Hi Helen,
We just wanted to express our sincere gratitude for the wonderful trip to Japan you organized for us. Thanks for making our holiday unforgettable!
Rgds,
Yunita
We had a great day today with Brian Lee. He was awesome. He took us to the Best restaurant and best sights. Highly recommend him.
Alfonso took us to DMZ today. He was awesome and we felt safe with him throughout our day at DMZ. Great team.
Even our drivers were outstanding— we can’t wait to come back, and we’ll reach out to you when we do!!
1=poor, 2=fair, 3=good, 4=very good, 5=excellent
Aspect | Mark(1-5) | Advice or Remark | |
Travel Consultant | 5 |
| |
Tour Guides | Command of English | 5 |
|
Knowledge of Subjects | 5 |
| |
Ability of Explain | 5 |
| |
Attitude | 5 |
| |
Flexibility | 5 |
| |
Drivers and Cars | 5 |
| |
Hotels | Location | 5 |
|
Comfort | 5 |
| |
Sights or Activities | Worthiness of Visit | 5 |
|
Meet Your Interests? | 5 |
| |
Too Tight or Too Loose? | 5 |
| |
Public Transportation (train, flight, cruise, etc.) | 5 |
| |
Any Other Aspect | 5 |
| |
Overall Score of the Whole Package | 5 | Thanks for organizing a wonderful trip for us! | |
Please let me know when the Wi-Fi device is received by the company .
Hope to work with you again in the future. I will definitely recommend you and your company to all friends and will write a review for you
1=poor, 2=fair, 3=good, 4=very good, 5=excellent
Aspect | Mark(1-5) | Advice or Remark | |
Travel Consultant | 5 | Excellent, prompt, caring, understanding and quick to respond, amend | |
Tour Guides | Command of English | 3 |
|
Knowledge of Subjects | 4 |
| |
Ability of Explain | 3 |
| |
Attitude | 5 |
| |
Flexibility | 5 |
| |
Drivers and Cars | 5 |
| |
Hotels | Location | 5 |
|
Comfort | 4 |
| |
Sights or Activities | Worthiness of Visit | 5 |
|
Meet Your Interests? | 5 |
| |
Too Tight or Too Loose? | Not too tight 5 | At our pace | |
Public Transportation (train, flight, cruise, etc.) | 5 | Good arrangements | |
Any Other Aspect | Vegetarian Food | May need to advise where to eat | |
Overall Score of the Whole Package | 4.5 | Very good altogether.especiallyi Agent Cindy. | |
Apr 2024 • Family
We recently visited South Korea and were extremely satisfied with our trip! This trip is something we've wanted to do for many years. Cindy did a wonderful job suggesting things to do and created the perfect itinerary for us. Our tour guide Jones was AMAZING! He was so caring and attentive to our needs. He did a great job with each tour and was very knowledgeable and informative. He exceeded our expectations in every way! We felt so relaxed knowing we had all of our transportation and accommodations taken care of thanks to Cindy. The hotels we stayed in were clean and in great locations. Cindy kept in touch with us and was always available to answer questions and made sure we were taken care of. Our experience with Novaland was incredible and we are so glad we chose them! 10 out of 10!
Hi Grace,
Yes, we did though the weather was not kind to us. Rainy and foggy, we couldn’t see Mt Fuji.
We could communicate with the driver easily.
Anyway, thank you again for the arrangements.
Best Regards,
Tan Mei Mei
Excellent, thanks for your prompt response and support during the reservation process.
Regards,
Wilhelm