Novaland Tours Travel Reviews, Tour Reviews, Testimonials

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NLT-220321-WE123152 [Apr 2, 2022, from America]

Our trip to Egypt was a dream come true. Whitney from Novaland is a true pro and handled every single detail, and having someone meet us at the airport to help with the red tape was so helpful. Our Cairo guide, Mostafa, was the kindest and most generous man, he truly wanted us to love the city. He was so knowledgable, and I was especially grateful to him for making me feel safe. Our driver, Sharif, was also incredible. Within five minutes of seeing Cairo traffic I was so glad that we had opted for that route. We saw Cairo, Alexandria, Aswan, Luxor, and Hurghada, with dedicated Novaland representatives every step of the way. We will absolutely recommend this tour company to our friends and family, and will not hesitate to use them in the future.

NLT-220312-YIL123631 [Mar 25, 2022, from America]

Hi Helen,

We arrived home safely on Saturday,. I wanted to thank you for providing a great tour and highly recommend Amit Grinfeld as a tour guide. He was not only knowledgeable but really focused on providing us a great tour.

NLT-220310-YE123356 [Jul 21, 2023, from America]

NLT-220310-VCO123518 [Apr 9, 2022, from America]

Here is the form Doris. I am happy to fill it out for you. Did you see the cooked Tuna Steaks from the photos? Micah caught the tuna and he was so happy. That was the best tuna we’ve ever had. Thank you for such a successful trip. We will be in touch for our next trip.

1=poor, 2=fair, 3=good, 4=very good,5=excellent

Aspect		Mark(1-5)	Advice or Remark
Travel Consultant		5	Doris is simply amazing!
Drivers	Command of English	4
	Ability of Explain	5
	Attitude	5
	Flexibility	5
Cars		5	All cars were comfortable and air conditioned.
Hotels	Location	5	The hotel was great!
Hotels	Comfort	5
Sights or Activities	Worthiness of Visit	5
	Meet Your Interests?	5
	Too Tight or Too Loose?	5	All the tours were perfect.
Meals		5	The food in Guanacaste was affordable and tasty. The meal served on the hiking tour was a traditional meal. Simple and yummy.
Public Transportation (train, flight, cruise, etc.)		5
Any Other Aspect		Charles was available the entire trip if we needed anything. He gave us recommendations on where to take Micah’s fish to be cooked. I definitely recommend the drivers and tours and especially the trip contact person. He was very knowledgeable.
Overall Score of the Whole Package		5	Thank you!

NLT-220303-YAW123603 [Mar 7, 2022, from America]

Hi Helen,

I wanted to connect you with my friends Alyssa and Andrew. They’re both considering Jordan trips over the summer and we had such a great time on ours, I thought that you may be able to help them out!

NLT-220228-AE123578 [Mar 16, 2022, from America]

Our trip to Egypt was AMAZING, our guides took great care of us & treated us like family. We were greeted at the airport by a staff member that took care of literally EVERYTHING for us so we were able to smoothly get through the airports. We enjoyed every bit of our tours. We visited ancient mosques and churches, the bazaar, the Egyptian museum, The Great Pyramids, and the Sphinx. Our guides Sherif, Muhammad, and Ahmed were wonderful and very knowledgeable, we learned so much. With very humbling tears, I cannot express the gratitude that’s in my heart. We really were treated so kindly by the team and we were handled with so much care. I would recommend Novaland Tours to anyone traveling, we have nothing but amazing things to say.

NLT-220207-YE123179 [Mar 11, 2022, from Canada]

Dear Helen,

Thank you very much for the information and for your continued demonstrated service excellence.

NLT-220201-FE123147 [Feb 25, 2022, from Canada]

NLT-220121-YE123223 [Jan 26, 2022, from America]

Aspect			Mark(1-5)			Advice or Remark
Travel Consultant			5			Helen was SUPERB! She responded to each of our queries within 24 hours and ensured everything we wanted/envisioned for our trip was met!
Tour Guides	Command of English		5			ALL tour guides spoke perfect English!
	Knowledge of Subjects		5			ALL tour guides were very informative and detailed.
	Ability of Explain		5
	Attitude		5			ALL tour guides showed enthusiasm and positive attitudes during our entire trip.
	Flexibility		5
Drivers and Cars				5	Our 28 passenger bus was CLEAN at ALL TIMES! The bus was comfortable/looked new! The drivers were amazing – never felt I was concerned. The drivers provided hand sanitizer every time we got onto the bus
Hotels		Location		5	Great hotels in prime-time locations!
		Comfort		5
Sights or Activities		Worthiness of Visit		5
		Meet Your Interests?		5
		Too Tight or Too Loose?		5	Our group had limited time in Egypt so our own preference was to see as much as possible. Even then, the evenings were generally open for us to explore at our own pace
Meals				5
Public Transportation (train, flight, cruise, etc.)				5	Everyone responsible for meeting as the airport/picking us up/dropping us off were SO punctual!! They waited with you at the airport until all your bags were checked in and ready to go through security.
Any Other Aspect				5	Overall, the planning was impeccable and seamless
Overall Score of the Whole Package				5 or 75? (total of all boxes?)	Would 100% use Novaland again and highly recommend it to others!

NLT-211222-YE123127 [Dec 24, 2021, from America]

Helen:

It is wonderful. The tour guide and the drivers are awesome. They treat us like family.

I was comparing with other tour guides around and there is no comparison on the personality of your guys.

Perfect day

Thanks to Novaland, we had a great vacation, an experience that will stay with us for ever. Everything was very well coordinated and planned. We really did not have to do anything.

Looking forward for the next vacation plan this summer, maybe Greece.

1=poor, 2=fair,3=good, 4=very good5=excellent

Aspect
Mark(1-5)
Advice or Remark
Travel Consultant
5
Helen, was very helpful providing details, color coded, highlighting relevant information. Every detail was communicated in a timely manner. The local tour company was very well informed with the entire itinerary.
Tour Guides
Command of English
5
perfect for someone whose first language is Arabic.
Knowledge of Subjects
5
an overdose of history from some passionate tour guides who are proud of their country and its heritage.
Ability of Explain
5
explained based on the level of knowledge we had. They were successful in instilling a lot of curiosity
Attitude
5
Friendly, personal and yet gave us provacy
Flexibility
5
yes, wherever possible. they made sure we were well fed prior to a drive
Drivers and Cars
5
clean, comfortable and roomy
Hotels
Location
5
worked our best with the vicinity of attractions.
Comfort
5
Barcelo was the best. Huge rooms, perfect lobby, great breakfast.
Sights or Activities
Worthiness of Visit
5
enjoyed every bit of it. Egyptian civilization was always something that we all wanted to learn
Meet Your Interests?
5
it does when we tie the history with religious aspect.
Too Tight or Too Loose?
4.5
not under anyone's control but some early mornings were painful and we were done early. we could have moved the schedule a little later. But, worked better to meet traffic
Meals
5
absolutely, in love with local affordable meals
Public Transportation (train, flight, cruise, etc.)
4
flights 5/5. Cruise- 4/5- meals were average with not enough variety. Should have free internet
Any Other Aspect

not under anyone's control at Novaland but internet and wifi was terrible.
Overall Score of the Whole Package
5
Looking for another package to the next location

NLT-211222-WK123155 [Dec 31, 2021]

We are about to board our plane to Singapore. We had a nice time in Seoul and Jeju and learned so much about the Korean history and people. The guide, Young, was caring and responsible. He made sure we were comfortable and happy with the arrangements.

Overall, we had a good time even with all the strict pandemic rules to follow and the hassle of taking two PCR tests. Thank you for your efficient service and we hope to travel with Novaland again.

Regards

Latha

NLT-211213-YE123188 [Jan 7, 2022, from America]

1=poor, 2=fair,3=good, 4=very good5=excellent

Aspect			Mark(1-5)			Advice or Remark
Travel Consultant			5			From the beginning Helen worked with me to plan this trip, she got everything we ask for and then some. I would recommend Novaland tours and Helen to anyone.
Tour Guides	Command of English		5			All our guides spoke English very well
	Knowledge of Subjects		5			All guides knew the story of what we were seeing
	Ability of Explain		5			The guides went into detail
	Attitude		5			The guides had great attitudes, were very positive and always upbeat
	Flexibility		5			The guides would ask if there was anything we wanted to see or do, and switch up the schedule to make it happen
Drivers and Cars				5	The drivers are amazing to get around in the traffic , the cars were always clean and fresh.
Hotels		Location		5	The hotels were very nice, and were in great locations
		Comfort		5	They were clean and the staff was nice
Sights or Activities		Worthiness of Visit		5	The sites were amazing, well worth the trip
		Meet Your Interests?		5	Very much
		Too Tight or Too Loose?		5	just right, the guides knew when we should get to the site, and when we should go. We seamed to beat the crowds
Meals				5	Good food
Public Transportation (train, flight, cruise, etc.)				5	Flights were good, our representatives were very good at getting us on and picking us up
Any Other Aspect				5	Mr. Hashim was amazing getting us to and through the Cairo airport, from the very start
Overall Score of the Whole Package					Thank you so much for all you did for us to make this trip