Hi
Replies below
Regards
Ms Gillian Tan
Would you do me a favor to fill in the form and give marks?
1=poor, 2=fair,3=good, 4=very good, 5=excellent
Aspect | Mark(1-5) | Advice or Remark | |
Travel Consultant | 5 |
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Tour Guides | Command of English | 5 | Yuki Eddie Mitani Satoshi Nonaka Seiya |
Knowledge of Subjects | 5 | Yuki Eddie Mitani Satoshi Nonaka | |
Ability of Explain | 5 | Yuki Eddie Mitani Satoshi Nonaka | |
Attitude | 5 | Yuki Eddie Mitani Satoshi Nonaka Seiya | |
Flexibility | 5 | Yuki Eddie Mitani Satoshi Nonaka | |
Drivers and Cars |
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Hotels | Location | N.A. |
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Comfort | N.A. |
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Sights or Activities | Worthiness of Visit | 5 |
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Meet Your Interests? | 5 |
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Too Tight or Too Loose? | Just right |
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Meals | 5 |
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Public Transportation (train, flight, cruise, etc.) | 5 |
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Any Other Aspect |
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Overall Score of the Whole Package | 5 |
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HI Amina,
Thank you for your help on planning the tour. It worked out very well for us. THANK YOU!
Best Regards,
Juliet
1=poor, 2=fair, 3=good, 4=very good, 5=excellent
Aspect | Mark(1-5) | Advice or Remark | |
Travel Consultant | 5 | ||
Tour Guides | Command of English | 5 | Jay Song was excellent! |
Knowledge of Subjects | 5 |
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Ability of Explain | 5 |
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Attitude | 5 |
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Flexibility | 5 |
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Drivers and Cars | 5 |
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Hotels | Location | NA |
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Comfort | NA |
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Sights or Activities | Worthiness of Visit | 5 |
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Meet Your Interests? | 5 |
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Too Tight or Too Loose? |
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Meals | 5 | Jay Song picked incredible vegetarian restaurant for us to accommodate our diet need. It became one of the most memorable meal experiences in Korea, among many. | |
Public Transportation (train, flight, cruise, etc.) | NA |
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Any Other Aspect |
| Your prompt responses were very helpful! Thank you! | |
Overall Score of the Whole Package | 5 |
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Here you go! Thank you so much for making our trip so memorable!
1=poor, 2=fair, 3=good, 4=very good, 5=excellent
Aspect | Mark(1-5) | Advice or Remark | |
Travel Consultant | 5 | Excellent response times, always eager to help | |
Tour Guides | Command of English | 5 | Very few issues communicating |
Knowledge of Subjects | 5 |
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Ability of Explain | 5 |
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Attitude | 5 |
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Flexibility | 5 |
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Drivers and Cars | 5 |
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Hotels | Location | 3 | The locations in every city were just a little bit inconvenient. I'm not sure if this was asked at any point, but we would have preferred to be in the heart of things to make access to stores and restaurants easier. |
Comfort | 4 |
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Sights or Activities | Worthiness of Visit | 4 | |
Meet Your Interests? | 4 | Too many temples. Our guides were excellent at adjusting to our interests though | |
Too Tight or Too Loose? |
| In retrospect, we should have planned for more free time, especially in the beginning as we were still struggling with jet lag | |
Meals | 5 | Our guides found terrific places for us to eat | |
Public Transportation (train, flight, cruise, etc.) | 5 | KTX was easy and relatively comfortable | |
Any Other Aspect |
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Overall Score of the Whole Package | 5 | I have already recommended this company, Amina, and our guides to others | |
Helen,
It’s been an amazing trip so far. We are super interested in the onsen experience.
Aspect | Mark(1-5) | Advice or Remark | |
Travel Consultant | 5 |
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Tour Guides | Command of English | 4 |
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Knowledge of Subjects | 5 |
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Ability of Explain | 5 |
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Attitude | 5 |
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Flexibility | 5 |
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Drivers and Cars | 5 |
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Hotels | Location | 5 |
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Comfort | 4 |
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Sights or Activities | Worthiness of Visit | 5 |
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Meet Your Interests? | 5 |
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Too Tight or Too Loose? | 5 | Perfect | |
Meals |
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Public Transportation (train, flight, cruise, etc.) | 5 |
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Any Other Aspect |
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Overall Score of the Whole Package | 5 |
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Hi Whitney,
We really enjoyed our time in Brazil and feel that was due to your selection of guides and tour companies.
In Sao Paulo Laura was our guide. She spoke English very well and was very knowledgeable about the city and all of its sights. We were able to visit many sites by the car which she drove.
One important note relative to you sharing with other travelers, is the level of crime and danger in the city of Sao Paulo. There were several occasions in which we visited sites and we were strongly encouraged to stay in the car because of safety concerns. Also, travelers should also consider the location of their hotels because some areas are much safer than others. Our guide put in great effort to allow us to enjoy the city even with the safety issues.
In Rio we were greeted by Bruno who was on time and waiting for us as we left baggage claim. Bruno was an exceptional guide with his extraordinary knowledge of Brazil's history as well as the city. We loved our time in Rio and really got to experience the city in a personal way. Bruno was a great listener as well as guide. He did an excellent job at modifying our given itinerary in order to include things that fit our interests more substantially. We would rate Bruno as one of the best guides we have experienced.
Our driver in Rio as well as two and from Buzios was very professional. He was always dressed in a suit, was very punctual, drove very safely, and made sure he never hit a bump or pothole to hard as to jar us. Even when we requested our pickup 30 minutes earlier than planned, he was happy to accomodate us.
As far as accommodations, we were pleased with them all. The hotel in Sao Paulo was very modern and chic. We were lucky that it was in a good area and we could walk to places to eat and shop. The hotel in Rio was centrally located, right on the beach, and had a great view of Copacabana. It had more of a classic high end vibe. Finally, the hotel in Buzios was a wonderful small boutique hotel, and had a relaxing beach vibe. It and the beach that it was located on felt very secluded and off the beaten path. It was about a 25 minute walk to the town center which had all of the shops and restaurants.
Thank you again for helping to organize our wonderful experience in Brazil. We hope the feedback provided above helps you to provide information and guidance to other travelers in the future. You did an excellent job and we look forward to working with you again in the future wherever our travels may take us.
Best wishes,
Shawn and Suzie
Hi Cindy,
Please see my evaluation below.
Thanks,
On-Nei
1=poor, 2=fair, 3=good, 4=very good, 5=excellent
Aspect | Mark(1-5) | Advice or Remark | |
Travel Consultant (Cindy) | 5 |
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Tour Guides | Command of English | 3 |
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Knowledge of Subjects | 4 |
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Ability of Explain | 3 |
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Attitude | 4 |
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Flexibility | 5 |
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Drivers and Cars |
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Hotels | Location | 4 | All hotels were very good and close to convenience stores. |
Comfort | 4 |
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Sights or Activities | Worthiness of Visit | 4 except Furano, 1 | Furano was not worth driving to in June as the flowers haven't bloomed. See attached photo. |
Meet Your Interests? | 4 |
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Too Tight or Too Loose? | 4 | Not enough time in Tomamu considering how far of a drive it was. Would recommend 2 nights. | |
Meals | 4 |
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Public Transportation (train, flight, cruise, etc.) | 4 | Mini bus was good size for the 11 of us. | |
Any Other Aspect |
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Overall Score of the Whole Package | 4 |
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Best,
SWM.
1=poor, 2=fair, 3=good, 4=very good, 5=excellent
5
It was great working with you Cindy.
Always pleasant and patient when we were trying to figure out our travel plans. Had a unique experience visiting family and different areas of Korea.
Cindy helped us make different arrangements when our personal plans didn’t work out to travel to Jeju Island.
4.5
5
5
5
5
5
5
We didn’t get to do the Gapyeong Rail Park because it was booked for the day. Tickets should be bought in advance. It worked out though because we were able to see the Seoul Sky Building.
5
Great options recommended by guides.
5
Last minute travel booked to Jeju Do
5
1=poor, 2=fair, 3=good, 4=very good, 5=excellent
Aspect | Mark(1-5) | Advice or Remark | |
Travel Consultant | 5 | Amina was a pleasure to work with. She was very thorough and patient. I will definitely recommend Amina. | |
Tour Guides | Command of English | 5 |
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Knowledge of Subjects | 5 | ALL tour guides were very nice and professional. | |
| Ability of Explain | 5 |
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Attitude | 5 |
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Flexibility | 5 |
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Drivers and Cars | 5 |
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Hotels | Location | 5 | All hotels were good but the BEST ones are SHIBA Park Hotel and Hakone Airu. Our least favorite was Hotel Thomas Myeondong. |
Comfort | 5 |
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Sights or Activities | Worthiness of Visit | 5 |
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Meet Your Interests? | 5 |
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Too Tight or Too Loose? | 5 |
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Meals | 4 | Could have more choices. Hotel Shiba had the best breakfast. | |
Public Transportation (train, flight, cruise, etc.) | 5 | Besides the miscommunication with the Kyoto pick up, everything else was good. The agency made up for it and we were satisfied. | |
Any Other Aspect | |||
Overall Score of the Whole Package | 5 |
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