NLT-250326-JJ142161 [Apr 3, 2025]
NLT-250324-YJ131532 (Original NLT-250325-YJ131532) [Mar 26, 2025]
It was so fun! You did a fantastic job planning this out.
NLT-250322-YW135083C [Mar 23, 2025]
Hello! Yes everything is great, thank you for checking in.
NLT-250317-WJ99113B [Mar 28, 2025]

Thank you!! And thanks so much with all your help with coordinating our trip...We'll definitely be reaching out to you again for our next Japan trip.

1=poor, 2=fair, 3=good, 4=very good, 5=excellent

Aspect

Mark(1-5)

Advice or Remark

Travel Consultant

 

 

Tour Guides

Command of English

 5

 

Knowledge of Subjects

 5

 

Ability of Explain

 5

 

Attitude

 5

 

Flexibility

 5

 

Drivers and Cars

 

 

Hotels

Location

 5

 

Comfort

 5

 

Sights or Activities

Worthiness of Visit

 4

 Will need to book another trip where the cherry blossoms are fully bloomed.

Meet Your Interests?

 5

 

Too Tight or Too Loose?

 4


Meals

 NA

 

Public Transportation (train, flight, cruise, etc.)

 4

 

Any Other Aspect

 

 

Overall Score of the Whole Package

5

 

 

NLT-250316-YJ143544 [Mar 21, 2025]

-is everything ok?

-Yes, it's great. Thank you

-The trip was good.

NLT-250316-KJ143100 [Mar 28, 2025]

1=poor, 2=fair, 3=good, 4=very good, 5=excellent

Aspect

Mark(1-5)

Advice or Remark

Travel Consultant

5

Kate was super in co0ordinating the whole trip. Very responsive and knowledgeable.

Tour Guides

Command of English

5

 

Knowledge of Subjects

5

 

Ability of Explain

5

 

Attitude

5

 

Flexibility

5

 

Drivers and Cars

5

 

Hotels

Location

5

 

Comfort

5

 

Sights or Activities

Worthiness of Visit

5

 

Meet Your Interests?

5

 

Too Tight or Too Loose?

5

 

Meals

4

Could have been better in Tokyo hotel

Public Transportation (train, flight, cruise, etc.)

5

 

Any Other Aspect

 

 

Overall Score of the Whole Package

5

All the guides incl. van drivers were awesome and on time for the tour.

 

NLT-250316-KJ143100 [Mar 25, 2025]
Thanks Kate for the coordination . My family enjoyed the trip with your guides and tours. We are at Narita airport to take our flight back to Houston.
NLT-250314-ZJ143584 [Mar 19, 2025]
I would like to say thank you for the service we received from your driver in Tokyo. Seiya K has been very pleasant and helpful during our Tokyo visit. He has provided upmost service in timely fashion. He is very polite and friendly.
NLT-250312-JJ143137 [Mar 17, 2025]


NLT-250307-VV133896 [Mar 28, 2025]
Our most recent trip with Novaland Tours was just as seamless as all of the others. Having used this company for many years, we were not worried in the least when we arrived at the airport in Hanoi, Vietnam. Novaland's drivers have never been late. The planning process involves a lot of emails back and forth as your agent will have lots of questions and need lots of input to get your trip just right. We have never felt any pressure in the planning process and have always had the opportunity to make the trip as busy or restful as we desired. You cannot go wrong using this company. We plan to continue using this company for many years to come. Our agent's name is Doris. She is absolutely amazing at what she does!!!
NLT-250307-VV133896 [Mar 17, 2025]

Thankyou for everything Doris. We are enjoying the Philippines now and will reachout to you for our next vacation. You have given us many fabulous trips. Thank you!

1=poor, 2=fair,3=good, 4=very good, 5=excellent

Aspect

Mark(1-5)

Advice or Remark

Travel Consultant

 5

 

We have been working with Doris for a decade now and she is absolutely amazing!

Guides

Command of English

 5

 Our guide in Ho Chi Minh was fantastic and very knowledgeable of the history. We enjoyed him very much. Even his driver had a great command of the English language and was awesome!

Knowledge of Subjects

 5

 

Ability of Explain

 5

 

Attitude

 5

 

Flexibility

 5

Drivers and Cars

 5

 

Hotels

Location

 5

 

Comfort

 5

 

Sights or Activities

Worthiness of Visit

 5

 

Meet Your Interests?

 5

 

Too Tight or Too Loose?

 5

 

Meals

 

 

Public Transportation (train, flight, cruise, etc.)

 5

 

Any Other Aspect

 

 

Overall Score of the Whole Package

 5

 


NLT-250226-YJ140200 [Mar 13, 2025]
Dear Helen good day,
 Quick feedback
Yoko is great as well
All guides are extremely professional
 And drivers very kind
NLT-250226-YJ140200 [Mar 6, 2025]

NLT-250224-AEW141111 [Mar 2, 2025]
Our tour guide is named Colin Batch that we used in Belgium and Luxembourg and the last day now in Amsterdam. He was incredible. I would highly recommend him for more tours. We have had an amazing time. The hotels and the driver and the guide has been excellent. Thanks for arranging this trip for us. We really appreciate it.
NLT-250221-LJ130838 [Mar 5, 2025]

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