Amina did an excellent job getting everything put together for us. This was a whirlwind visit to Jordan because we had another tour forthcoming in Egypt. Novaland (Amina) made sure we were taken care of from start to finish. Knowledgeable tour guide and a very attentive driver. All of us on the trip were very pleased at how well things went. Thank you Novaland (Amina)!
Hello Whitney,
We arrived in London yesterday and will be on Queen Mary on 13th.
Morocco and Egypt are wonderful places.
Once again, Whitney, thank you for all your help in working through this tour. It was a pleasure working with you.
You are a very helpful and an efficient person, informed and very resourceful. Thank you Whitney. We will recommend you to our friends.
Cheers.
Surinder
Hi Alice:
Thank you for everything! The trip wasamazing and thanks for being so accommodating.
Comments below.
1=poor, 2=fair, 3=good, 4=very good, 5=excellent
Aspect | Mark(1-5) | Advice or Remark | |
Travel Consultant | 5 | Alice was very accessible and available to answer our concerns | |
Tour Guides | Command of English | 5 |
|
Knowledge of Subjects | 5 |
| |
Ability of Explain | 5 |
| |
Attitude | 5 |
| |
Flexibility | 5 | Tour guides were very accomodating and also helped us out when we had problems. Jade and Adella were 5++++! | |
Drivers and Cars | 4 | The driver who picked us up from the airport wasn't in the right place so we had to search for him so that was the only negative so would give him a 3. The driver who drove Elle was great and even made sure she ate as she was starving so would give him a 5. The cars were great so would give that a 5. | |
Hotels | Location | 5 | The L7 was in a great location. The Busan City Hotel was convenient for the concert. |
Comfort | 4 | The L7 was small but it was fine for the location. The Busan City Hotel was ok too but the staff didn't speak much English so hard to communicate but overall it was fine. | |
Sights or Activities | Worthiness of Visit | 5 |
|
Meet Your Interests? | 5 |
| |
Too Tight or Too Loose? | 5 | ||
Meals | 5 | We loved the recommendations including the jokbal, korean BBQ, etc. | |
Public Transportation (train, flight, cruise, etc.) | 4 | I wish the cars were closer together since our seats were separated but otherwise it was fine. | |
Any Other Aspect | 5 | Thank you for providing the wi-fi - it came in really handy | |
Overall Score of the Whole Package | 5 | The only issue was the driver and the BTS Seoul pass but it was fine as Novaland compensated us or made up for the mistakes. | |
1=poor, 2=fair,3=good, 4=very good5=excellent
Aspect | Mark(1-5) | Advice or Remark | |
Travel Consultant | 5 |
| |
Tour Guides | Command of English | 5 | / |
Knowledge of Subjects | 5 | / | |
Ability of Explain | / | / | |
Attitude | / | / | |
Flexibility | / | / | |
Drivers and Cars | / |
| |
Hotels | Location |
|
|
Comfort | 5 |
| |
Sights or Activities | Worthiness of Visit | 5 | / |
Meet Your Interests? | 5 | / | |
Too Tight or Too Loose? | 5 | / | |
Meals | / | / | |
Public Transportation (train, flight, cruise, etc.) | / | / | |
Any Other Aspect |
|
| |
Overall Score of the Whole Package | 5 |
| |
Thank you!
KarunHi Amina,
Yes, home sweet home! We, overall, had a wonderful trip! I will submit my comments to you now and Michael will also submit his own comments.
There were some issues along the way, which I will highlight in the feedback below.
You were certainly the best -- along the way -- and I really appreciate your constant care and communication. You are very professional.
Aspect | Mark (1-5) | Advice or Remark | |
Travel Consultant | 5 | Tour plans were excellent and were able to modify based upon changes during the trip. | |
Driver Guide /Local Walking Guide | Command of English | 3 | Driver was a bit difficult to understand. Over the course of the 3 days, either we were better able to understand or his English improved but it wasn’t as bad at the end. |
Knowledge of Subjects | 4 |
| |
Ability of Explain | 4 |
| |
Attitude | 5 |
| |
Flexibility | 5 |
| |
Pick-up Driver | 5 | From airport, excellent. | |
Cars | 5 |
| |
Hotels | Location | 5 |
|
Comfort | 5 |
| |
Sights or Activities | Worthiness of Visit | 5 |
|
Meet Your Interests? | 5 |
| |
Too Tight or Too Loose? | 4 | Was a bit too tight but understandable given the short available time. | |
Meals | 4 | Quebec City was excellent. Parmasan Italian Restaurant. Mandy’s in Montreal was a bit not what we were looking for. | |
Any Other Aspect |
|
| |
Overall Score of the Whole Package | 4.5 |
| |
Overall, it was an amazing experience!
Our guide Yosei was incredible! Very personable, knowledgeable, and kind.
We were so lucky to get him!
All the breakfast buffets were amazing!
Jordan...
Our driver and guide were so fun! Had some crazy rides!
They were very punctual. The guide was very considerate about our wellbeing...making sure we were hydrated, not too hot, taking breaks when we needed it...etc.
Once again, food was amazing! Loved all the eateries and sites we went to.
It was a memorable adventure!
Thankyou, Rochelle
Aspect | Mark(1-5) | Advice or Remark | |
Travel Consultant | 4 |
| |
Tour Guides | Command of English | 5 |
|
Knowledge of Subjects | 5 |
| |
Ability of Explain | 5 |
| |
Attitude | 5 |
| |
Flexibility | 5 |
| |
Drivers and Cars |
|
| |
Hotels | Location | 4 |
|
Comfort | 4 |
| |
Sights or Activities | Worthiness of Visit | 5 |
|
Meet Your Interests? | 5 |
| |
Too Tight or Too Loose? |
|
| |
Meals | 5 |
| |
Public Transportation (train, flight, cruise, etc.) | 5 |
| |
Any Other Aspect |
|
| |
Overall Score of the Whole Package | 4.8 |
| |
Hello, Kate! I'm attempting to send our review of the tour we did with you, so hopefully you actually receive it... :) Let me know if you don't actually get the review and I'll try again! Thank you for all of your help- we had an absolutely amazing trip, and we couldn't have done it without you or Mohammed!! Sincerely, Jen Young (and Renee Duzan) |
Doris,
We had a great day with ourJerusalem/Bethlehem guide. He was very nice and made things easy for us tovisit and understand the sights. Looking forward to one more tour day to Sea ofGalilee and Nazareth.
Thank you again for setting up thetours for us. Everything has been awesome!
Kay
1=poor, 2=fair, 3=good, 4=very good, 5=excellent
Aspect
Mark(1-5)
Advice or Remark
Travel Consultant
4
Tour Guides
Command of English
5
Knowledge of Subjects
5
Ability of Explain
5
Attitude
4
Flexibility
5
Drivers and Cars
Hotels
Location
5
Comfort
5
Sights or Activities
Worthiness of Visit
5
Meet Your Interests?
5
Too Tight or Too Loose?
Just nice
Meals
4
Public Transportation (train, flight, cruise, etc.)
Any Other Aspect
Overall Score of the Whole Package
4.5
Hello Whitney
I hope everything in your life is well and going as planned.
Our trip to Korea was excellent. Thank you for your continuous efforts to make our trip successful.
Please find below my marks.
1=poor, 2=fair,3=good, 4=very good5=excellent
Aspect | Mark(1-5) | Advice or Remark | |
Travel Consultant | 5 |
| |
Tour Guides | Command of English | 5 |
|
Knowledge of Subjects | 5 |
| |
Ability of Explain | 5 |
| |
Attitude | 5 |
| |
Flexibility | 5 |
| |
Drivers and Cars | 5 |
| |
Hotels | Location | 5 |
|
Comfort | 5 |
| |
Sights or Activities | Worthiness of Visit | 5 |
|
Meet Your Interests? | 4 | We did not have much interest in Temples. We should have reduced number of our temple visits. it's our fault. | |
Too Tight or Too Loose? | 5 |
| |
Meals | Not Applicable |
| |
Public Transportation (train, flight, cruise, etc.) | We had a private tour guide and driver |
| |
Any Other Aspect | =========>> | Harry was an excellent Tour guide. Nam was a safe driver. | |
Overall Score of the Whole Package | 5 | Excellent | |
I will write a review on TripAdvisor about our trip and your services.
Hope to do future tours with you Whitney 100/100
Thank you
Just want to say That although I was disappointed in the Hotel accommodations what made the tour and your company was your people and how, except for Douglas in JeJu
whom I was not happy with, dedicated themselves to the people’s enjoyment.
Brian, Steve and SoYoung stand out as exceptional.
Also you and your office attention to my satisfaction was excellent.
In conclusion I enjoyed myself very much.
Thanks and best regards,
Steve
Thank you for a very well organized tour.
It was very reassuring to have someone guide us through every process
Mohammed was great as the rep in cairo and took care of our needs very well.
Hani Yousef as the guide was par excellent and very professional and knowledgeable.
Aladdin as the rep at luxor was amazing ,kind and took care of details to the T
The guide at luxor was okay not one I would recommend
The hotels were all great and well suited
The trips were all organized very well