Novaland Tours Travel Reviews, Tour Reviews, Testimonials

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NLT-190502-ZJ112109 [May 7, 2019]

Thank you so much for arranging the perfect journey for us.

NLT-190501-NK112067 [May 5, 2019]

NLT-190429-ZK111159 [May 8, 2019]

Amazing experience

This is my second Novaland tour itinerary after utilising their services in Japan. I had three days of tours with Novaland covering two seat-in-couch tours (including one to the DMZ) and a personalised tour on the third day covering specific areas I wanted to go to. Everything was organised perfectly - the tour guides were very friendly and knowledgeable and indulged my mad love for K-pop and K-Dramas with good humour!

I organised these tours very late as my trip wasn't confirmed until the day before I left. Nevertheless, Lynee at Novaland organised everything for me to the last detail despite the late notice. It was absolutely brilliant! She was always on hand, answering questions and being extremely responsive from start to finish.

I know I will be using Novaland again for my next big Asia holiday!

NLT-190428-VK111036 [Apr 29, 2019, from New Zealand]

2019.04.29

Hi Doris

Thanks, we had s fabulous day despite the rain. BK was very patient and informative, knowledgeable and he took us for a delicious lunch. We really enjoyed ourselves and learnt lots and saw vegetables , seafood and other foods that we have not seen before .
Thanks again
Regards

Lucille

2019.05.04

Hi Doris
Thanks again for organizing the tour, we had s fabulous time and enjoyed both those destinations. Both guides were very good.
Stay well
Cheers

NLT-190428-EK107676 [Apr 30, 2019, from Australia]

Hi Emma,

Thanks for your email, they did enjoy the tour but were only able to do the palace in the limited time. They are now all home safe and enjoyed their complete trip to both Japan and the stop in Seoul.

NLT-190427-ZJ112331 [Jan 4, 2020]

Dear Lynee,

Happy New Year 2020 (European Style). Let's be more successful for all of us.

I'm sorry for my late reply.

I would like to return the feedback from the clients that they are happy with the service provided to them and as well with the language of the Russian speaking representative.

I hope that we will have more work to do together this year.

With regards,

Dimitar Grudev

NLT-190420-BK109374 [Apr 26, 2019, from Sweden]

Hi Bruce,

Thanks for the ticket. When you sent it, we didn't have internet. However, we took it from our tour guide via bluetooth. I replied you earlier but my mail was not sent so I am sending my reply again.

We came back to Sweden. Thanks a lot for your guidance and afford to make everything smooth. During our trip everything was really smooth and nice so we enjoyed a lot.

Regards

Burçin

NLT-190419-VJ109445 [Apr 21, 2019, from Australia]

Lovely tour. But not the best weather. Low clouds covered Mt Fuji and cold and windy in Hakone. Yuko, our guide, was great.
The sun is shining this morning and we are going to Kyoto, via Nagoya.
All the best,
Tom

NLT-190419-EJ104172 [Apr 22, 2019]

Traveling with elderly wasn’t easy however Novaland thoughtfulness made it possible for us, sincerely thanks to the effort and helpful tour guide with no language barrier during the trip.

NLT-190416-CK110785 [Apr 24, 2019, from Australia]

Dear Cindy,

I am just back from the trip and quickly thought I should report back to you.

My tour was excellent and Michelle the guide was great to work with. Whilst under time pressure with the ships departure at 4 PM we managed to do everything I had planned.

Adriana was also happy with her day in Busan.

I would always suggest to visit the temple by the sea first to beat the crowd. It also means that Gamcheon is open and in full swing. The visit to the War Cemetary is a must for our travellers. A real highlight which we managed to squeeze in.

Michelle booked a restaurant which was on the bottom of the hill requiring many steps down from Busan Tower. Not Ideal as we are dealing with mature travellers that just can't handle all the steps, especially after already walking more than 100 at the temple.

The restaurant would not have been my choice, although travellers seemed to enjoy it. The entrance and stair where less than appealing and dirty.

In future I would much prefer the restaurant we went to on the last trip. Its upstairs in a shopping mall. very clean, lots of food choices offering a buffet.

Sorry I don't remember the name.

Michelle was fun spoiling us with all sorts of sweet treats. Knowledgeable and very organised and obliging with our requests and needs.

Many thanks for organising this for us. Well done.

I guess it will be on again on the 13th of April 2020. Get ready and send your quote when you get a chance.

Thank you for your good work.

Yours sincerely,

Hardy Schneider

NLT-190415-DJ103280 [Apr 16, 2019]

NLT-190414-XJ109177 [Apr 16, 2019, from America]

Caroline:

We wanted to let you know that our guide, Toru, was FANTASTIC! He took us from Aomori to Hirosaki Castle & Park. He was knowledgeable, well prepared & a joy to be with! We would rank him tied for #1 in all the guides we have had in our many journeys. Please thank him for us again. He was truly amazing!

And both Jin & Sunny were amazing tour guides! Sunny lived up to her name & was so enthusiastic & is a FANTASTIC guide!

Thank you so very much!

NLT-190414-WJ102013 [Apr 23, 2019]

NLT-190414-BJ100459 [Apr 26, 2019]

Hi Bruce,

We had enjoyed our trip very much. The tour guide and the driver, you arranged had fulfilled all our itinerary. Would like to give the driver an excellent for his services.

Best regards,

Cecilia Tan

NLT-190413-VC108574 [Apr 16, 2019, from Australia]

2019.04.16

Yes. All going v well. Anson was a v friendly and helpful guide. Thank u so much.

Ed.

2019.04.22

Hi Ed,

How about your tour now?

At Shanghai PVG airport, Ms. EMILY will serve your family until departure, her tel number is: +86 136XXXXXXX.

BTW, I hear Impression Sanjie Liu in Yangshuo closed due to weather, did you receive refund from tour guide?

Doris

====

Yes. Got $200 back. Went for some cycling in pm instead.

Tour is v well organised.. thank u.

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