NLT-241001-GJ135966 [Oct 21, 2024]
Hello Grace, 

Carly and I just wanted to thank you for the great tour you've put together for us, we've now returned home and back to work but we would recommend Novaland tours to anyone visiting Japan! We had a really good time and would love to go back one day 

Thanks again,

Ben and Carly

NLT-240929-VK127656(originalNLT-240317-VK127656) [Oct 19, 2024]

It was very nice. Tour Guide was very knowledgeable and patient.

1=poor, 2=fair, 3=good, 4=verygood, 5=excellent

Aspect

Mark(1-5)

Advice or Remark

Travel Consultant

 5

 

Guides

Command of English

 5

 

Knowledge of Subjects

 5

 

Ability of Explain

 5

 

Attitude

 5

 

Flexibility

 5

 

Drivers and Cars

 5

 

Hotels

Location

 5

 

Comfort

 5

 

Sights or Activities

Worthiness of Visit

 5

 

Meet Your Interests?

 5

 

Too Tight or Too Loose?

 4

 Tight

Meals

 5

 

Public Transportation (train, flight, cruise, etc.)

 5

 

Any Other Aspect

 5

 

Overall Score of the Whole Package

 74

 

NLT-240928-CYO132154 [Oct 22, 2024]
Hi Cindy,


Overall, we had a marvelous vacation, especially in Greece.  We love our tour guide in Cappadocia.  Our 2 tour guides in Greece were also marvelous.  We dont like our tour guide much in Istanbul.

In Istanbul, we did not get to enter the Mevlevi Lodge as it was under renovation for months now.  Also, we dont think we did the culinary walks and we did not go to Hagia Irene.  But, we had a great time, though.  

Cappadocia is magiical.  And our tour guide is very good.  She knows her stuff and she has been very helpful in giving tips and recommendations.  Same with our guides in Athens. Highly recommend them. 

As for the itinerary, I would say they are quite extensive enough.  We greatly enjoyed our time in Turkey and Greece.  Oh, one thing we dont like is our hotel in Athens, it is quite in the residential area.  But overall, nice vacation.

And, once again, thank you very much, Cindy, for all your help.  We greatly appreciate it.



Best regards,
Zsa Zsa
NLT-240926-KJ139467 [Oct 9, 2024]

Aspect

Mark(1-5)

Advice or Remark

Travel Consultant

5

Kate was accommodating and efficient. She was key to developing a very custom tour which was very enjoyable.

Tour Guides

Command of English

3

All guides spoke good English

 

Knowledge of Subjects

3

Satisfactory

 

Ability of Explain

3

 

 

Attitude

5

 

 

Flexibility

5

 

Drivers and Cars

 

 

Hotels

Location

 

N/A

 

Comfort

 

N/A

Sights or Activities

Worthiness of Visit

5

 

 

Meet Your Interests?

5

 

 

Too Tight or Too Loose?

5

When we were dropped off, reading Google Maps in Japan was a challenge. Walking paths were especially unclear and often underground through buildings. Some guidance on how to read Google Maps, especially in Tokyo (Shinjuku) would be helpful.  Navigating downtown Kyoto was downright impossible. Even the guide had difficulty finding the Samurai Museum from the bus stop.

Meals

5

 

Public Transportation (train, flight, cruise, etc.)

5

 

Any Other Aspect

5

All good

Overall Score of the Whole Package

5

Even rain did not spoil what was an enjoyable trip.

NLT-240924-RJ140091 [Sep 25, 2024]

NLT-240918-VJ141078 [Sep 27, 2024]
We had very good time with your guide cum drivers
NLT-240918-AJ136710 [Sep 26, 2024]

NLT-240913-YJK133667 [Sep 26, 2024,  from America]
thank you so much for everything. we really had a great time.
NLT-240912-NJK135003 [Sep 27, 2024]

Yumi, Yasuko and Sophia shared their pics with us while we were in their respective cities. It’s a nice feature.

Nancy, our guides were all excellent especially the 3 women mentioned above. Paul and Jade were very good too. It’s nice to have a local viewpoint...

The temple in Japan and Osaka palace were beautiful. Imperial Palace with the Changing of the Guard was very colorful esp since Sophia had us wear hanboks.




NLT-240912-KJK138005 [Oct 9, 2024]
NLT-240911-ZJ133818 [Sep 21, 2024]
Just arrived at Singapore. Had a wonderful time. Thank you very much! Because of your excellent service, will cal upon you again for my next trip, this time, Osaka and Hiroshima. Thanks!
NLT-240910-MCA140335 [Sep 18, 2024]
Thanks Melody, they had a fantastic time. 
NLT-240910-JJ140812 [Sep 25, 2024]


Roger P
Roger P
1 contribution


Sep 2024 • Solo
This was my first trip to Japan. It was a short notice opportunity and Novaland made the process very convenient. Joanna is the best. She frequently checked in with me to make sure everything was going well. I am glad they made my first trip to Japan so memorable. I highly recommend using them.
NLT-240909-MJ139113 [Sep 11, 2024]
As far so good, lunch was quite sumptuous. Just at times some items are too salty.
NLT-240906-KJ137333 [Sep 29, 2024]
Sorry Kate
I forgot to do the survey
I just want to thank you for the wonderful trip you organized  for us
Everything went well and smooth
I would definitely reccomend you and Novaland tours to anybody
Thanks again for giving us a wonderful experience in Japan
Shamim
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