Aspect

Mark(1-5)

Advice or Remark

Travel Consultant

5

Very professional, available if we had any questions, replies back, was able to help when our cruise itinerary changed because of a typhoon (she tried to find a last minute plan for the new itinerary, and provided us a refund).

Tour Guides

Command of English

5

We understood the explanation and we were able to converse comfortably with the tour guides.

Knowledge of Subjects

5

They knew their subjects, we were able to ask questions and they would answer or try to find the answer when we questioned other subjects.

Ability of Explain

5

No complaints, they explained and gave the history of the subjects.

Attitude

5

Professional, polite, respectful, we would laugh with them, had a good time

Flexibility

5

Ex.: they would change the schedule if needed

Drivers and Cars

5

The buses were clean, no complaints about the drivers, they were professional, respectful, polite, they even provided us with water.

Hotels

Location

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Not applicable

Comfort

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Not applicable

Sights or Activities

Worthiness of Visit

5

No complaints

Meet Your Interests?

5

No complaints

Too Tight or Too Loose?

5

No complaints considering we had to respect the cruise schedule.

Meals

5

Really glad to experience authentic local food, without having to do the research ourselves (it saved us time and we can be sure it’s a recommended restaurant).

Public Transportation (train, flight, cruise, etc.)

5

The only public transportation that we had to take was a boat to go see the Itsukushima Shrine and a ropeway, no complaints.

Any Other Aspect

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Overall Score of the Whole Package

    5

I’m glad we got the services of the company, it made the experience smoother, we got the time to really just enjoy the sights/activities since everything was already planned, from the transportation to the meals.