLT-190322-DJ109185 [Apr 9, 2019]

Dear Sanjeev

Sorry for not getting back earlier, We meant to write to you and thank you and Siva along with her team for organizing a beautiful holiday for us in Japan.

The quality of transport and guides was really excellent except the guide in Tokyo could be briefed on a lot of the modern side of Tokyo especially for the younger generation. He did have excellent knowledge in regards to the older part of Tokyo.

We will be recommending your service as well as Novaland to any of our friends who would wish to travel to Japan.

Thank you once again.

Thanks & Regards,

Sonali Furtado

NLT-190320-YK109375 [May 17, 2019, from America]

I just got back home from my long trip to Asia. Thank you very much for the tours you arranged in Korea. We are very happy with it.

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