It’s beautiful! Checks all the boxes. We just got back from our day at Mt Fuji and had great views. It’s been a wonderful trip. Sad but happy to head home tomorrow! Thank you again for doing a great job with planning! Things have gone very smoothly and enjoyed all the guides and hotels.
Would highly recommend the Ginyu. We’ve met a lot of people staying at Gora Kadan but this one seems more intimate
Sincerely ,
Elmer and Daisy Pakingan
1=poor, 2=fair, 3=good, 4=very good, 5=excellent
Aspect | Mark(1-5) | Advice or Remark | |
Travel Consultant | 5 | Kate did a superb job for us. | |
Tour Guides | Command of English | 4 | Some of the guides had better English than others; we were able to understand all of them. |
Knowledge of Subjects | 5 |
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Ability of Explain | 5 | All of the guides went out of their way to explain not only what we were seeing but also other aspects of the places (and countries) | |
Attitude | 5 | Excellent – very willing to adapt to our needs and interests. Took care with our food allergies. | |
Flexibility | 5 |
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Drivers and Cars | 5 | Vehicles were very comfortable. All the drivers were very competent drivers. That is, we felt safe. | |
Hotels | Location | n/a |
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Comfort | n/a |
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Sights or Activities | Worthiness of Visit | 5 |
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Meet Your Interests? | 5 | Kate listened to what we wanted to do. | |
Too Tight or Too Loose? | 4 | Days in Korea were a little too busy, mostly due to the traffic | |
Meals | 5 | Guides were very good at selecting Restaurants that met our needs. | |
Public Transportation (train, flight, cruise, etc.) | 5 | We appreciated the ample connect time on our train reservations. | |
Any Other Aspect |
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Overall Score of the Whole Package | 5 | Excellent. We will recommend Novaland to others and hopefully use Novaland for another trip. | |
Aspect | Mark(1-5) | Advice or Remark | |
Travel Consultant |
| Both Ion and Robert were excellent. They were always on time and very knowledgeable and eager to show us a good time. | |
Tour Guides | Command of English | 5 | Both excellent |
Knowledge of Subjects | 5 | Both excellent | |
Ability of Explain | 5 | Both excellent | |
Attitude | 5 | Both excellent | |
Flexibility | 5 | Both excellent | |
Drivers and Cars | 5 | All were in excellent shape & Ion’s was especially roomy and afforded each of us a window seat | |
Hotels | Location | 5 | Very convenient to places to have dinner |
Comfort | 5 | Holiday Inn expresses were not as luxurious as the first hotel and the Holliday Inn in Southampton | |
Sights or Activities | Worthiness of Visit | 5 | Exceeded our expectations |
Meet Your Interests? | 5 | With Amina’s help the customization of the itinerary made excellent use of our limited time | |
Too Tight or Too Loose? | 5 | Both were flexible, stopping longer when we wanted and moving on when ready. Both added attractions not on the schedule as time permitted | |
Meals | 5 |
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Public Transportation (train, flight, cruise, etc.) | 4 | Airline was typical for in country flying-cramped but fortunately short and on time | |
Any Other Aspect |
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Overall Score of the Whole Package | 5 | Great trip. Will definitely use Novaland again | |
Our guide Seiya Komagata was a very pleasant guy and very obliging
Because of the bad weather we could not do any of the items on today’s itinerary
We did however go to the art museum in Hakone and to the very beautiful shrine
The hotel Nanase is very beautiful and the room is stunning. Thanks!
Another great day. Our driver was very good. We managed to do a trip to the Kenrokuen Gardens in Kanazawa .
Also guide Yoko was very good and extremely friendly and helpful.
We are back home. We enjoyed the trip. The guides are good. Iku Ken is a good driver. The tropical garden in hakodate is not worth visiting. The other places are good. Thanks for recommending the places.