Aspect | Mark(1-5) | Advice or Remark | |
Travel Consultant | 5 |
| |
Drivers | Command of Mandaring | 5 |
|
Knowledge of Subjects | 5 |
| |
Ability of Explain | 5 |
| |
Attitude | 5 |
| |
Flexibility | 5 |
| |
Drivers and Cars | 5 |
| |
Hotels | Location | 5 |
|
Comfort | 5 |
| |
Sights or Activities | Worthiness of Visit | 5 |
|
Meet Your Interests? | 5 |
| |
Too Tight or Too Loose? | 4 |
| |
Meals | 4 |
| |
Public Transportation (train, flight, cruise, etc.) | NA |
| |
Any Other Aspect |
|
| |
Overall Score of the Whole Package | 4-5 | Mr. Zheng is very professional, nice manners, punctual and resourceful, highly recommend him. We had a good time |
1=poor, 2=fair, 3=good, 4=very good, 5=excellent
Aspect | Mark(1-5) | Advice or Remark | |
Travel Consultant (Joanna) | 5 | Joanna has been super responsive from when we inquired about the possibility of booking a tour to the very last day of the tour. She's always pleasant, warm, and very helpful. | |
Tour Guides | Command of English | 5 | |
Knowledge of Subjects | 5 |
| |
Ability of Explain | 5 |
| |
Attitude | 5 | Both tour guides that were arranged for our tour were very professional and welcoming. | |
Flexibility | 5 |
| |
Drivers and Cars | 5 | Both drivers we've had were also very friendly and genuinely caring and accommodating. | |
Hotels | Location |
|
|
Comfort |
|
| |
Sights or Activities | Worthiness of Visit | 5 |
|
Meet Your Interests? | 5 |
| |
Too Tight or Too Loose? | 4 |
| |
Meals | 5 | Recommended restaurants were very favourable to both the kids and adults alike. We really appreciated the reservations being booked in advance as most places were packed. | |
Public Transportation (train, flight, cruise, etc.) | N/A |
| |
Any Other Aspect |
|
| |
Overall Score of the Whole Package | 5 | We highly enjoyed our trip. Everything went so smoothly! We look forward to booking another tour with you in the future. |
Hi Whitney,
See my valuation below.
Khai
1=poor, 2=fair,3=good, 4=very good5=excellent
Aspect | Mark(1-5) | Advice or Remark | |
Travel Consultant | 5 | Whitney is excellent. | |
Tour Guides | Command of English | 5 | No guide so far spoke better English than Mr Famous |
Knowledge of Subjects | 5 |
| |
Ability of Explain | 5 |
| |
Attitude | 5 |
| |
Flexibility | 5 |
| |
Drivers and Cars | 4 | Plenty of rooms as bus is large. | |
Hotels | Location | 5 |
|
Comfort | 5 |
| |
Sights or Activities | Worthiness of Visit | 5 |
|
Meet Your Interests? | 5 |
| |
Too Tight or Too Loose? | 5 |
| |
Meals | 4 |
| |
Public Transportation (train, flight, cruise, etc.) | not applicable |
| |
Any Other Aspect |
|
| |
Overall Score of the Whole Package | 5 |
|
Thanks for answering so quickly!
We have been having a wonderful time!
Thanks so much!
Hi Grace,
Our driver/guide yesterday and today is good. He is accomodating and has good en
glish. Please send my thank you to the driver for sending back the lost bag.
Aspect
Mark(1-5)
Advice or Remark
Travel Consultant
(Joanna)
5
Good choice of itinerary and Hotels. Flexible in accomodating multiple changes made in itinerary and keeping in touch during the trip to ensure all goes smoothly
Tour Guides
Command of English
5
English-speaking driver:
Knowledge of Subjects
4
Overall guides/ drivers had good knowledge. We were most impressed with Hiro who was very knowledgeable and accompanied us into the attractions, explaining the historical significance -5
Ability of Explain
4.5
Attitude
5
Flexibility
5
Masa was also very good and brought us to the local less touristy sights eg smaller bamboo forest , and made excellent suggestion on travel Fr Kyoto to Hiroshima , suggestions on aquarium as last minute substitute due to sprained ankle
Drivers and Cars
5
Very comfortable and felt safe with drivers who doubled up as guides
Hotels
Location
5
All excellent locations
Comfort
4
The Henna hotel in Tokyo was very crammed . Otherwise the rest were fine
Sights or Activities
Worthiness of Visit
5
Only comment is Shibuya crossing would have been better done at night a en to go up the tower. We preferred Fewer temples
Meet Your Interests?
5
In the end with the change in itinerary to include Tsukiji fish market , and less of temples , all the sights met our interests. We enjoyed the impromptu Kyoto aquarium visit
Too Tight or Too Loose?
5
Itinerary was tight but this could not be helped due to our restrictions in days- Tokyo felt rushed but the rest were well paced despite tight schedule - very happy to have covered all that we did
Meals
4
This refers to breakfast only. The other meals we found ourselves. The breakfast at Henna hotel was not good. The rest were fine. Esp enjoyed the Kanazawaand Osaka hotels
Public Transportation (train, flight, cruise, etc.)
4.5
All went pretty smoothly- only thing was we could not initially figure out the matching of the two tickets ( ticket n reservation) per person . For the instructions for Shinkansen , should tell us the line rather than the destination
Any Other Aspect
Overall Score of the Whole Package
5
1=poor, 2=fair, 3=good, 4=very good, 5=excellent
Aspect | Mark(1-5) | Advice or Remark | |
Travel Consultant | 5 | PROVIDE GOOD VISITING SITES RECOMMENDATIONS AND REPLIED PROMPTLY ALL MY QUERY. | |
Tour Guides | Command of English | 3 | NEED TO IMPROVE |
Knowledge of Subjects | 4 | RELATIVELY ACCEPTABLE | |
Ability of Explain | 3 | NOT MUCH EXPLANATION PROVIDED DURING TRIP. GOOD TO BE ABLE TO DESCRIBE PLACES OF VISIT AND SOME HISTORY AS WELL | |
Attitude | 5 | VERY FRIENDLY AND HELPFUL | |
Flexibility | 4 | GOOD AND NOT PUSHY ON TIME | |
Drivers and Cars | 5 | COACH IS CLEAN AND DRIVER IS HELPFUL | |
Hotels | Location | 5 | GOOD |
Comfort | 4 | CLEAN BUT TOO SMALL FOR 3 PAX TO SHARE | |
Sights or Activities | Worthiness of Visit | 5 | NEW SITES HENCE NO COMPLAINT |
Meet Your Interests? | 4 | REASONABLE ACCEPTABLE | |
Too Tight or Too Loose? | 5 | PERSONAL TOUR HENCE TIME IS FLEXIBLE | |
Public Transportation (train, flight, cruise, etc.) |
| NA | |
Any Other Aspect |
| NA | |
Overall Score of the Whole Package | 8/10 |
|
We had a good trip and was back in Singapore only around Christmas time as we stayed in Tokyo for a few days to shop.
We had a wonderful trip.My family is planning to visit Hokkaido again this year 2024 in December. Would love you to arrange a few days for us to visit Hakodate , furano .