Hi Cindy
My apologies for the late reply.
Have been very busy since I got back.
I've given my responses to the survey. Between the 2 guides I think Brian who brought us to Nami Island was a better guide although he with us a shorter time.
Overall we're happy with the South Korea Autumn tour, the fall foliage colours were splendid, did not disappoint. Our favourite was Nami Island followed by Naejangsan National Park & Temple and Metaseqouia Road. As mentioned to you previously, more time should be given for the Nami tour in view of the vast area to cover. We didn't really cover the area near the sea but managed to quickly cover most of the tall tree areas where the colour leaves are.
During the last 2 free and easy days, we mainly went shopping and get the taste of the lovely street food. Really nice.
Thank you
Richard k
1=poor, 2=fair, 3=good, 4=very good, 5=excellent
Aspect
Mark(1-5)
Advice or Remark
Travel Consultant
(Cindy)
4
Very helpful
Tour Guides
Command of English
4
Knowledge of Subjects
4
Ability of Explain
3
Attitude
4
Flexibility
4
Drivers and Cars
4
Comfortable Clean
Hotels
Location
4
Wld hv been nice if within the Myeongdong area.
Comfort
4
Sights or Activities
Worthiness of Visit
5
Meet Your Interests?
5
Too Tight or Too Loose?
4
Need 3hrs at Nami Island
Meals
4
Public Transportation (train, flight, cruise, etc.)
4
Any Other Aspect
-
Overall Score of the Whole Package
4
Lynee,
Thank you for arranging our tour with Yuki today. We had a most enjoyable time with him. Yuki is so personable and friendly. He was a great guide for us today, providing good information related to the places we visited. We enjoyed all of the places. He is a very good driver. We decided to skip the Ramen Museum as we just wanted to get to the airport. Luckily, we were able to check in early for the flight, so everything worked out.
Please tell Yuki we really enjoyed our time with him. And also tell him thank you for the lovely gift of chopsticks. We were very surprised to receive the gift but we appreciate his thoughtfulness.
Thank you again for arranging our tour. We enjoyed our visit to Japan. The people are so friendly and helpful, and every place we visited was so clean.
Sue Lingo
[10/29, 17:52] Veronika: It was a good trip, he was very helpful, and everything went well
[10/29, 17:55] Doris NovalandTours: Sounds nice!
[10/30, 17:29] Doris NovalandTours: Hi Veronika, have you arrived Sokcho hotel? Also, did you see a lot of autumn leaves today?
[10/30, 17:43] Veronika: Hi Doris, i am just finished eating sashimi in Sokcho, very delicious
[10/31, 08:08] Veronika: Good morning from Ramada Sokcho
[10/31, 09:35] Doris NovalandTours: Looks great!
[10/31, 17:42] Doris NovalandTours: Hi Veronika, have you reached Seoul hotel and checked-in? I sincerely hope you had a good trip with Brian, if you have any feedback, please let me know.
[10/31, 17:51] Veronika: I am still on the way back to Seoul, the traffic is a bit packed
[10/31, 17:54] Veronika: Yes, I have a good trip, he showed us best places to eat delicious food, local specialities delicacies, also thank you for the good hotel
[11/7, 20:43,] Doris NovalandTours: Hi Veronika, how about Mt. Fuji tour? Are there many red leaves?
[11/7, 20:45] Veronika: Today was awesome, we really enjoyed everything, especially since Yuki is such an awesome driver guide
[11/7, 20:46] Veronika: And the places we went is also have many interesting things, thank you for your suggestions
[11/7, 20:46] Veronika: The room view was awesome, and we have lots of beautiful pictures
[11/8, 18:11] Doris NovalandTours: Hi Veronika, have you finished Nikko tour and back to Tokyo? How about the trip?
[11/8, 20:04] Veronika: Yes, i finished the trip, Nikko was nice, very interesting and beautiful place, and an awesome driver guide
[11/8, 20:05] Veronika: In our opinion, Yuki is the best guide, although all the guide is good and helpful, nothing to complain about, but Yuki is the best
It was truly an AMAZING trip.
Whitney - we arrived safely yesterday afternoon.
First of all, we want to express our gratitude & kudos to you for helping us navigate through every aspects of our trip. The three of us had a blast and checked off everything we wanted to eat, buy, see, experience and more. We cannot ask for a better trip. You have been very instrumental to ensuring this happen for us. Your attention to detail and responsiveness gave us a lot of comfort and confidence. We will be referring our family and friends to you for sure.
We also wanted to call out the exceptional services provided by our Hokkaido tour lady and driver. The driver is a Hokkaido native and took us to some of the local restaurants and ice cream shops and exclusive sightseeing places. They really went above & beyond.
Thank you again for all your help and we look forward to working with you again. Please see survey below.
Jamie/Frances/Jenny
1=poor, 2=fair,3=good, 4=very good5=excellent
Aspect | Mark(1-5) | Advice or Remark | |
Travel Consultant | 5 |
| |
Tour Guides | Command of English | 5 |
|
Knowledge of Subjects | 5 |
| |
Ability of Explain | 5 |
| |
Attitude | 5 |
| |
Flexibility | 5 |
| |
Drivers and Cars |
|
| |
Sights or Activities | Worthiness of Visit | 5 |
|
Meet Your Interests? | 5 |
| |
Too Tight or Too Loose? | 5 | Just perfect. We had the flexibility to adjust as needed. | |
Meals | 5 | Thank you for helping us with some of the reservations | |
Public Transportation (train, flight, cruise, etc.) | 5 |
| |
Any Other Aspect | 5 |
| |
Overall Score of the Whole Package | 5 |
| |