NLT-220620-VAW124153 [Jul 14, 2022,  from America]
[23:47, 6/20/2022] Doris NovalandTours: ello, may I ask how about today's tour?
[23:51, 6/20/2022] VAW124153 Keith: Everything is as expected  so far.
[23:53, 6/20/2022] VAW124153 Keith: Guide and driver are nice, and punctual.
[12:24, 6/21/2022] Doris NovalandTours: Sounds nice☺️
[20:48, 6/21/2022] VAW124153 Keith: The martian dome is really cool!
[20:50, 6/21/2022] VAW124153 Keith: The view from our bed.
[20:55, 6/21/2022] Doris NovalandTours: So awesome!!!
[20:56, 6/21/2022] Doris NovalandTours: How about Petra tour? I believe you've taken many pics
[21:13, 6/21/2022] VAW124153 Keith: I'll send you the link to my photos when I get a chance.


[11:12, 6/24/2022] VAW124153 Keith: Other then the border hiccup, everything else was exactly what we wanted and expected. The hospitality in Jordan as a whole was amazing. In Amman we were upgraded to a sweet. Everyone from the tour guide and driver to store managers were very friendly. At one stop the owner sliced up a fresh watermelon for us, it was the sweetest and juiciest I ever had. I was given more tea over the 4 days then I have drunk in decades. Our guide took care of everything and made suggestions to improve the experience such as a sunset camel ride in Petra. Overall, we were very happy with the trip and really appreciate your consistent follow up. Even though we never met, it was good knowing I had a friend who had my back. Thank you for everything.
[11:13, 6/24/2022] VAW124153 Keith: * the sunset camel ride was in Wadi Rum.
NLT-220619-AAW124413 [Jun 20, 2022,  from America]
We returned from Jordan. Thank you very much for helping us arrange the tour.  We enjoyed it very much. 


The driver was excellent, and the tour guide was absolutely amazing.


Thank you again.
NLT-220617-JYF124300 [Jul 11, 2022,  from America]
Tailored and professional!
Joanna from Novaland was amazing! Always easy to reach, very helpful and knowledgeable with our tour and arranged it all to fit within our very short time frame. I highly recommend this company for custom tours!
NLT-220615-JTR123848 [Jul 11, 2022,  from America]
Awesome Zturkey experience
Awesome travel consultant. Took personal care of us before during and even after the trip )with little odds and ends). Tours were organised and there were no loose ends. Guides except for one, we’re great too. The hotels they chose for us (4* package) except for one-were again superb. As a destination Turkey is absolutely great. Don’t miss.
Wholeheartedly enjoyed the trip and would like to go back again if I find time.
Looking forward to another trip with Novaland.
NLT-220607-VYF123776 [Jul 14, 2022,  from America]
[12:51, 6/7/2022] Doris NovalandTours: Hi Kim, have you arrived at TLV airport for your flight to Cairo?
[17:58, 6/7/2022] Doris NovalandTours: Hi Kim, I just emailed you the contact information of Jordan tour, please check and let me know if you have any questions during the trip.
[20:09, 6/7/2022] VYF123776 Kim: In Cairo now.  Mohammad was very nice n professional.  All good so far.
[20:28, 6/7/2022] Doris NovalandTours: Sounds nice, enjoy your trip^^
[23:47, 6/8/2022] Doris NovalandTours: Hi, how about the Cairo old city tour today?
[01:25, 6/9/2022] VYF123776 Kim: It was great!!!
NLT-220605-AE123460 [Jun 21, 2022,  from America]

Hi Amina,

Thanks for all of your work on our trip to Egypt.

 

Everything was arranged very well!   Sharif, Mohammed and Ahmed were professional, very nice and helpful.

 

We had a very good time.

Jay

NLT-220529-YYO113340 [Aug 24, 2022,  from United Kingdom]
The Europe tour was great, no complaints at all.
NLT-220526-AAW123653 [Jun 6, 2022,  from America]

NLT-220523-JE124215 [May 24, 2022,  from America]

NLT-220523-ATR124183 [May 26, 2022,  from America]

Aspect

Mark(1-5)

Advice or Remark

Travel Consultant

 5

 Sevil was absolutely lovely, funny and very knowledgeable. An absolute pleasure!

Tour Guides

Command of English

 5

 

Knowledge of Subjects

 5

 

Ability of Explain

 5

 

Attitude

 5

 

Flexibility

 5

 

Drivers and Cars

 5

 

Hotels

Location

N/A

 Our hotel was great but we did not book it through you.

Comfort

 N/A

 

Sights or Activities

Worthiness of Visit

 5

 

Meet Your Interests?

 5

 

Too Tight or Too Loose?

 5

 Pace could have been a little slower with a break here and there to sit and learn more.

Meals

 5

 

Public Transportation (train, flight, cruise, etc.)

 N/A

 We did not do these

Any Other Aspect

 

 

Overall Score of the Whole Package

 5

 

NLT-220518-VIL123844 [Jun 13, 2022,  from America]

HI Doris, 

We just got home! Thank you for everything! We really enjoyed our tours and Hamza!
NLT-220517-JTR123846 [Jul 11, 2022,  from America]
Awesome travel consultant. Took personal care of us before during and even after the trip )with little odds and ends). Tours were organised and there were no loose ends. Guides except for one, we’re great too. The hotels they chose for us (4* package) except for one-were again superb. As a destination Turkey is absolutely great. Don’t miss.
Wholeheartedly enjoyed the trip and would like to go back again if I find time.
Looking forward to another trip with Novaland.

NLT-220511-AIL123922 [May 22, 2022,  from America]
Just returned from nine days in Israel with a lifetime of memories due primarily to the hard working, committed Amina at Novaland Tours. The tour guide that she chose was absolutely wonderful and we enjoyed not only his knowledge and expertise but his love for what he does. We actually spent one afternoon and evening at his home with his wife, children and grandchild enjoying their company and a home cooked Palestinian meal. My heartfelt thanks to Amina and Novaland Tours for a service that was unparalleled in providing us with a lifetime of memories. We would never think of going anywhere else in the world without you guys planning everything for us.
NLT-220506-YAW123804 [May 8, 2022,  from America]
Hi Helen
We are very happy with Rasha and the driver.
We do not know what is custom to give for a tip to each of them? Please give me some info
hank you so much of r all your help.
Luba
NLT-220505-YAW123918 [May 9, 2022,  from America]

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