Novaland Tours Travel Reviews, Tour Reviews, Testimonials

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NLT-191024-ZI113756 [Nov 4, 2019, from Australia]

Hi Lynee,

Thank you for organizing the tour for us. All went very well.

We expected high quality arrangements. And we got what we expected. Very much appreciated!

Best Regards,

Tom

NLT-191024-AJ117241 [Nov 11, 2019]

Good morning, Amina.

I have given all 5 rating for you and your services. I am truly happy with your support. Thank you. I will write in the tripadvisor soon.

Regards,

Thivi

1=poor, 2=fair, 3=good, 4=very good, 5=excellent

Aspect		Mark(1-5)	Advice or Remark
Travel Consultant		5
Tour Guides5	Command of English	5
	Knowledge of Subjects	5
	Ability of Explain	5
	Attitude	5
	Flexibility	5
Drivers and Cars		5
Hotels	Location	5
Hotels	Comfort	5
Sights or Activities	Worthiness of Visit	5
	Meet Your Interests?	5
	Too Tight or Too Loose?	5
Meals		5
Public Transportation (train, flight, cruise, etc.)		5
Any Other Aspect
Overall Score of the Whole Package		5

NLT-191021-MJ115855 [Oct 30, 2019, from Switzerland]

Melody's patient efforts in making the personalized tours.
Mr. Zhou's good service in driving and bringing us to good restaurants.

NLT-191019-DJ117979 [Nov 7, 2019]

Dear Siva

We had a fun filled and memorable trip. Special thanks to our guide, Mr Liew Eng Chun and our driver, Kimura-san who provided excellent services on those days that we travelled with them. Please convey our appreciation and thanks to them and inform their company of their excellent services.

We enjoyed the activities and the places we visited. The hotel rooms were comfortable with onsen and nice views.

Only Funkawan Bay Panorama Park was disappointing as there isn’t much to view.

We would also like to thank you for the services that you have provided. You have been prompt and responsive to our queries.

It has been a great experience!

Thank you
With regards
Irene

NLT-191019-AJ116052 [Oct 24, 2019]

1=poor, 2=fair, 3=good, 4=very good, 5=excellent

Aspect		Mark(1-5)	Advice or Remark
Travel Consultant
Tour Guides	Command of English	3
	Knowledge of Subjects	4
	Ability of Explain	3
	Attitude	5
	Flexibility	4
Drivers and Cars
Hotels	Location	4	Hakone Hotel was good but staff was complicated and didnt understand any English
Hotels	Comfort	5
Sights or Activities	Worthiness of Visit	4
	Meet Your Interests?	4
	Too Tight or Too Loose?	3
Meals		3
Public Transportation (train, flight, cruise, etc.)		4
Any Other Aspect			Pick up at Kyoto Train Station was not well explained, where to go or where the driver is waiting for us.
Overall Score of the Whole Package		4

Aspect		Mark(1-5)	Advice or Remark
Travel Consultant
Tour Guides	Command of English		Hakone 5 Kyoto 3
	Knowledge of Subjects		Hakone 5 Kyoto 3
	Ability of Explain		Hakone 5 Kyoto 3
	Attitude		Hakone 5 Kyoto 4
	Flexibility		Hakone 5 Kyoto 2
Drivers and Cars		4
Hotels	Location		Tokyio 4 Hakone – to far to drive after the tour Kyoto 4
Hotels	Comfort		Tokyio 4 Hakone 4 Kyoto 4
Sights or Activities	Worthiness of Visit	yes
	Meet Your Interests?	yes
	Too Tight or Too Loose?
Meals		n/a
Public Transportation (train, flight, cruise, etc.)		3
Any Other Aspect
Overall Score of the Whole Package

NLT-191017-YA116807 [Oct 18, 2019, from Australia]

NLT-191017-EJ112818 [Oct 25, 2019, from United Kingdom]

Hello Emma

Excellent tour guide

Katsu is very good and interesting to talk to thank you

Thank you

Best Regards

Alan Watkins

NLT-191015-JJ118573 [Oct 17, 2019, from America]

NLT-191012-EJ111203 [Oct 14, 2019, from America]

We are enjoying the tour so far. The tour guide is wonderful.

NLT-191009-CJ108111 [Jan 12, 2019, from America]

Outstanding trip to Japan- Cindy at Novaland

Not only did Cindy deliver our trip exactly as expected without any issues, she also made smooth, on the spot changes when we were grounded in Tokyo due to the typhoon. Her email contact was excellent during our stay and her late night problem solving and contact during the emergency was very much appreciated.

We are always a little hesitant to use on online travel agency especially when not based in the USA, however I highly recommend Cindy and Novaland Tours. Her planning, execution, and price were excellent. We will use her again for our next trip!

NLT-191007-ZK117359 [Oct 15, 2019, from Australia]

Hi Lynee,

Yes, our tour was fantastic- one of the highlights of our holiday. Haydenwas a fantastic tour guide. Very friendly and helpful.

Kind regards

Stephanie

NLT-191004-MK113627 [Oct 17, 2019, from Australia]

Hi Melody,

We are in Gyeongju touring with Cooper today and will be in Busan tomorrow. He is a great guide - it has been a busy day but very interesting.

NLT-191002-CJ116835 [Oct 4, 2019]

Yes good fun nice and interesting place
Your yesterday guide was very good

NLT-191001-EJ116107 [Oct 1, 2019, from United Kingdom]

Hi Emma

Thanks the tour today was really good.

NLT-190929-ZK113140 [Oct 6, 2019, from Netherlands]

Novaland everything is well organised

Novaland is really worth travelling with, they have tailor made trips ( as they Say) everything is well organised always on time and a good english speaking guide.

Special thanks to Miss Lynee.

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