The driver was excellent, and the tour guide was absolutely amazing.
Thank you again.
Joanna from Novaland was amazing! Always easy to reach, very helpful and knowledgeable with our tour and arranged it all to fit within our very short time frame. I highly recommend this company for custom tours!
Awesome travel consultant. Took personal care of us before during and even after the trip )with little odds and ends). Tours were organised and there were no loose ends. Guides except for one, we’re great too. The hotels they chose for us (4* package) except for one-were again superb. As a destination Turkey is absolutely great. Don’t miss.
Wholeheartedly enjoyed the trip and would like to go back again if I find time.
Looking forward to another trip with Novaland.
[17:58, 6/7/2022] Doris NovalandTours: Hi Kim, I just emailed you the contact information of Jordan tour, please check and let me know if you have any questions during the trip.
[20:09, 6/7/2022] VYF123776 Kim: In Cairo now. Mohammad was very nice n professional. All good so far.
[20:28, 6/7/2022] Doris NovalandTours: Sounds nice, enjoy your trip^^
[23:47, 6/8/2022] Doris NovalandTours: Hi, how about the Cairo old city tour today?
[01:25, 6/9/2022] VYF123776 Kim: It was great!!!
Hi Amina,
Thanks for all of your work on our trip to Egypt.
Everything was arranged very well! Sharif, Mohammed and Ahmed were professional, very nice and helpful.
We had a very good time.
Jay
Aspect | Mark(1-5) | Advice or Remark | |
Travel Consultant | 5 | Sevil was absolutely lovely, funny and very knowledgeable. An absolute pleasure! | |
Tour Guides | Command of English | 5 |
|
Knowledge of Subjects | 5 |
| |
Ability of Explain | 5 |
| |
Attitude | 5 |
| |
Flexibility | 5 |
| |
Drivers and Cars | 5 |
| |
Hotels | Location | N/A | Our hotel was great but we did not book it through you. |
Comfort | N/A |
| |
Sights or Activities | Worthiness of Visit | 5 |
|
Meet Your Interests? | 5 |
| |
Too Tight or Too Loose? | 5 | Pace could have been a little slower with a break here and there to sit and learn more. | |
Meals | 5 |
| |
Public Transportation (train, flight, cruise, etc.) | N/A | We did not do these | |
Any Other Aspect |
|
| |
Overall Score of the Whole Package | 5 |
| |
HI Doris,
We just got home! Thank you for everything! We really enjoyed our tours and Hamza!Awesome travel consultant. Took personal care of us before during and even after the trip )with little odds and ends). Tours were organised and there were no loose ends. Guides except for one, we’re great too. The hotels they chose for us (4* package) except for one-were again superb. As a destination Turkey is absolutely great. Don’t miss.
Wholeheartedly enjoyed the trip and would like to go back again if I find time.
Looking forward to another trip with Novaland.
We are very happy with Rasha and the driver.
We do not know what is custom to give for a tip to each of them? Please give me some info
hank you so much of r all your help.
Luba
Hi Whitney,
Please see responses below.
1=poor, 2=fair,3=good, 4=very good5=excellent
Aspect | Mark(1-5) | Advice or Remark | |
Travel Consultant | 5 | Very good communicator. Responds quickly with clear and accurate information. Provided good ideas and tips to tailor our trip to our preferences. Would definitely recommend to others. | |
Tour Guides | Command of English | 5 | No problems in communication. |
Knowledge of Subjects | 4 |
| |
Ability to Explain | 4 | Good knowledge. | |
Attitude | 4 | In terms of tourist attractions that are not included in the recommended itinerary, it can sometimes be less comprehensive. | |
Flexibility | 5 | Was always amenable if we wanted to change itinerary. Made some good recommendations to adapt/improve itinerary to our needs. | |
Drivers and Cars | 4 | Driver had an excellent attitude and great disposition. | |
Hotels | Location | 5 | Location in Jerusalem was excellent. Less so in both Tiberias and Tel Aviv. |
Comfort | 5, 4 | Jerusalem (5). Tel Aviv (4).
| |
Sights or Activities | Worthiness of Visit | 4 - 5 |
We enjoyed learning more about Israel and finally seeing such renowned sites in person.
|
Meet Your Interests? | 4 |
| |
Too Tight or Too Loose? | 5 |
| |
Meals | 4.5 | For the most part, the food was excellent. One meal could have been better but this has nothing to do with Novaland. | |
Public Transportation (train, flight, cruise, etc.) | NA |
| |
Any Other Aspect |
|
| |
Overall Score of the Whole Package | 4 |
| |
All the best,
Robbie